The categories that you selected have resulted in the following session selections:

PRO1006: BASIS Division Product Update

Presenter(s):
Carol Knoblauch, Open Text Corporation

For all BASIS and Techlib customers, this session will review the product development, marketing, and sales activities for the last year and highlight the product strategy and roadmap for the coming year.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: General

Industry Focus: General

PRO1007: BASIS Differentiation I

Presenter(s):
Rick Kolloff, Open Text Corporation

A program to help you market BASIS within your organization in order to realize its benefits and justify your commitment to BASIS. This interactive session will help to articulate BASIS features in a way that will help you answer common questions like: What is BASIS? Why do you use it? Can’t you just use Oracle or SQL Server? Bring the questions that challenge you. You can also be prepared to share a description of your BASIS application(s)—the benefits realized and how these support your decision to use BASIS.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: Executive, Manager, General

Application Focus: Document Management, Knowledge Management, Catalog/Library Management

Industry Focus: General

CAS1009: Caliber Associates—Implementing BASIS Hosted Solutions

Presenter(s):
Lori Hunter, Caliber Associates

Caliber Associates designs and hosts BASIS applications for the Military Family Resource Center, the National Clearinghouse on Child Abuse and Neglect, the National Adoption Information Clearinghouse and the National Youth Development Information Center. These organizations’ first generation systems were neither Web nor user friendly, so Caliber migrated the various applications to BASIS, making them accessible via the Web. Attend this presentation to examine the rewards and challenges of implementing a new system and how these organizations are using Open Text software to significantly increase ROI.

Format: Case Study Presentation

Product Focus: BASIS/Techlib

Participant Focus: Manager

Application Focus: Collaborative Applications

Industry Focus: Government

ROU1010: BASIS Future Direction Round Table I

Presenter(s):
Carol Knoblauch, Open Text Corporation
Anupam Srivastava, Open Text Corporation

Are you curious about the results of the 2001 Product Planning Survey? Do you have a bug or a new feature that you need fixed or implemented in BASIS? What should the next version of BASIS include? This is your opportunity to discuss these issues and other product concerns with the BASIS Development Team and Product Managers.

Format: Round Table Discussion

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: General

Industry Focus: General

ROU1012: BASIS Future Direction Round Table II

Presenter(s):
Carol Knoblauch, Open Text Corporation
Anupam Srivastava, Open Text Corporation

Are you curious about the results of the 2001 Product Planning Survey? Do you have a bug or a new feature that you need fixed or implemented in BASIS? What should the next version of BASIS include? This is your opportunity to discuss these issues and other product concerns with the BASIS Development Team and Product Managers. [Repeat]

Format: Round Table Discussion

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: General

Industry Focus: General

TEC1013: Introduction to XML

Presenter(s):
Noah Fike, Open Text Corporation

A primer on Extensible Markup Language (XML) that includes what it is; and how it is used as a document/data format, a data communications format, and an application programming tool. Finally we will cover how Open Text uses XML in both development projects and products.

Format: Technical Presentation

Participant Focus: General

Application Focus: General

Industry Focus: General

PRO1014: Techlib Update

Presenter(s):
Carol Knoblauch, Open Text Corporation

A more detailed and interactive version of the BASIS product update general session where you will learn the specific features and functions planned for Techlib V9.1.

Format: Product Presentation

Product Focus: Techlib

Participant Focus: Manager, User

Application Focus: Catalog/Library Management

Industry Focus: General

TEC1015: BASIS Online Backup Utility

Presenter(s):
Al Fish, Open Text Corporation

With BASIS V9.0 you can back up your database without taking your application offline. The new DMOLB utility lets you effectively support true 24x7 operation. During this session we will show you how the utility works, and provide suggestions and examples for using DMOLB with your application.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

ROU1016: Techlib—Library Exchange

Presenter(s):
Tony Gibbons, Open Text Corporation

This round robin discussion will include introductions and a general exchange of ideas, accomplishments, product issues, challenging module tasks, and general Q&A for sharing.

