Breakout

sessions

The categories that you selected have resulted in the following session selections:

ASK414: Livelink Explorer and Livelink Offline

Language(s): English

Presenter(s): Keith Rhodes, Open Text Corporation

Time: Tuesday - 4:30:00 PM

Meet with the developers of Livelink Explorer v4 and Livelink Offline v2 to ask them questions regarding the implementation, scalabililty and customization of the modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

TEC415: BASIS Indexing Options

Language(s): English

Presenter(s): Anupam Srivastava, Open Text Corporation

Time: Wednesday - 11:00:00 AM

Did you know that you can search BASIS for CD-ROM and find results if you search for "CD", "ROM", "CDROM" or "CD-ROM"? If you have some sticky retrieval challenges, this refresher in indexing options is just for you. We will review the basics and move quickly to cover those differentiating characteristics of BASIS index parameters: multi-field indexes, indexed virtual fields, sub-break characters, and more. We will also discuss various “rules-of-thumb” to correctly allocate files and care for your indexes

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Developer

PRO416: BASIS Division Product Update

Language(s): English

Presenter(s): Carol Knoblauch, Open Text Corporation
Rick Kolloff, Open Text Corporation

Time: Tuesday - 11:30:00 AM

For all BASIS and Techlib customers, this session will review the product development, marketing, and sales activities for the last year and highlight the product strategy and roadmap for the coming year.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: User, General

Application Focus: General

ROU417: BASIS and Techlib Product Forum and Future Direction Round Table

Language(s): English

Presenter(s): Chris Clinton, Open Text Corporation
Anupam Srivastava, Open Text Corporation
Carol Knoblauch, Open Text Corporation

Time: Wednesday - 9:00:00 AM

Are you curious about the results of the 2001 Product Planning Survey? Do you have a bug or a new feature that you need fixed or implemented in BASIS? What should the next version of BASIS include? This is your opportunity to discuss these issues and other product concerns with the BASIS Development Team and Product Managers.

Format: Round Table Discussion

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: General

PRO418: BRS/Dataware Division Product Update

Language(s): English

Presenter(s): Richard House, Open Text Corporation
Rick Kolloff, Open Text Corporation

Time: Tuesday - 1:30:00 PM

For all BRS/Dataware customers, the session will review the product development, marketing, and sales activities for the last year and highlight the product strategy and roadmap for the coming year.

Format: Product Presentation

Product Focus: BRS/Search

Participant Focus: User, General

Application Focus: General

TEC419: Performance Tuning Your BASIS Application

Language(s): English

Presenter(s): Anupam Srivastava, Open Text Corporation

Time: Wednesday - 3:00:00 PM

Ever ask yourself the following: When and how should you adjust the BASIS configuration options? When do you need to turn to systems experts for an analysis of your hardware configuration? What can you expect from a system performance analysis. Is it disk, is it memory, or is it CPU? We'll cover these and any additional questions you might have in the Technical Presentation.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator, Developer

Application Focus: General

PRO420: Livelink for Skills Management

Language(s): English

Presenter(s): Connie West, Open Text Corporation

Time: Wednesday - 11:00:00 AM

Learn about this Livelink-based application for managing a skills inventory within your organization.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager

Application Focus: Collaborative Applications

PRO421: Livelink Workflow

Language(s): English

Presenter(s): Bill Morton, Open Text Corporation
Jeff Lang, Open Text Corporation

Time: Tuesday - 11:30:00 AM

This session will provide a general overview of Livelink Workflow, including highlights of the new features in Livelink 9 and 9.1.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Collaborative Applications

PRO422: Livelink for Knowledge Management

Language(s): English

Presenter(s): Paul O'Hagan, Open Text Corporation

Time: Tuesday - 4:30:00 PM

Find out how Livelink’s new search features help you not only find data, but make the most out of the data you have. Learn about hit highlighting, search templates, the new search results page, result clustering, NLQ, Find Similar, and Recommendations.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Knowledge Management

ASK423: Livelink and XML Data Interchange

Language(s): English

Presenter(s): Rhys Jones, Open Text Corporation

Time: Wednesday - 3:00:00 PM

Need more detailed technical information about the implementation of XML Import & Export in Livelink 9.1? Get your questions answered by the developers close to the implementation of these features.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

DEM424: Livelink Wireless Demonstration

Language(s): English

Time: Tuesday - 2:30:00 PM

Don't miss this chance to see the latest development in mobile collaboration—Livelink Wireless! Whether you need to e-mail a large document directly from your server, access critical files on the road—even if you simply forgot to synchronize your wireless device—Livelink Wireless can help you become more responsive. In this demo, we'll show you how Livelink Wireless provides access to Livelink features, including document management, content searching, group scheduling, tasks and assignments, and discussions.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Collaborative Applications

DEM425: Livelink 9.1 New Feature Demo

Language(s): English

Time: Tuesday - 11:30:00 AM

Check out the new and improved features in Livelink 9.1, such as XML Import, Undelete (Recycle Bin), Task List improvements, the Polling Object, Text Editor, Spell Checking, User Domain Support, and much more. You won't want to miss this jammed-packed, informative demonstration!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Document Management

PRO426: Livelink Desktop Integration

Language(s): English

Presenter(s): Dylan Barrell, Open Text Corporation

Time: Tuesday - 2:30:00 PM

Livelink’s Productivity Modules are designed with practical business functions in mind. By reducing the complexity of performing knowledge management functions, modules such as Livelink Explorer, Livelink Offline and Livelink webDAV equip employees with the tools they need to do the best job possible in the least amount of time. Attend this presentation for a preview of features in our next generation of Productivity modules, Livelink Offline, Livelink Explorer and Livelink webDAV.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Document Management, Content Management

PRO427: New Features in Livelink 9.1

Language(s): English

Presenter(s): Ed Kriege, Open Text Corporation

Time: Tuesday - 1:30:00 PM

Find out how our latest release of Livelink, Livelink 9.1, will improve your business velocity by providing a comprehensive, dynamic and fully integrated platform for collaborative applications.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Collaborative Applications

PRO428: Livelink for Learning Management

Language(s): English

Presenter(s): Connie West, Open Text Corporation

Time: Wednesday - 10:00:00 AM

Learn about this Livelink-based application designed for managing training content and assessment in a virtual collaborative classroom.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager

Application Focus: Collaborative Applications

TEC429: Managing and Storing XML Content in BASIS

Language(s): English

Presenter(s): Anupam Srivastava, Open Text Corporation

Time: Tuesday - 1:30:00 PM

Do you need to manage XML data formats in your BASIS database? Do you want to build new applications to accommodate new data sources in XML. Join us to learn about the many alternatives for handling XML content in BASIS applications. Participants in the recent Beta Program using XML in BASIS and the new DMDTD module will share their experiences.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator, Developer

