LinkUp Phoenix 2004 - Workshops - Open Text Corporation

The complete workshop and course session schedule is listed below:

U-TR-711 Governance Workshop

Workshop - One-day

The governance of Livelink is a topic of considerable interest and importance. This workshop is designed as a structured discussion and guidance of the governance and management of Livelink. During the group presentations and smaller dialogue breakout sessions, many of the topics associated with Livelink Governance: organizational models, roles and responsibilities, taxonomy, security and permission models, and the significance of Sarbanes-Oxley to name a few, will be gathered and centralized. Come prepared to participate and share your experiences!

Audience: User, Administrator, Developer, Manager, Executive
Prerequisites: None
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $995 USD

U-TR-213 Troubleshooting and Supporting Your Livelink System

Standard Course - One-day

In this one day workshop, discover key troubleshooting techniques, while learning how to extract, interpret, and analyze information using Livelink's Administration interface and connection logs.

Learn to recognize server issues, database connectivity and indexing problems. Resolve common questions from end users and structure an effective help response system. Perform exercises that train you to troubleshoot and resolve database and system problems.

	Provide high-level Administrative and Help desk support for a mature Livelink System.
	Identify different types of Livelink errors and their origin.
	Understand the differences among Server errors, DB errors and Search errors.
	Understand the different logging options in the Admin GUI and the opentext.ini.file.
	Develop a Livelink troubleshooting methodology.
	Educate your help desk in how to resolve basic Livelink issues and develop a Help Desk FAQ.
	Understand all the resources provided in the Knowledge Center.

Audience: Administrator, Developer, Manager
Prerequisites: Livelink System Administration Course or equivalent experience managing a Livelink system. Students will be making many configuration changes in the course exercises and should be familiar with the Administration pages and the opentext.ini.file.
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $795 USD

U-TR-220 Workflow Design II

Standard Course - One-day

This course builds on topics introduced in the Workflow Design I course. In this course you will expand your knowledge of Livelink workflow.

Our detailed examples and exercises include the following:

	Incorporate advanced user assignment options, such as roles, mulitiple performers and conditional statements to assign tasks.
	Create routing paths using advanced routing options, including mulitple true paths.
	Incorporate loopback routing paths to reflect recursive porcesses.
	Create modular workflows using subworkflows.
	Automate certain tasks using the process step.
	Use LiveReports to monitor workflow status and tracking.

Audience: Administrator
Prerequisites: Workflow Design I
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $795 USD

U-TR-221 Workflow Design III

Standard Course - One-day

This course builds on topics introduced in the Workflow Design I and Workflow Design II courses. It uses a workshop format to illustrate the advanced details of a special workflow step called the item handler, which is available in the new workflow modular upgrade to Livelink 9.2.0 SP1.

In this course you will expand your knowledge of the item handler step, learning through detailed content how to use this feature to automatically perform the following operations in Livelink:

	Create folders in a Livelink container or in the workflow attachments volume.
	Add, modify, or delete categories on Livelink items.
	Change the current values of workflow attributes.
	Perform versioning on documents and compound documents.
	Move or copy workflow attachments or Livelink items outside the workflow.
	Information also will be provided to highlight the system administrative responsibilities associated with the item handler step.

Audience: Administrator
Prerequisites: Workflow Design I and Workflow Design II
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $795 USD

U-TR-223 Designing and Implementing Livelink Forms

Standard Course - One-day

The Livelink Designing and Implementing Livelink Forms teaches participants how to create and use HTML forms with the Livelink Forms module:

	Create and edit Web forms using a variety of attribute types.
	Design HTML "skins" to provide a customized look and feel to the forms.
	Configure Web forms to provide easy data entry and retrieval, stored either in separate database tables or as Livelink items.
	Replace workflow tasks with Web forms to provide end users with familiar look and feel.
	Include Web forms in a workflow package, and route based on values in a form field.
	Write LiveReports to query data submitted using Web forms.

Audience: Administrator, Manager, User
Prerequisites: Livelink Workflow Design I
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $795 USD

U-TR-228 Records Management II: Livelink Physical Objects

Standard Course - One-day

Discover how to control physical records throughout their lifecycle stages using the Livelink Physical Objects module™ version 2.8.

Join us for this course and learn how to:

	Configure system options for Physical Objects.
	Apply retention schedules to physical records.
	Search for and retrieve physical records.
	Transfer records to Storage Facilities.

Audience: Administrator, Record Manager
Prerequisites: 227 Records Management course (for Version 2.7 or 2.8 of the Records Management module), basic knowledge of Records Management disciplines, knowledge of how your organization manages or will manage records.
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $795 USD

U-TR-710 Roadmap to Success - Implementation Methods and Practices

Workshop - One-day

Ready to dovetail Livelink more seamlessly into your existing day-to-day business operations increasing adoption and reducing resistance to change? Want to move Livelink beyond a virtual shared file system? Unsure of where to start? Whether it is a new Livelink environment or an established one, learn the Roadmap to Success by participating in this interactive session. While using lessons learned from numerous implementations, we?ll explore operational modeling, usability, approaches to governance, and system design all in this one day, not to be missed workshop!

Audience: Knowledge Managers, System Administrators, End Users and Executives.
Prerequisites: None
Product Focus: Livelink
PDF Description: Session Outline in PDF
Fee: $995 USD