Format: Round Table Discussion

Product Focus: Techlib

Participant Focus: General

Application Focus: Catalog/Library Management

Industry Focus: General

PRO1017: BASIS Webtop OPAC

Presenter(s):
Carol Knoblauch, Open Text Corporation

You will be introduced to BASIS Webtop OPAC, the second generation Web-OPAC for Techlib, and one of the new modules in the BASIS Webtop product family. This presentation will give you the opportunity to see all of the new features in action and participate in a discussion about requirements for future versions.

Format: Product Presentation

Product Focus: Techlib

Participant Focus: Manager, User

Application Focus: Catalog/Library Management

Industry Focus: General

PRO1018: BRS/Dataware Division Product Update

Presenter(s):
Rick Kolloff, Open Text Corporation
Dave Schubmehl, Open Text Corporation

For all BRS/Dataware customers, the session will review the product development, marketing, and sales activities for the last year and highlight the product strategy and roadmap for the coming year.

Format: Product Presentation

Product Focus: BRS/Search

Participant Focus: General

Application Focus: General

Industry Focus: General

ASK1020: BASIS for Large File Systems (LFS)

Presenter(s):
Noah Fike, Open Text Corporation

An informal session where you can engage an Open Text developer or product support specialist in a highly interactive and technical conversation focused on the new Large File System (LFS) version of BASIS. The group size is limited to ensure a valuable discussion so please pre-register for this session.

Format: Ask The Expert

Product Focus: BASIS/Techlib

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

CAS1021: Linking Views in BASIS Webtop

Presenter(s):
Marilyn Redmond, International SEMATECH

This case study describes how International SEMATECH modified their Records Management application, originally created in BASISplus version L, with BASIS Webtop. Learn all about the customization project at SEMATECH, including text support, the challenges posed by numerous parent-child relationships, and how the customizations helped to increase productivity and reduce training time.

Format: Case Study Presentation

Product Focus: BASIS/Techlib

Participant Focus: Manager, Developer

Industry Focus: Manufacturing - High-Tech

ROU1022: BASIS Customer Support Round Table

Presenter(s):
Maureen Forgrave, Open Text Corporation

How can we serve you better as a customer? Has Technical Support provided you with the assistance that you need? What improvements would you like to see on the Knowledge Center to make it a more valuable resource? This is an opportunity to discuss these and other issues with BASIS Customer Support.

Format: Round Table Discussion

Product Focus: BASIS/Techlib

Participant Focus: General

Application Focus: General

Industry Focus: General

PRO1023: BASIS Webtop Thesaurus Manager

Presenter(s):
Carol Knoblauch, Open Text Corporation

In this session, we'll introduce you to BASIS Webtop Thesaurus Manager™, a new interface for managing thesaurus terms and relations—one of the exciting new modules in the BASIS Webtop product family. A detailed demonstration will be accompanied by testimonials from beta customers, who will relate their experiences with the product.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: Manager, User

Application Focus: General

Industry Focus: General

TEC1024: Oh No, Not an Upgrade!—BASIS NT SIG

Presenter(s):
Chris Clinton, Open Text Corporation

When you only do a BASIS install once a year, it is easy to forget some of the details. During the Windows NT/2000 Special Interest Group you will learn how to plan, develop, test, and implement a large-scale upgrade. This informative session will review best practices for BASIS upgrades.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

TEC1025: Oh No, Not an Upgrade!—Unix/Linux SIG

Presenter(s):
Anupam Srivastava, Open Text Corporation
Cheri Gatland-Lightner, Centers for Disease Control and Prevention

Attend this session for a review of the best practices for upgrading BASIS to the next release level. Most of us only do an install and upgrade every 12 to 18 months and it is easy to forget how to set up a test configuration and then move it into production. During this Unix/Linux Special Interest Group you will learn how to reduce the anxiety of upgrading BASIS by using parallel test installations of BASIS and your Web servers on a UNIX system. We will also discuss the advantages, requirements, and how to test and then implement your parallel BASIS installation from the perspective of longtime BASIS customer, Centers for Disease Control and Prevention (CDC). Be sure to join us.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

PRO1026: Techlib Magic I

Presenter(s):
Tony Gibbons, Open Text Corporation

Attend this session to learn some expert hints, tips and tricks for manipulating Techlib to perform according to your will. Using checklists and online examples, we'll show you how to conjure keystrokes and witness serial illusions.