Application Focus: Content Management

DEM430: Livelink MeetingZone Demonstration

Language(s): English

Time: Tuesday - 1:30:00 PM

Livelink's collaborative functionality has been extended to support dynamic collaboration. Livelink MeetingZone, a real-time collaboration tool that integrates seamlessly with Livelink, enables you to coordinate effective meetings with participants regardless of location. This demonstration will cover MeetingZone's fully integrated set of real-time meeting services, including collaborative text editing, application sharing, whiteboard, chat and instant messaging. We'll show you how easy it is to create agenda items, tasks, notes and share URLs with other meeting attendees, and then transfer this information to a knowledge repository for storage and later use.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Collaborative Applications

ROU432: BRS Product Forum and Future Direction Round Table

Language(s): English

Presenter(s): Rick Kolloff, Open Text Corporation
Richard House, Open Text Corporation
Andrew Willemsen, Open Text Corporation

Time: Wednesday - 9:00:00 AM

If you are curious about the results of the 2001 Product Planning Survey, this session will provide you with the opportunity to discuss the future of the BRS/Search product with some key people on the BRS/Search team.

Format: Round Table Discussion

Product Focus: BRS/Search

Participant Focus: General

Application Focus: General

DEM433: Livelink for Knowledge Management Demonstration

Language(s): English

Time: Tuesday - 3:30:00 PM

Livelink delivers the most powerful Knowledge Management software in the world. As a Web-based KM application, Livelink unites isolated islands of information across the enterprise. Witness the new KM features that have been added to Livelink 9.1 in an exciting live product demonstration. We'll cover the Polling Object, Task Lists, Workflow enhancements, and much more!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Knowledge Management

PRO435: Livelink UNITE: Federating and Filtering Access to Livelink

Language(s): English

Presenter(s): Dean Lenzotti, Open Text Corporation
Scott Carlson, Open Text Corporation

Time: Wednesday - 2:00:00 PM

Do you want to combine Personal Workspaces and Menus (Favorites, Assignments, Workflow Status, and more) from multiple instances of Livelink? Would your users like to navigate through all of the Livelink servers they have access to, from a single interface and with single signon? Do you want quick access to Livelink items you use regularly? Do you want to create virtual workspaces to customize your view of Livelink? Do you want to create roadmaps to provide direction for users through their navigation of Livelink servers? Attend this session to find out how you can do all of the above, and more! Don't miss the opportunity to learn how Livelink UNITE can 'unite' your view into Livelink.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, General

Application Focus: General

TEC436: Livelink Performance

Language(s): English

Presenter(s): Philip Beckman, Open Text Corporation
Tom Lilly, Open Text Corporation

Time: Wednesday - 10:00:00 AM

This session will describe the methodology used to create a performance baseline for Livelink with examples that compare Livelink 9.0.0 with Livelink 9.1.0. We will be presenting benchmark results from a performance perspective, and test configuration information and automated testing tool information will be also be made available. The session will provide guidelines for configuring settings (number of threads, receivebeforesend, and log level settings); guidelines for content-organization (objects in a container); group membership organization; when Remote Cache could help performance; and how to identify potential performance problems.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

DEM437: Introducing Livelink for Records Management

Language(s): English

Time: Tuesday - 4:30:00 PM

The Records Management division of Open Text will host this compelling session introducing the second release of Livelink Records Management. The convergence of Open Text's best-of-breed technology will be showcased as records management becomes fully Web-based. The ability to classify Livelink objects, to create and apply retention schedules to Livelink objects and Physical Objects, and to temporarily suspend or "hold" the destruction of records in Livelink that are required for discovery or regulatory audit processes are among the features that will be demonstrated. Come and see how organizations can easily and effectively manage the risk associated with maintaining information assets.

Format: Demo Theatre Presentation

Product Focus: iRIMS

Participant Focus: User, General

Application Focus: Records Management

TEC438: Advances in Multi-lingual Support in Livelink 9.1

Language(s): English

Presenter(s): Raymond Tsui, Open Text Corporation

Time: Wednesday - 2:00:00 PM

Learn how Livelink 9.1 can help you support multiple languages with UTF-8 dataflow and indexing, a single index and single customizable thesaurus for all languages.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: User, Administrator, Developer

Application Focus: Knowledge Management, General

ASK439: Livelink Workflow and Livelink Forms

Language(s): English

Presenter(s): Jeff Lang, Open Text Corporation

Time: Tuesday - 1:30:00 PM

Livelink's Workflow and Forms components enable you to create collaborative business processes that require structured data. Don't miss this opportunity to ask the technical experts questions about Livelink Workflow, Livelink Forms, including the Livelink WebForms and Livelink PDF Forms modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

PRO440: Brokered Search: Secure, One-Stop Searching for the Enterprise

Language(s): English

Presenter(s): Doug Cohen, Open Text Corporation

Time: Tuesday - 11:30:00 AM

In this breakout session, we’ll show you how to use Brokered Search to provide a simple search interface for users to conduct secure searches across the entire enterprise—regardless of the underlying search engine. Brokered Search v1.5 transforms different systems into convenient information sources that can be accessed using the same query language and features, making it easy to find information. Emphasis will be on the new XML gateway and how it makes the user experience accessible from virtually anywhere outside of myLivelink. The session will also provide a demonstration of several new result list management features that have been added in version 1.5, as well as a discussion of the various plug-ins that are available and being developed to extend the reach of the system.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, Administrator

Application Focus: Collaborative Applications

PAR441: Creating Virtual Teams

Language(s): English

Presenter(s): Jeffrey Stamps, NetAge, Inc.
Jessica Lipnack, Net Age Inc.

Time: Tuesday - 4:30:00 PM

There is no such thing as boundaries in today’s work environment. Virtual Teams around the world are using technologies like the Internet, intranets, and groupware to work together on projects. Unfortunately these collaborative efforts do not always produce the desired results. Jessica Lipnack, CEO and founder of Virtual Teams, and Jeff Stamps, PhD, Director, Virtual Teams, will explore the numerous problems that arise when organizations try to form virtual work teams and demonstrate proven techniques that solve these problems.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

PRO442: Livelink eSign

Language(s): English

Presenter(s): Jennifer Denomme, Open Text Corporation

Time: Wednesday - 2:00:00 PM

Learn about the benefits of the new Livelink eSign module and how it helps organizations to meet regulatory requirements for electronic signatures, including the FDA's 21 CFR Part 11. We'll showcase enterprise implementations of electronic signatures and discuss how they impact systems and application programs, and the development of internal policies and procedures, including system installation, operation and performance qualification, and configuring Livelink features. This comprehensive session will demonstrate how to manage the signing process with Livelink Workflow, PDF rendering, enhanced access control and separation of system administration from signing administration.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management

