Session Description

Title: Customer Information Management
Speaker: Vincenzo Nigrelli, Open Text
Description: Your customers want efficient, accurate responses to their inquiries. And you want to provide them with the high quality service that they expect, but you need to control costs at the same time. Livelink ECM — Customer Information Management from Open Text can help you do both by providing your sales and customer service staff with the right customer information, in the right place, at the right time. The reward for your company is higher customer satisfaction and repeat business, with reduced customer inquiry processing costs.
Session Type: Business Solutions Session
Room: Tambling Suite
Time: 12:05
Breakout Session
Published: Thu Dec 20 07:02:25 2007