Format: Product Presentation

Product Focus: Techlib

Participant Focus: User

Application Focus: Catalog/Library Management

Industry Focus: General

TEC1027: Techlib Magic II

Presenter(s):
Tony Gibbons, Open Text Corporation

More Magic! Attend this session to learn some expert hints, tips and tricks for manipulating Techlib to perform according to your will. Using checklists and online examples, we'll show you how to conjure keystrokes and witness serial illusions.

Format: Technical Presentation

Product Focus: Techlib

Participant Focus: User

Application Focus: Catalog/Library Management

Industry Focus: General

TEC1028: Performance Tuning Your BASIS Application

Presenter(s):
Anupam Srivastava, Open Text Corporation
Chris Clinton, Open Text Corporation

Ever ask yourself the following: When and how should you adjust the BASIS configuration options? When do you need to turn to systems experts for an analysis of your hardware configuration? What can you expect from a system performance analysis. Is it disk, is it memory, or is it CPU? We'll cover these and any additional questions you might have in the Technical Presentation.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

TEC1029: Managing and Storing XML Content in BASIS

Presenter(s):
Noah Fike, Open Text Corporation

Do you need to manage XML data formats in your BASIS database? Do you want to build new applications to accommodate new data sources in XML. Join us to learn about the many alternatives for handling XML content in BASIS applications. Participants in the recent Beta Program using XML in BASIS and the new DMDTD module will share their experiences.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Developer

Application Focus: General

Industry Focus: General

TEC1030: BASIS Indexing

Presenter(s):
Anupam Srivastava, Open Text Corporation

Did you know that you can search BASIS for CD-ROM and find results if you search for "CD", "ROM", "CDROM" or "CD-ROM"? If you have some sticky retrieval challenges, this refresher in indexing options is just for you. We will review the basics and move quickly to cover those differentiating characteristics of BASIS index parameters: multi-field indexes, indexed virtual fields, sub-break characters, and more. We will also discuss various “rules-of-thumb” to correctly allocate files and care for your indexes

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Developer

Industry Focus: General

PRO1033: Livelink for Knowledge Management

Presenter(s):
Paul O'Hagan, Open Text Corporation

Find out how Livelink’s new search features help you not only find data, but make the most out of the data you have. Learn about hit highlighting, search templates, the new search results page, result clustering, NLQ, Find Similar, and Recommendations.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: User

Application Focus: Knowledge Management

Industry Focus: General

PAN1036: A Study of KM Strategies

All global organizations are challenged by rapidly changing and increasing amounts of information, geographically dispersed people and processes, complex application environments across the enterprise, and a wealth of experience and knowledge left under-used. This session provides a forum for you to share your Knowledge Management strategies and learn from others’ experiences, so that you can execute innovative new ideas and capitalize on business opportunities.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Industry Focus: General

DEM1037: Livelink 9.1 New Feature Demo

Presenter(s):
Neil Wilson, Open Text Corporation
Simon Harvey, Open Text Corporation
Claudia Massing, Open Text Corporation

Check out the new and improved features in Livelink 9.1, such as XML Import, Undelete (Recycle Bin), Task List improvements, the Polling Object, Text Editor, Spell Checking, User Domain Support, and much more. You won't want to miss this jammed-packed, informative demonstration!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

CAS1043: Achieving Competitive Advantage with Livelink

Presenter(s):
Ian Lilleby, Enron

Listen to real world examples of how Livelink has been used to deliver maximum business value through increased productivity and enhanced employee performance. The focus of this presentation will be on how organizations are achieving competitive advantage with Livelink.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Knowledge Management

Industry Focus: Financial, Energy & Utilities, General

PRO1047: Offline, Explorer and webDAV

Presenter(s):
Keith Rhodes, Open Text Corporation
Dylan Barrell, Open Text Corporation

Livelink’s Productivity Modules are designed with practical business functions in mind. By reducing the complexity of performing knowledge management functions, modules such as Livelink Explorer, Livelink Offline and Livelink webDAV equip employees with the tools they need to do the best job possible in the least amount of time. Attend this presentation for a preview of features in our next generation of Productivity modules, Livelink Offline, Livelink Explorer and Livelink webDAV.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Content Management