DEM443: Livelink 9.1 New Feature Demo

Language(s): English

Time: Wednesday - 3:00:00 PM

Check out the exciting new features in the latest Livelink release, version 9.1! Livelink's new release delivers significant benefits as the only product available with fully integrated records management, XML import, advanced search and intelligent classification, and real-time collaboration and wireless access.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: User, General

Application Focus: Collaborative Applications

PRO446: Livelink Remote Cache

Language(s): English

Presenter(s): Bill Morton, Open Text Corporation

Time: Tuesday - 3:30:00 PM

Do you have users located in remote offices where delivery of content over low bandwidth network segments makes for a less-than-optimal Livelink experience? This helpful session will show you how Livelink Remote Cache can dramatically enhance the Livelink experience for remote users by caching documents on their local network.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, Administrator

Application Focus: Document Management, General

TEC448: Upgrading to Livelink 9.1

Language(s): English

Presenter(s): Philip Beckman, Open Text Corporation

Time: Wednesday - 3:00:00 PM

Find out what you need to do to ensure a smooth transition from Livelink 9 to our latest release, Livelink 9.1. This session will include a compelling overview of the latest Liveink enhancements and new features, and customization issues involved in the upgradge.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management, General

ROU449: Professional Services and Training Executive Round Table (Invitation Only)

Language(s): English

Time: Wednesday - 4:00:00 PM

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

ASK450: Livelink Workflow and Livelink Forms

Language(s): English

Presenter(s): Jeff Lang, Open Text Corporation

Time: Wednesday - 12:00:00 PM

Livelink's Workflow and Forms components enable you to create collaborative business processes that require structured data. Don't miss this opportunity to ask the technical experts questions about Livelink Workflow, Livelink Forms, including the Livelink WebForms and Livelink PDF Forms modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Collaborative Applications

TEC451: Livelink Workflow Internals

Language(s): English

Presenter(s): Jeff Lang, Open Text Corporation

Time: Tuesday - 4:30:00 PM

Discover what goes on behind the scenes in Livelink Workflow and how you can develop extensions and customizations to simplify your application development. Looking for answers to questions like "Has the schema changed?" or "What new subsystems are available?".. Find the answers in this session.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications, General

PRO452: Intelligent Classification with Livelink

Language(s): English

Presenter(s): Paul O'Hagan, Open Text Corporation

Time: Tuesday - 1:30:00 PM

Regardless of your industry vertical, you may find that you're constantly inundated with structured and unstructured data. Learn how Livelink’s Intelligent Classification module can help makes sense of everything by allowing you to create and manage taxonomies both manually or automatically.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, General

Application Focus: Knowledge Management

PRO453: Empowering Communities of Practice

Language(s): English

Presenter(s): Doug Cohen, Open Text Corporation

Time: Wednesday - 10:00:00 AM

Learn how you can drastically improve the way you manage and share knowledge across your entire organization by creating social networks that allow employees to learn faster, adapt quicker, and work smarter than the competition. This session focuses on the anthropological factors and social implications affecting how information is captured, shared, and leveraged within and across communities of practice. A demo will provide you with a sneak peak of the new Linkit! Software for harvesting tacit knowledge and empowering communities through sophisticated data mining and statistical analysis techniques to uncover insightful patterns and trends that relate people and information.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Collaborative Applications

ASK455: Livelink UNITE / Livelink Atlas / myLivelink

Language(s): English

Presenter(s): Dean Lenzotti, Open Text Corporation
Scott Carlson, Open Text Corporation

Time: Wednesday - 11:00:00 AM

Livelink UNITE, the exciting new module for Livelink, filters Livelink content for relevant use, federates Livelink servers through a single interface, and funnels Livelink access and information into third-party portal frameworks via a portal bridge. Livelink Atlas provides easy-to-use tree navigation for Livelink. Attend this session to find out more detailed information about how these products can help you streamline your access to information and improve personal productivity. You can also ask questions about myLivelink.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Knowledge Management, Collaborative Applications

PRO456: Livelink Atlas & UNITE: Creating Navigable Maps to Guide Your Users

Language(s): English

Presenter(s): Scott Carlson, Open Text Corporation
Dean Lenzotti, Open Text Corporation

Time: Wednesday - 12:00:00 PM

Users can become more knowledgeable and efficient when given ways to focus in on Livelink's collaborative capabilities and areas they use on a regular basis. Users often need to access just a subset of the massive amount of Livelink content, maybe geared towards their particular roles in the organization. This session will show you how Livelink Atlas and Livelink UNITE can be used to create navigable maps to guide your users, placing necessary items directly at their fingertips. You will see how a "focused" Atlas window can be embedded in third-party Web applications, and how UNITE published profiles can be used by managers to communicate what staff need to do their jobs.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager

Application Focus: Knowledge Management

ASK457: Livelink Server Administration

Language(s): English

Presenter(s): Philip Beckman, Open Text Corporation

Time: Tuesday - 2:30:00 PM

Meet with Livelink developers to discuss the technical details involved in effectively administering and managing a Livelink system.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications, General

ASK458: All About LiveReports

Language(s): English

Presenter(s): Rhys Jones, Open Text Corporation

Time: Tuesday - 11:30:00 AM

Find out what makes LiveReports tick. Meet with the developers responsible for the feature and get the answers to any questions you might have about this important reporting function.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

ASK459: Index Backup and Recovery

Language(s): English

Presenter(s): David Templeton, Open Text Corporation

Time: Tuesday - 3:30:00 PM

Meet with the lead developer of the Index Backup and Recovery function to learn all about the technology behind this important function.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

ASK460: Records Management

Language(s): English

Time: Tuesday - 11:30:00 AM

This session will introduce the concept of Hold Order Management and how it is supported by Livelink Records Management.

Format: Ask The Expert

Product Focus: iRIMS

Participant Focus: Administrator, Developer

Application Focus: Records Management

ROU462: Solutions and Partners Executive Round Table (Invitation Only)

Language(s): English

Time: Wednesday - 4:00:00 PM

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

PRO463: Integrating Livelink with SAP

Language(s): English

Presenter(s): Bill Morton, Open Text Corporation

Time: Tuesday - 2:30:00 PM

Livelink provides many options for integrating your enterprise data and processes. Attend this session to find out about Open Text's strategy for integrating Livelink with SAP, and catch a preview of some of the product offerings in this area.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Collaborative Applications, General

PRO464: BASIS Webtop Modules (TM & OPAC)

Language(s): English

Presenter(s): Carol Knoblauch, Open Text Corporation
Olivier Berckmans, Open Text Corporation

Time: Tuesday - 3:30:00 PM

We'll introduce you to two new BASIS Webtop modules—BASIS Webtop Thesaurus Manager(TM)and BASIS Webtop OPAC. Webtop TM is a new interface for managing thesaurus terms and relations. Webtop OPAC is the second generation Web-OPAC for Techlib. Both products are build on the Java and JDBC architecture of BASIS Webtop. Detailed demonstrations will be given for both products.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: Manager, User, Developer

Application Focus: General

DEM465: Introducing Query Server

Language(s): English

Presenter(s): Andrew Willemsen, Open Text Corporation

Time: Wednesday - 2:00:00 PM

Open Text Query Server is a powerful award-winning meta-search solution that unifies access to multiple Internet, extranet, and intranet information sources and automatically analyses documents for more understandable search results. Cross-repository searching includes Web sites, news feed systems, document management systems and much more. Learn how you can create customized meta-search portals for your organization to enable simultaneous retrieval of requested information.