Industry Focus: General

PRO1049: Livelink Workflow

Presenter(s):
Bill Morton, Open Text Corporation

This session will provide a general overview of Livelink Workflow, including highlights of the new features in Livelink 9 and 9.1.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Collaborative Applications

Industry Focus: General

TEC1050: Filtering and Publishing Livelink Content with Livelink Unite

Presenter(s):
Dean Lenzotti, Open Text Corporation
Ben Beaber, Open Text Corporation

Whether it's a roadmap from HR to new employees or a manager giving his staff a path for what they need to know to do their jobs, this helpful session will demonstrate how you can filter Livelink content and proactively publish this collection of knowledge to users.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, Administrator

Application Focus: Collaborative Applications

Industry Focus: General

TEC1051: XML Import

Presenter(s):
Rhys Jones, Open Text Corporation

We'll show you how Livelink delivers the ability to import XML documents that conform with the format of Livelink’s XML Export, functionality added in Livelink 9.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Document Management, General

Industry Focus: General

ASK1054: Livelink and XML Data Interchange

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Rhys Jones, Open Text Corporation

Need more detailed technical information about the implementation of XML Import & Export in Livelink 9.1? Get your questions answered by the developers close to the implementation of these features.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

PAN1055: How to Differentiate Among Emerging Technologies

Presenter(s):
Richard Medina, Doculabs

With so many vendors to choose from, purchasing the technology that's right for your organization can be a daunting task. This Round Table discussion will assist you in determining how to select the technology vendor(s) that best meets your unique business needs.

Format: Panel Discussion

Product Focus: iRIMS

Participant Focus: User

Application Focus: Records Management

Industry Focus: General

DEM1056: Livelink MeetingZone Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation
Jeff Murphy, Open Text Corporation
Douglas Varley, Open Text Corporation

Livelink's collaborative functionality has been extended to support dynamic collaboration. Livelink MeetingZone, a real-time collaboration tool that integrates seamlessly with Livelink, enables you to coordinate effective meetings with participants regardless of location. This demonstration will cover MeetingZone's fully integrated set of real-time meeting services, including collaborative text editing, application sharing, whiteboard, chat and instant messaging. We'll show you how easy it is to create agenda items, tasks, notes and share URLs with other meeting attendees, and then transfer this information to a knowledge repository for storage and later use.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

CAS1059: Enterprise Workflows Part 2: Creating and Utilizing Adobe Forms

Presenter(s):
David Rush, Edwards Air Force Base (TYBRIN Corporation)
Jennifer Schumacher, Edwards Air Force Base (TYBRIN Corporation)

This session will provide information on how to create, add and use Adobe Forms in Livelink workflows. A module demonstration will illustrate how Adobe Forms are being used at the Air Force Flight Test Center to pass data from two distinctly different forms, as well as how Java Script can be used to enhance forms.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, Developer

Application Focus: Collaborative Applications

Industry Focus: Government, General

PRO1060: What's New in Livelink e-Publisher 4.5?

Presenter(s):
Dean Lenzotti, Open Text Corporation

Do you need to publish sets of documents in their original format from Livelink on a scheduled basis for other communities to access? Do you need to publish Livelink metadata to your Web publication? Do you want to publish documents first to a staging area so that you can preview your Web site? If you have answered yes to any of these questions, you won’t want to miss this session on Livelink e-Publisher 4.5. Not only will you be introduced to the new features in release 4.5, but you will also have the chance to view a compelling product demo.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Content Management

Industry Focus: General

PRO1061: Livelink for Skills Management

Presenter(s):
Connie West, Open Text Corporation

Learn about this Livelink-based application for managing a skills inventory within your organization.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

TEC1063: Java Livelink

Presenter(s):
Brian Fitzpatrick, Open Text Corporation

Get a sneak peek at the next generation of Livelink, including its new object framework and Java-based framework for application development. The presentation will provide a description of the architecture, concepts, high-level design, and status of the project.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Collaborative Applications, General

Industry Focus: General

TEC1065: XML Workflow Interchange

Presenter(s):
Lee Kennedy, Open Text Corporation
Matt Timmermans, Open Text Corporation