Format: Demo Theatre Presentation

Product Focus: Livelink, BASIS/Techlib, BRS/Search

Participant Focus: User, General

Application Focus: Content Management, Knowledge Management

TEC466: Optimizing Livelink Index and Search Engine Configuration

Language(s): English

Presenter(s): David Templeton, Open Text Corporation
Raymond Tsui, Open Text Corporation

Time: Wednesday - 11:00:00 AM

Discover useful tips and tricks to optimize your indexing and searching configuration.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management, General

ASK467: Configuring Livelink Search in a Cluster Environment

Language(s): English

Presenter(s): David Templeton, Open Text Corporation

Time: Wednesday - 2:00:00 PM

Talk to the search engine experts regarding how to best configure your index sizes, indexing processes, recommended number of search managers, and the number of search threads required to best utilize your hardware.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

ROU468: Product Development Executive Round Table (Invitation Only)

Language(s): English

Time: Wednesday - 4:00:00 PM

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

ROU469: Customer Support Executive Round Table (Invitation Only)

Language(s): English

Time: Wednesday - 4:00:00 PM

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

PRO470: Enabling the Extended Enterprise with Livelink Wireless

Language(s): English

Presenter(s): Dylan Barrell, Open Text Corporation

Time: Wednesday - 12:00:00 PM

This is your opportunity to learn about the Livelink Wireless technology that enables one-click access to Livelink's dynamic content and collaboration. In this session, Open Text developers will show you how Livelink Wireless can help your organization take advantage of the wireless infrastructure, highlight the module's out-of-the-box functionality, and answer any questions you might have about this innovative new technology.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User, Administrator, Developer, General

Application Focus: Knowledge Management, Mobile Applications

DEM696: Livelink Cataloged Library Demonstration

Language(s): English

Presenter(s): Carol Knoblauch, Open Text Corporation

Time: Wednesday - 11:00:00 AM

The corporate library can be an active participant in enterprise knowledge management with Livelink Cataloged Library, a module that brings traditional library services to Livelink. Livelink Cataloged Library is for librarians and library users: it provides librarians with the tools to maintain an enhanced library catalog and gives users seamless access to library collections. With the library catalog in Livelink, research scientists can discover all enterprise resources, whether print or electronic. In Livelink, the library collection can be enhanced to add digital content to bibliographic records or attach discussion threads to cataloged content for user reviews or research updates. The collaborative library catalog is at the foundation of the virtual library. The Livelink Cataloged Library also adds value to your Livelink implementation by empowering information professionals to selectively categorize Livelink documents to provide structured access in the context of the library catalog. Even without a formal library, using Livelink Cataloged Library can improve management of business-critical collections such as published technical research or corporate archives. Come and see Livelink Cataloged Library in action.

Format: Demo Theatre Presentation

Product Focus: Livelink, BASIS/Techlib

Participant Focus: User, General

Application Focus: Catalog/Library Management

PAN697: Livelink Product Forum

Language(s): English

Time: Wednesday - 9:00:00 AM

Senior developers, development managers and product managers will answer questions submitted by delegates during the conference, as well as some additional audience questions.

Format: Panel Discussion

Product Focus: Livelink, UNITE/myLivelink, iRIMS

Participant Focus: Manager, User, Administrator, Developer, General

Application Focus: General

PAR699: Ensuring Quality Information to Improve Your Business

Language(s): English

Presenter(s): Ron Hyams, Open Connect

Time: Tuesday - 11:30:00 AM

Discover whether the information produced by you, your teammates, and your organization as a whole is helping or hindering business results, time usage, decision-making, creativity and productivity. This lively presentation will deliver clear Information Quality (IQ) principles using a wide variety of examples taken from business, university and mass communication sources. IQ will be presented within the context of knowledge management and collaboration, focusing on the bottom-up approach to knowledge management—information creation and reuse. Gain new insight into how you consume information, how you can evaluate the quality of the information you work with, sources and symptoms of information overload and deficiency, and how you can improve the quality of the information you create and reuse. You won’t want to miss this entertaining presentation where audience volunteers will get to participate in an onstage demonstration!

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: User

Application Focus: Knowledge Management

ROU702: Construction Industry Roundtable

Language(s): English

Time: Wednesday - 3:00:00 PM

To win projects, organizations must strive to accelerate innovation at the individual, group and partner level by streamlining the proposal process, providing timely knowledge transfer to clients and improving internal communication between divisions and business centers of expertise. This is an opportunity to meet with other customers to discuss how they are deploying Livelink solutions for construction and facilities management.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

PAN703: Virtual Teaming Forum Panel Discussion

Language(s): English

Time: Wednesday - 12:00:00 PM

Jessica Lipnack, CEO and founder of NetAge, will lead a roundtable discussion that will explore the numerous challenges that arise when organizations try to form virtual work teams, as well as some of the solutions that demonstrate proven techniques that solve these problems.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Real-time Collaboration

CAS704: Linking Virtual Teams Across Boundaries: Lessons from Shell

Language(s): English, French

Presenter(s): Ben Krutzen, Shell International Exploration and Production BV
Jessica Lipnack, Net Age Inc.
Jeffrey Stamps, NetAge, Inc.

Time: Wednesday - 10:00:00 AM

This session is offered in English with simultaneous French translation.

While it is easy to install technology that links employees working in multiple locations, it is far more difficult to help people to adopt new ways of working. This breakout session will focus on Shell's experience introducing software and methodology that changes the way people work together. Discover the challenges Shell faced, how they helped people to work in new ways, and the methodology chosen to facilitate more effective ways of working across geographical and organizational boundaries. You won't want to miss this lively discussion!