Do you have a business process that requires the interchange of information between Livelink and another enterprise application? Learn how XML can enable Livelink Workflow processes that "talk" to other systems, allowing you to leverage your investment in our technology and existing enterprise systems.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Document Management, General

Industry Focus: General

DEM1069: Livelink for Knowledge Management Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation

Livelink delivers the most powerful Knowledge Management software in the world. As a Web-based KM application, Livelink unites isolated islands of information across the enterprise. Witness the new KM features that have been added to Livelink 9.1 in an exciting live product demonstration. We'll cover the Polling Object, Task Lists, Workflow enhancements, and much more!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

Industry Focus: General

CAS1071: First USA Bank—Seamless Connectivity via a Livelink Intranet

Presenter(s):
Rodger Martin, First USA Bank

First USA Bank, the nation’s third largest credit card issuer, will demonstrate its integrated intranet environment for seamless transition between Livelink and intranet Web Sites. In this informative session, First USA will explain how it uses Livelink’s customized Navigation Bar with the Livelink Directory Services module to provide single log-in access for network users. You will also learn how the Bank is using Livelink to manage documentation and user access permissions in “First Project”, an internally developed project management reporting application.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Content Management

Industry Focus: Financial

PRO1074: Feature Preview of Livelink 9.1

Presenter(s):
Ed Kriege, Open Text Corporation

Find out how our next release of Livelink, Livelink 9.1, will improve your business velocity by providing a comprehensive, dynamic and fully integrated platform for collaborative applications.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

PRO1078: Livelink for Learning Management

Presenter(s):
Connie West, Open Text Corporation

Learn about this Livelink-based application designed for managing training content and assessment in a virtual collaborative classroom.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

CAS1079: Transferring Internal and External Data into Success

Presenter(s):
John Stetak, ActionPoint

To succeed in today’s competitive marketplace, organizations must quickly and accurately assimilate all forms of external information into their enterprise. During this 45-minute presentation, ActionPoint will explore information capture solutions from successful customers like Sprint, Enron, Unocal, and Michigan Gaming Control Board. Learn how these companies are using technologies like Livelink and XML to transform data gathered from external business communities into high quality, usable knowledge. This session will also describe how Open Text and InputAccel are partnering to deliver effective collaborative applications and document management solutions that are helping companies to increase customer satisfaction and reduce costs.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

PRO1080: Federated Architecture: “Uniting” Multiple Livelink Servers

Presenter(s):
Chris Morley, Open Text Corporation
Dean Lenzotti, Open Text Corporation

Do you want to combine Personal Workspaces and Menus (Favorites, Assignments, Workflow Status, and more) from multiple instances of Livelink? Would your users like to navigate through all of the Livelink servers they have access to, from a single interface? Attend this session to find out how you can do all of the above, and more! Don't miss the opportunity to learn how a new Livelink component can 'unite' your multiple instances of Livelink.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, Administrator

Application Focus: General

Industry Focus: General

TEC1081: Livelink Index Backup and Recovery

Presenter(s):
David Templeton, Open Text Corporation

Indexed data is ever expanding and never contracting; and the rebuilding of an index today is becoming more and more time consuming. Find out how Open Text has implemented the first of its kind online backup and recovery feature for your index.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management

Industry Focus: General

ASK1083: Wireless Ask the Expert

Presenter(s):
Keith Rhodes, Open Text Corporation
Marcel Neuhäusler, Open Text Corporation

Meet with the developers of Livelink Wireless to ask them any questions you may have regarding the technology, architecture and implementation of this exciting new module. Learn first-hand how Livelink Wireless SDK can help you to write custom wireless-enabled collaborative applications.