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Collaborative Applications, General

PAN706: New Product Development Solutions

Language(s): English

Time: Wednesday - 11:00:00 AM

Today more than ever, companies need to leverage all of their resources to bring new products to market faster than the competition. Since the products you develop today will determine your organization’s success tomorrow, effective product development significantly impacts your organization’s bottom line. Come share your thoughts about how to successfully implement ideas and develop new products using Open Text's collaborative solutions.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: General

PAN707: Developing a Comprehensive Knowledge Strategy

Language(s): English

Time: Wednesday - 10:00:00 AM

The key to increased learning and generative knowledge management, essential components of any company's intellectual capital, is the quality of human relationships within the organization. Quality relationships are what make teams and collaborative partnerships work. And all relationships are underpinned by values—values that we are now able to measure. Values not only enhance relationships when they become explicit, but they also leverage individual, team and organizational learning. This panel will discuss a new measurable values-based technology designed to develop virtual communities to promote collaboration and innovation.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Knowledge Management

CAS711: Collaboration and Knowledge Management at Kiwa

Language(s): English

Presenter(s): Jan Verhoeven, Kiwa NV

Time: Wednesday - 12:00:00 PM

In this case study presentation, Kiwa will explain how it is deploying Livelink as both an intranet and extranet to facilitate collaboration across the enterprise. You will learn how KiwaWeb, the organization’s intranet, is helping various geographically dispersed departments to work together more effectively and how WatNet, Kiwa’s extranet environment, is being used to publish reports, studies and research for the Dutch Drinking Water Companies.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management, Collaborative Applications

PAR712: Project Collaboration & Knowledge Management

Language(s): English

Presenter(s): Jerome Lossen, Causeway Technologies, Inc.

Time: Wednesday - 11:00:00 AM

Causeway Technologies currently provide support for over 7,000 construction professionals, managing more than $10 billion in international projects. At LiveLinkUp Europe 2002, Causeway will showcase the latest release of their collaboration and knowledge management suite designed to provide proactive support to Architectural, Engineering, and Construction (AEC) market sectors.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications, General

PAN713: Wireless in the Enterprise

Language(s): English

Time: Tuesday - 1:30:00 PM

Panel participants will discuss where the opportunities lie in wireless applications in the enterprise, how this differs from the consumer market and what effect the recession will have on the uptake of wireless applications. Panel members are likely to include wireless device makers, user organizations and key members of Open Text Corporation.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Collaborative Applications, Mobile Applications, General

PAN714: Real-Time Collaboration

Language(s): English

Time: Tuesday - 11:30:00 AM

Real-time collaborative applications consist of data-conferencing tools such as document sharing, whiteboarding, and video-conferencing. This panel will focus on Livelink MeetingZone and other RTC modules that integrate with Livelink to provide organizations with a highly effective collaborative environment.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Content Management, Knowledge Management, Collaborative Applications, Real-time Collaboration

ROU715: Energy Industry Roundtable

Language(s): English

Time: Wednesday - 3:00:00 PM

From the management of complex partnerships to bidding and tendering processes and design projects, Open Text has deployed solutions that have improved the competitive positions of industry leaders. Attend this lively discussion about Livelink deployments in the Energy sector.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications, General

CAS716: Generating User Acceptance at CMG

Language(s): English

Presenter(s): Albert Buurlage, CMG
Gertjan Blom, CMG

Time: Tuesday - 11:30:00 AM

Attend this breakout session hosted by CMG, an IT Service Provider with over 13,000 consultants worldwide, to learn about their experiences and challenges encountered implementing Livelink as an enterprise-wide intranet. Discover how Livelink is helping CMG to improve the structure and flow of knowledge across the enterprise and what solutions helped them to dramatically improve user acceptance throughout the organization.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, Administrator

Application Focus: Document Management, Knowledge Management, Collaborative Applications

CAS717: Novo Nordisk's EuroPortal Project - Changing the way we use information

Language(s): English

Presenter(s): Dirk Foubert, Novo Nordisk Europe

Time: Tuesday - 3:30:00 PM

The EuroPortal project was borne of an initiative at Novo Nordisk Europe to provide its management and employees with the tools to effectively manage information overload by providing them with a portal through which they could access various sources of information. Find out how myLivelink™ was used to integrate Hyperion Essbase and Hyperion Analyser to help manage information generated from both Pan European and local operations. Topics of interest will include the Livelink-based workflow system that was built to manage knowledge on a Pan European scale and the development of the collaborative environment that led to the eventual creation of the EuroPortal.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management, Collaborative Applications

CAS718: ABN Amro - Implementing Effective Knowledge Management with CHRISP

Language(s): English, French

Presenter(s): Anouk van de Stadt, ABN AMRO Bank N.V.

Time: Tuesday - 1:30:00 PM

This session is offered in English with simultaneous French translation.

Implementing a knowledge management system within a project-centric environment can be a challenging endeavor. Doing so in an fast paced work atmosphere where employees are constantly changing roles and knowledge transfer must occur prior to employees leaving poses an even greater challenge. Attend this breakout session where we will share designs, implementation planning, potential obstacles, Livelink success stories and future application development plans.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

PAR719: Browse and Manage Your Facilities with LiveLink!

Language(s): English

Presenter(s): Roy Kraft, SAW AG

Time: Tuesday - 1:30:00 PM

From now on you no longer have to leave LiveLink to manage your facilities. Navigate your facilities in maps, find their equipment in plans and easily access all relevant and important documents—all with our Livelink Modules. Attend this session to find out how the SAW Livelink Facility Management and GIS Module enables you to integrate maps and dynamic layers into Livelink and connect content with geographical data.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Content Management

PAR720: eManual—Managing Intellectual Capital with Personalized Electronic Handbooks

Language(s): English

Presenter(s): Guido Anderegg, Open Connect

Time: Tuesday - 3:30:00 PM

Partcipants will learn how Reference Information, a type of intellectual capital that includes handbooks, manuals and guides, can be easily updated and personalized to meet individual user needs. eManual, based on Livelink, ensures that users with appropriate permissions can work efficiently with exactly the information they need. Discover how eManual can help organizations to realize significant cost savings in distribution, information currency and accessibility as well as increased valuation of intellectual capital.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Knowledge Management, Mobile Applications, General, Real-time Collaboration

CAS722: The Evolution of Document and Records Management Within the International Olympic Committee

Language(s): English, French

Presenter(s): Cristina Bianchi, International Olympic Committee

Time: Tuesday - 2:30:00 PM

This session is offered in French with simultaneous English translation.

Join us as we discuss the evolution of document and records management within the International Olympic Committee (IOC) and how they moved from paper to electronic format through an integrated Livelink iRIMS system.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: General

Application Focus: Document Management, Records Management

CAS723: Siemens - A Global Knowledge Network

Language(s): English, French

Presenter(s): Günther Klementz, Siemens AG

Time: Tuesday - 3:30:00 PM

This session is offered in English with simultaneous French translation.