Format: Ask The Expert

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

DEM1087: Livelink Wireless Demonstration

Presenter(s):
Simon Harvey, Open Text Corporation
Douglas Varley, Open Text Corporation
Claudia Massing, Open Text Corporation

Don't miss this chance to see the latest development in mobile collaboration—Livelink Wireless! Whether you need to e-mail a large document directly from your server, access critical files on the road—even if you simply forgot to synchronize your wireless device—Livelink Wireless can help you become more responsive. In this demo, we'll show you how Livelink Wireless provides access to Livelink features, including document management, content searching, group scheduling, tasks and assignments, and discussions.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

CAS1090: Open Text and Records Management in the New Millenium

Presenter(s):
Richard Medina, Doculabs

One of the primary objectives of Records Management (RM) is to manage the risk and cost associated with your organization’s information, in both physical and electronic forms. Organizations have traditionally instituted RM practices in response to industry regulations or to protect themselves from liability. In this session, Richard Medina, a senior analyst with Doculabs, will deliver insight into the key changes and trends that are driving the market for electronic records management today. In addition, Mr. Medina will provide an in-depth comparison of the RM software products that Doculabs has evaluated. Attendees will leave this session with a solid understanding of how records management requirements are changing, the ideal application fit and best uses for the products evaluated.

Format: Case Study Presentation

Product Focus: iRIMS

Participant Focus: User

Application Focus: Records Management

Industry Focus: General

PAN1092: Livelink Extranets

Presenter(s):
Philip Brown, Causeway Technologies, Inc.
Bill Forquer, Open Text Corporation

Have you deployed Livelink to your extended enterprise of customers, suppliers, or partners? Open Text's extranet applications allow organizations to maximize internal and external resources by giving users access to structured and unstructured information, the ability to form virtual teams, and seamlessly share expertise and knowledge across organizational and geographical boundaries. Come share your extranet deployment stories and learn from others' experiences.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

CAS1093: Livelink and Novare—Managing the New Product Development Process

Presenter(s):
Andrew Wilson, XIS

Novare™ from XIS is an optional Livelink module that manages the new product development (NPD) process. Find out how Novare leverages Livelink’s workflow, document management, status reporting and collaborative functionality to intelligently execute best practice approaches to new product development.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Mobile Applications

Industry Focus: General

CAS1094: Team Collaboration Architecture: Adopting Livelink Across Geographical Borders

Presenter(s):
David Ancel, Interplay Learning Corporation

With departments and internal stakeholders spread across various countries and regions, eBusiness Asia-Pacific is the most geographically distributed group within Sun Microsystems. This session will detail how eBusiness has adopted Livelink as a key component of its corporate collaboration strategy, as well as the challenges end-users experienced when adopting the new collaboration tool.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

CAS1097: Livelink for New Product Development

Presenter(s):
Eric Moore, PVA Inc.

PVA, an Open Text Affinity Partner, is working with Rexall Sundown, a major dietary supplement manufacturer, to develop a Livelink application for New Product Development. This presentation will explain how Rexall Sundown is using Livelink’s workflow and forms functionality to manage the lifecycle of products from conception to delivery.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: Pharma, Biotech & Chemical

CAS1098: Causeway Collaboration & Knowledge Management

Presenter(s):
Graham Cunningham-Walker, Causeway Technologies, Inc.

Causeway Technologies currently provide support for over 7,000 construction professionals, managing more than $10 billion in international projects. At LiveLinkUp 2001, Causeway will launch the latest release of their collaboration and knowledge management suite designed to provide proactive support to Architectural, Engineering, and Construction (AEC) market sectors. The solution has been developed to meet the specific needs of the construction industry, ensuring flexible deployment options; across departments and functions, within project communities and throughout the enterprise leading to process efficiencies, knowledge aggregation and management of information assets. This session will highlight Causeway's experience and vision in delivering collaborative working and showcase many of the innovative features of this 'next-generation' application.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

Industry Focus: Construction

PRO1099: Brokered Search—Secure, One-Stop Searching for the Enterprise

Presenter(s):
Doug Cohen, Open Text Corporation

In this breakout session, we’ll show you how to use Brokered Search to provide a simple search interface for users to conduct secure searches across the entire enterprise—regardless of the underlying search engine. Brokered Search v1.5 transforms different systems into convenient information sources that can be accessed using the same query language and features, making it easy to find information. Emphasis will be on the new XML gateway and how it makes the user experience accessible from virtually anywhere outside of myLivelink. The session will also provide a demonstration of several new result list management features that have been added in version 1.5, as well as a discussion of the various plug-ins that are available and being developed to extend the reach of the system.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications

Industry Focus: General

TEC1101: Successfully Installing Livelink Upgrades

Presenter(s):
Michael Parish, Edwards Air Force Base (TYBRIN Corporation)
Matt Eidson, Edwards Air Force Base (TYBRIN Corporation)