Changes in the economic environment are forcing enterprises to re-evaluate their strategies, technologies, organization and attitudes towards employees. To be successful in a fast-paced environment, organizations must quickly gather new knowledge, leverage existing knowledge and then apply it effectively. Therefore, defining a knowledge strategy and systematically putting it into practice in a Knowledge Management (KM) roadmap are critical. Attend this informative session to discover how Siemens is tackling such challenges as knowledge environments, communities, marketplaces, and management processes and organization.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

PAR724: Livelink and Enterprise Security

Language(s): English

Presenter(s): Daniel Schreiber, Alchemedia

Time: Wednesday - 11:00:00 AM

Alchemedia is an information security software company protecting enterprise information from unauthorized use. Discover how this partner technology integrates with Livelink to safeguard digital information from unauthorized use by preventing copying, printing and screen capturing.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications, General

CAS727: DVV's Enterprise-Wide Information and KM Solution

Language(s): English

Presenter(s): Koen Beelen, DVV Verzekeringen

Time: Wednesday - 11:00:00 AM

This breakout session will demonstrate how DVV is using Livelink to make information available to its 1,500 employees located in various office locations. Discover how the Belgium company is deploying Livelink as an intranet to manage information pertaining to processes, projects, interactive applications, and more. You wonÂ’t want to miss this educational session!

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Knowledge Management

PAN728: Open Text Knowledge Board Panel Discussion

Language(s): English

Time: Tuesday - 2:30:00 PM

Open Text Knowledge Board invites you to take part in an effective collaborative knowledge management strategy session. This panel discussion offers you a forum to directly influence Livelink’s continued development, share the successes you have achieved and learn about effective practices from other knowledge management leaders.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: General

CAS730: AHA: Integrating Livelink Objects at Shell/NAM

Language(s): English

Presenter(s): Peter Kemper, Shell/NAM
Ben Krutzen, Shell International Exploration and Production BV

Time: Tuesday - 2:30:00 PM

This session will educate you about the background, opportunities, and design principles of integration of data and documents based on a generic date model-driven application. Learn all about "AHA" - the Java application developed by Shell that is capable of linking any Livelink object to a company’s reference data.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, General

Application Focus: Document Management, Knowledge Management, Catalog/Library Management

CAS731: Your workplace is where you are: A Study of Veldhoen & Company

Language(s): English

Presenter(s): Louis Lhoest, Veldhoen + Company

Time: Wednesday - 2:00:00 PM

The evolution of organizations and technologies, as well as changes in social attitudes, has led to a change in the way we organize our work. Veldhoen & Company, a leading consulting firm in developing and implementing new ways of working with organizations, will introduce you to new and effective ways of working and how information technology contributes to these new methods. Emphasis will be placed on how document management, workflow and digital collaboration tools are enabling new ways of working.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

CAS732: Streamlining Document and Process Management at Shell Nigeria

Language(s): English

Presenter(s): Opara Pascal, Shell Nigeria

Time: Wednesday - 2:00:00 PM

Shell Nigeria is investing billions of dollars on projects intended to stop gas flaring, protect the environment and turn waste into wealth. The design of sophisticated and complex oil and gas facilities has resulted in the creation of tens of thousands of documents that must be effectively managed throughout their entire lifecycle. Attend this session to discover how Shell Nigeria is using Livelink to enable both its employees and contractor companies to streamline the management of documents and processes, including design review and facility management.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Document Management

CAS733: KM and Product Portfolio Management at Nortel

Language(s): English

Presenter(s): Tony Roberts, Nortel Networks

Time: Tuesday - 1:30:00 PM

Understanding your customers needs and the risks associated with new technology investments, development and delivery is a crucial component of effective business management. This presentation describes the processes and tools that are helping Nortel to make effective and timely decisions when bringing new products to market.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, General

Application Focus: Knowledge Management, Collaborative Applications

CAS734: If We Build It....Implementing Livelink for Genzyme Clinical Research

Language(s): English

Presenter(s): Fran Ross, Genzyme Corp

Time: Tuesday - 4:30:00 PM

Although Livelink has been used in various departments at Genzyme for many years, previous efforts to deploy the software in Clinical Research were unsuccessful. Find out how a dynamic group of determined individuals implemented Livelink in their department and how the system is helping them to promote knowledge sharing across the department. This presentation will focus on the tools necessary for a successful implementation, including a rigorous structure, familiar terminology, project-specific flexibility, "looks-like" software, compelling marketing, specialized training, a sense of humor and more!

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Knowledge Management, Collaborative Applications

CAS748: Realising Collaborative Knowledge Management in a Large Global Company

Language(s): English

Presenter(s): Greg Petti, Resonate Knowledge Technologies

Time: Tuesday - 4:30:00 PM

This presentation provides several key principles and useful suggestions for adapting Knowledge Management concepts to the real life challenges of a global company. These principles are supported by results and lessons learned during the Cable and Wireless enterprise-wide Livelink implementation. The Cable and Wireless Livelink system was implemented as a single instance covering thousands of employees across all functions in Cable and Wireless. All formal project management in Cable and Wireless is now managed on this heavily used Livelink system.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

CAS749: E-Enabling Case Management at P&HSO

Language(s): English

Presenter(s): Paul Turnbull, Deltascheme Limited

Time: Wednesday - 10:00:00 AM

The Parliamentary and Health Service Ombudsman (P&HSO) is working with Deltascheme to extend the power of Livelink by implementing an integrated Case Management Solution. P&HSO selected Livelink for its flexibility and ability to deliver improved productivity as well as secure and easy access to information. Discover the many benefits of such custom utilities as the Case Node, Word template integration and time-recording module.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Developer

Application Focus: Document Management, Collaborative Applications

CAS751: BRS: Creating the Optimal Environment for Scientific Literature Awareness at Novo Nordisk

Language(s): English

Presenter(s): Troels Laurell, Novo Nordisk IT A/S

Time: Wednesday - 12:00:00 PM

Novo Nordisk has one of the largest BRS installations in Europe. With more than 40 million searchable records, the databases are tightly integrated to provide researchers with the tools required to deal with increasing amounts of scientific literature. Attend this session to find out Novo Nordisk is using BRS to enable duplicate detection and dynamic linking to electronic journals.

Format: Case Study Presentation

Product Focus: BRS/Search

Participant Focus: General

Application Focus: Catalog/Library Management

CAS760: A Replication Solution for Distributed Livelink Servers at Sinclair Knight Merz

Language(s): English

Presenter(s): Peter Nevin, Sinclair Knight Merz
Stuart Penny, Sinclair Knight Merz

Time: Wednesday - 12:00:00 PM

Bandwidth costs and the distributed nature of Sinclair Knight Merz, a multinational professional services organization, has made implementing a global Livelink solution challenging. For Sinclair Knight Merz, the key to success lies in the development of an efficient replication solution that allows staff in various worldwide locations to participate in projects through a single portal with minimal impact on performance. Discover how the organization has utilized a distributed replication solution to eliminate the need for massive data storage at each of its sites, while still enabling staff to access all project related information at each location. The customer will also explain how they are using Livelink to conduct enterprise-wide searches and provide customers with access to projects via a secure extranet.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, Administrator

Application Focus: Document Management, Collaborative Applications, General

CAS762: Enterprise-Wide Knowledge and Process Management at Nortel Networks

Language(s): English, French

Presenter(s): Jean-Marie Vital, Nortel Networks

Time: Wednesday - 2:00:00 PM

This session is offered in French with simultaneous English translation.