This session will address the issues that must be taken into consideration when performing an upgrade. Emphasis will be placed on testing\configuration methodologies that should be implemented prior to upgrading, ways to reduce possible upgrade problems, deployment methodology, and how to capitalize on the improvements made in the upgrade, rather than simply upgrading.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications, General

Industry Focus: Government, General

TEC1103: Livelink Performance

Presenter(s):
Tom Lilly, Open Text Corporation
Evan Wheeler, Open Text Corporation

This session will describe the methodology used to create a performance baseline for Livelink with examples that compare Livelink 9.0.0 with Livelink 9.1.0. We will be presenting benchmark results from a performance perspective, and test configuration information and automated testing tool information will be also be made available. The session will provide guidelines for configuring settings (number of threads, receivebeforesend, and log level settings); guidelines for content-organization (objects in a container); group membership organization; when Remote Cache could help performance; and how to identify potential performance problems.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

CAS1104: Controlling Facility Management with Livelink

Presenter(s):
Norbert Loeck, Federal Building Board

Find out how Livelink is helping the German Parliament, and other federal offices in Berlin and Bonn, to control Facility Management. From the management of contracts, blueprints, and CAD drawings, to the processing of scanned invoices, Livelink’s workflow tools are giving the German Parliament the high degree of control they need over their business processes.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Document Management, Knowledge Management, Collaborative Applications

Industry Focus: Construction, Government

DEM1106: Introducing Livelink for Records Management

Presenter(s):
Brian MacLeod, Open Text Corporation
Sally Plows, Open Text Corporation

The Records Management division of Open Text will host this compelling session introducing the first release of Livelink Records Management. The convergence of Open Text's best-of-breed technology will be showcased as records management becomes fully Web-based. The ability to classify Livelink objects, to create and apply retention schedules to Livelink objects and to temporarily suspend or "hold" the destruction of records in Livelink that are required for discovery or regulatory audit processes are among the features that will be demonstrated. Come and see how organizations can easily and effectively manage the risk associated with maintaining information assets.

Format: Demo Theatre Presentation

Product Focus: iRIMS

Participant Focus: General

Application Focus: Records Management

Industry Focus: General

PRO1107: Livelink eSign

Presenter(s):
Jennifer Denomme, Open Text Corporation

Learn about the benefits of the new Livelink eSign module and how it helps organizations to meet regulatory requirements for electronic signatures, including the FDA's 21 CFR Part 11. We'll showcase enterprise implementations of electronic signatures and discuss how they impact systems and application programs, and the development of internal policies and procedures, including system installation, operation and performance qualification, and configuring Livelink features. This comprehensive session will demonstrate how to manage the signing process with Livelink Workflow, PDF rendering, enhanced access control and separation of system administration from signing administration.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, General

Application Focus: Document Management

Industry Focus: Pharma, Biotech & Chemical, General

PAR1116: Creating Virtual Teams

Presenter(s):
Jeffrey Stamps, NetAge, Inc.
Jessica Lipnack, NetAge, Inc.

There is no such thing as boundaries in today’s work environment. Virtual teams around the world are using technologies like the Internet, intranets, and groupware to work together on projects. Unfortunately these collaborative efforts do not always produce the desired results. Jessica Lipnack, CEO and founder of Virtual Teams, and Jeff Stamps, PhD, Director, Virtual Teams, will explore the numerous problems that arise when organizations try to form virtual work teams and demonstrate proven techniques that solve these problems.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

CAS1118: Ascent Capture and Livelink—Automating the Document Management Process

Presenter(s):
Robert Atkins, VSP

In this session, VSP, the nation’s leading provider of eye care insurance coverage, will explain how it uses Livelink and Ascent Capture from Kofax to manage files consisting of multiple documents. Discover how Ascent Capture captures and indexes documents and then integrates with Livelink to import the documents into the appropriate folder, store category and attribute data, and initiate workflows to process the documents. VSP will also describe their lessons learned and best practice recommendations, the ROI realized, and how the process has evolved since implementation. The session will be co-hosted by Kofax and include a presentation on their Ascent Capture solution.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, General