Nortel Networks is an industry leader and innovator focused on transforming how the world communicates and exchanges information. Don’t miss this French language presentation to hear how Nortel Networks France set up an intranet to provide its 6,000 employees with a knowledge management tool that enables them to effectively share knowledge and experience across a global enterprise while streamlining their quality management program. Emphasis will be placed on the various enterprise processes that were established to provide employees with access to business critical information as well as the implementation of a portal known as the "Business Management System”. You will learn how these initiatives impacted performance, employee qualification and work organization. This session is guaranteed to provide you with a wealth of information, so be sure to attend!

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management, Collaborative Applications

CAS763: SFS NET: Siemens' Interactive Work and Knowledge Sharing Platform

Language(s): English

Presenter(s): Alexander Beyer, Siemens Financial Services GmbH

Time: Wednesday - 2:00:00 PM

With 1,300 employees spread across 30 countries, Siemens Financial Services (SFS) is one of the three leading European providers of equipment financing solutions.SFS is currently developing their intranet into an interactive work and knowledge sharing platform. Join us to discover how their organisation is using Livelink and AutonomyÂ’s retrieval technology to integrate publishing capabilities, collaborative workspaces and individual file storage into a single architecture.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications

CAS766: Vodacom—Using Livelink as a Collaborative Tool in an Emerging Market

Language(s): English

Presenter(s): Carel de Nysschen, Vodacom (Pty) Ltd
Mÿk Lembisch, Vodacom
John Mathwasa, Vodacom South Africa

Time: Tuesday - 3:30:00 PM

Attend this lively breakout session to learn why and how Vodacom used Livelink as a collaborative tool for Y2K as well as for ISO 9000 accreditation. Topics of interest will include the implementation of the Vodacom Enterprise Portal using myLivelink technology. Don’t miss this opportunity to find out how Vodacom is benefiting from Livelink’s collaborative capabilities in all major business areas.

Format: Case Study Presentation

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: General

Application Focus: Document Management, Collaborative Applications

ROU767: Financial Industry Roundtable

Language(s): English

Time: Wednesday - 3:00:00 PM

Many sectors of the financial services industry rely on Open Text solutions to manage mergers and acquisitions, ensure regulatory compliance, streamline internal processes and improve customer service. Join in this panel discussion to share your solutions and discover how other organizations are meeting the demands of the financial marketplace.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: General

Application Focus: General

CAS768: INSEE's Document Collection Management

Language(s): English, French

Presenter(s): Marie Tahon, INSEE

Time: Wednesday - 2:00:00 PM

This session is offered in French with simultaneous English translation.

INSEE (Institut National de la Statistique et des Etudes Economiques) makes statistical, economic and demographic studies in France such as census, consumer price index, and minimum wage. Six thousand agents are spread across France in 25 regional divisions along with the central office located in Paris. Find out how INSEE set up its Techlib-based application to provide a "common reservoir" to manage its large document collection (studies, books, magazines, CD-ROMs, etc.)

Format: Case Study Presentation

Product Focus: Techlib

Participant Focus: General

Application Focus: Catalog/Library Management

CAS769: Photograph and Document Management at Television Suisse Romande (TSR)

Language(s): English, French

Presenter(s): Gaetan Scerba, Television Suisse Romande (TSR)

Time: Wednesday - 10:00:00 AM

This session is offered in French with simultaneous English translation.

The Swiss television channel, TSR, will present STRADA, a BASIS system designed for broadcasting concept management. Learn how STRADA manages information from program scheduling to post-broadcasting; who the internal and external actors are; and how deeply they are involved an environment where "the one who holds the information is the one who captures it".

Format: Case Study Presentation

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: Document Management

CAS770: Agfa-Gevaert: Adapting BASIS Webtop to Company Intranet Standards

Language(s): English, French

Presenter(s): Bart Van Hertbruggen, AGFA-GEVAERT

Time: Tuesday - 4:30:00 PM

This session is offered in English with simultaneous French translation.

Agfa-Gevaert uses several enterprise applications. While one provides users with access to chemical related information, such as MSCS, chemical structure, and chemical properties, other applications provide project management capabilities. In the session that includes a live application demo, you will learn how Agfa-Gevaert organized the BASIS Webtop conversion project to meet their specific business needs.

Format: Case Study Presentation

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: Document Management

CAS772: Document Portal at La Mondiale

Language(s): English, French

Presenter(s): Dorel Berger, Open Text Corporation

Time: Tuesday - 4:30:00 PM

This session is offered in French with simultaneous English translation.

In this French session, La Mondiale invites you to discover the many advantages it is realizing with Livelink. La Mondiale was looking for a document management solution to meet the needs of its 800 sales people. Find out why La Mondiale selected Livelink and how the intranet solution is helping them to share information in a timely manner and provide users with direct Web access to 15,000 documents.Note: While this session will be conducted in French, English translation will be made available.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications

CAS773: INSERM's EVA: A Management Tool for Scientific Evaluation

Language(s): English, French

Presenter(s): Nicole Haeffner Cavaillon, INSERM

Time: Wednesday - 11:00:00 AM

This session is offered in French with simultaneous English translation.

INSERM is the national research institute for health and healthcare based in France.Most of the 10,000 people working for Inserm consist of scientists, engineers, technicians, hospital physicians, university members, students and administrative staff members.In this session you will learn why and how scientific evaluation leads to improved ways of working and increased innovation within a large organisation. Find out who the players are in the evaluation process and how EVA, the Livelink-based scientific evaluation tool, is helping them to automate processes, track and manage information.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

CAS2001: Document and Project Management at T-Mobile Austria.

Language(s): English

Presenter(s): Norbert Gansterer, max.mobil

Time: Tuesday - 4:30:00 PM

T-Mobile Austria, a division of Deutsche Telekom, has selected Livelink for organizing and managing information for all of its inter-departmental projects. This presentation will discuss the requirements, product selection process, implementation of workflows used to ensure consistent levels of quality, and automation of business processes surrounding "requests for change". The result is a system that is generating knowledge "nuggets" from project documentation.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications

CAS2004: Livelink for Contract Management

Language(s): English

Presenter(s): Edgar Siemund, Infineon Technologies AG
Jan Hendrik von Ahlen, Mummert + Partner Unternehmensberatung AG

Time: Tuesday - 3:30:00 PM

Don’t miss the opportunity to learn how you can significantly increase productivity by effectively supporting and managing the creation, fulfillment, change and contract termination processes. In this informative session you will learn how to:

• Create transparency,
• Optimize communication,
• Reduce corporate risk,
• Eliminate global barriers using “Virtual Team Collaboration”, and
• Promote acceptance throughout the company.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, General

Application Focus: Document Management, Collaborative Applications

CAS2005: Implementing a Market and Competitor Information Portal at Audi AG

Language(s): English, French

Presenter(s): Frank Bindig, Siemens Business Services

Time: Tuesday - 11:30:00 AM

This session is offered in English with simultaneous French translation.

In this presentation, Audi AG will walk you through their project development cycle, from design consultation to building and operating. You will learn how the company implemented a centralized knowledge base and intranet portal to provide system users with access to business critical market and competitor information.

Format: Case Study Presentation

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: General

Application Focus: Knowledge Management, General

PAR2006: From Myth to Reality: Collaborating on Document Content

Language(s): English

Presenter(s): Barrie Hadfield, Workshare Technology

Time: Wednesday - 10:00:00 AM

Barrie Hadfield, CEO of Workshare Technology, will explain how the notion of efficient, multi-authored collaboration on document changes using tools such as Microsoft Word and Adobe Acrobat has been inherently flawed up until now. Barrie will then introduce his vision of perfect Document Change Management (DCM) into the document collaboration arena and describe how cutting-edge tools, such as Workshare Synergy in combination with Livelink, can revolutionize document workflow and workgroup efficiencies—without changing the way people currently work together. Attend this presentation to discover how you to can achieve document collaboration nirvana!

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Collaborative Applications

CAS2007: Cross Collaboration and Value Creation at Suez Group

Language(s): English, French

Presenter(s): Nicolas Rousseau, ONDEO DEGREMONT
Marc Alfsen, CSC PEAT MARWICK

Time: Wednesday - 12:00:00 PM

This session is offered in French with simultaneous English translation.

With 42 billion in euro income and 220,000 employees, Suez, a global services group active in promoting sustained development, providing global solutions in energy, water and waste services, has launched a pilot for e-collaboration. This pilot is being conducted by ONDEO Degremont Inc. (ODI), a 3,600 employee engineering company with complex collaborative needs. Find out how Livelink is helping ONDEO Degremont to meet those needs and how it will enable the company to serve as a model for the entire group.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

CAS2008: Enterprise Collaboration and Knowledge Management at Arup

Language(s): English

Presenter(s): David Sheen, Arup

Time: Wednesday - 10:00:00 AM

After a brief introduction to the Arup Group and the speaker, this presentation willconcentrate on the progress made at Arup since the launch of Causeway Collaboration atLiveLinkUp 2001. Arup will describe their enterprise version of the solution as well as detail the initial pilot projects that were being undertaken at the time. Additional topics of interest will include Arup's future plans for Causeway Collaboration and the anticipated ROI.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management, Collaborative Applications

CAS2009: Customer Care: An Application for Nike European Operations

Language(s): English

Presenter(s): Ronald Tracey, Nike European Operations

Time: Wednesday - 12:00:00 PM

Mr. R. Tracey will describe the role, impact and embedding of Customer Care in the current and future situation from different viewpoints, such as deploying the IT solution on top of the Livelink platform and integration in the IT-environment

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications, General

CAS2010: The BBVA Experience

Language(s): English

Presenter(s): Alberto Jiménez, BBVA
Miguel Angel Iñesta, BBVA

Time: Tuesday - 2:30:00 PM

Banco Bilbao Vizcaya Argentaria is a highly diversified internationalbanking group with 100,000 employees and 8000 branches. During this sessionBBVA will show you how they managed their corporate intranet project"e-spacio BBVA" and how "e-spacio BBVA" is used for vertical anddepartmental applications, document and content management, knowledgemanagement and process automation.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management

ROU2013: Exploiting Your Investment in the Livelink Product Suite

Language(s): English

Presenter(s): Donna Williams, Open Text Corporation

Time: Wednesday - 10:00:00 AM

An interactive session that looks in detail at running a Business Assessment Scoping Study (BASS) for the deployment of Livelink and other Open Text products, and how data gathered can identify opportunities for business benefits, typical quick wins and provide the basis for a business case/ROI. This workshop discusses how the effective deployment of the core product, with its flexibility and range of features, requires focused assessment to achieve maximum return on your Livelink investment.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: General

ROU2014: Beyond the Standard Livelink User Interface

Language(s): English

Presenter(s): Jonny Coombes, Open Text Corporation

Time: Wednesday - 3:00:00 PM

An interactive session that looks at the options to develop customised user interfaces to meet a range of customer requirements, from intranets to Internet Web sites. Understand the limitations and advantages of the various approaches that are available and discuss the implications of customizing the user interface.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Content Management, General

ROU2015: Taxonomy - Categories, Attributes and Permissions Explored

Language(s): English

Presenter(s): Alison Quigley, Open Text Corporation

Time: Tuesday - 2:30:00 PM

An interactive session to discuss options for creating the Livelink information architecture that meets the knowledge management and operational needs of your business, to achieve location independent retrieval.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

CAS2016: Livelink Solutions for Global Research and Development at Pfizer

Language(s): English, French

Presenter(s): Kristi Erickson, Pfizer Limited

Time: Wednesday - 12:00:00 PM

This session is offered in English with simultaneous French translation.

This session will provide a general overview of the solutions Pfizer has developed using Livelink. These solutions include systems for Audit Management, Query Management, SOP Management, Trial Master file, general Document Management, management and review of CRFs and management of clinical monitoring forms.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Collaborative Applications

CAS2018: Enhance Your Livelink System with RSH Modules

Language(s): English

Presenter(s): Matthias Altmann, RSH GmbH

Time: Wednesday - 3:00:00 PM

Enhance your existing Livelink system with skills management, rating, and project tailoring capabilities. Open Text is working with Affinity Partner RSH—first business partner, a modern service and marketing company specializing in intranet and Internet solutions, to develop supplementary modules that optimize cooperation among employees. These supplementary modules include:

• RSH Personal Homepages(skills management),
• RSH Feedback (rating), and
• RSH Tailoring(project tailoring).

Format: Case Study Presentation

Product Focus: Livelink

ROU2019: Pharmaceutical Industry Roundtable

Language(s): English

Presenter(s): Martin Sumner-Smith, Open Text Corporation

Time: Wednesday - 3:00:00 PM

Participate in this roundtable discussion with customers from various pharmaceutical organizations to find out how they have effectively used Livelink to shorten development cycles, reduce costs, improve efficiencies and develop innovative approaches to business challenges.

Format: Round Table Discussion

Product Focus: Livelink

CAS2020: Portals and Virtual Team Rooms at T-Systems

Language(s): English

Presenter(s): Ellen Walther-Klaus, T-Systems International GmbH

Time: Tuesday - 3:30:00 PM

Dr. Ellen Walther Klaus, head of the "e-Enabling and Relationship Management" business unit at T-Systems International GmbH will talk about the enabling technologies that enhance communication and team work in global organisations and how Livelink fits into this picture at T-Systems.

Format: Case Study Presentation

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: General

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications, Mobile Applications, Real-time Collaboration

Questions about the conference? E-mail us at livelinkup-europe@opentext.com. 

  great minds working together