Application Focus: Document Management

Industry Focus: General

PRO1119: First Look Preview Center

Presenter(s):
Ed Kriege, Open Text Corporation
Tammy McMahon, Open Text Corporation

Open Text has introduced a new site for Livelink preview and beta modules and invites you to get the "first look” at some our future software releases. Whether you’re a customer or partner, you can download modules already installed on Livelink, directly from the new Web site.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

TEC1120: Managed Services for Livelink

Presenter(s):
David Kinchlea, Open Text Corporation

Hosted and Managed Solutions (HMS), a division of Open Text and leader in hosting and managing enterprise Livelink solutions, has introduced a new set of services designed for Livelink customers who want to offload the deployment, administration, maintenance and support of their Livelink systems. This session will detail how HMS delivers managed services for Livelink with its expertise in database administration, Unix and NT systems, advanced security infrastructures, quality assurance, deployment methodologies, and high-performance architecture models. You will also learn about a combined end-user support program that complements the managed services.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager

Application Focus: Document Management, Collaborative Applications

Industry Focus: General

PRO1123: MeetingZone Overview

Presenter(s):
Ed Kriege, Open Text Corporation

This lively session will teach you how to transform words into action with Livelink MeetingZone. Learn how to use Livelink to organize meetings, host meetings over the Web, and capture meeting results in a secure, centralized repository.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, General

Application Focus: Real-time Collaboration

Industry Focus: General

ASK1124: Livelink Workflow and Livelink Forms

Presenter(s):
Dwayne Cornelius, Open Text Corporation

Livelink's Workflow and Forms components enable you to create collaborative business processes that require structured data. Don't miss this opportunity to ask the technical experts questions about Livelink Workflow, Livelink Forms, including the Livelink WebForms and Livelink PDF Forms modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

PRO1130: Livelink Remote Cache

Presenter(s):
Bill Morton, Open Text Corporation

Do you have users located in remote offices where delivery of content over low bandwidth network segments makes for a less-than-optimal Livelink experience? This helpful session will show you how Livelink Remote Cache can dramatically enhance the Livelink experience for remote users by caching documents on their local network.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management, General

Industry Focus: General

DEM1133: Livelink 9.1 New Feature Demo

Presenter(s):
Neil Wilson, Open Text Corporation
Simon Harvey, Open Text Corporation
Claudia Massing, Open Text Corporation

Check out the exciting new features in the latest Livelink release, version 9.1! Livelink's new release delivers significant benefits as the only product available with fully integrated records management, XML import, advanced search and intelligent classification, and real-time collaboration and wireless access.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

PAN1134: Financial Services Industry Solutions

Presenter(s):
Philip Abrams, Open Text Corporation

Many sectors of the financial services industry—including banks, insurance companies and investment firms—rely on Open Text solutions to manage mergers and acquisitions, ensure regulatory compliance, streamline internal processes and improve customer service. Join in this roundtable discussion to share your solutions and discover how other organizations are meeting the demands of the financial marketplace.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Financial

PAR1136: Collaborative Marketing—Managing your Brand on a Global Scale

Presenter(s):
David Foster-Lyons, Seven Worldwide

Brands are a key asset for any Fortune 500, and to achieve brand dominance, the continuity of image is crucial. Mediator™ from Seven Worldwide is a collaborative knowledge management solution that promotes teamwork between central brand managers, agencies, local marketers and designers, and improves the consistency of brand communications. Learn how Mediator is helping organizations to share knowledge across geographical borders, improve time-to-market, and reduce costs.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Collaborative Applications

Industry Focus: Media, General

CAS1137: Using AsBuilt Construction Groupware Technology at Brussels Airport

Presenter(s):
Marc Ansoult, AsBuilt
John White, AsBuilt

Today’s immensely complex construction projects can involve hundreds of people in partnered companies, and collaboration must occur in a secure environment. Join this presentation to hear how AsBuilt customized industry-standard groupware to enable global teams to collaborate effectively on projects such as the new terminal at Brussels Airport. Find out how AsBuilt is using Livelink to make business decisions, share resources and best practices, and leverage content to meet their objectives.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Construction

PAN1138: Sales & Marketing—Using Livelink to Transform Information into Corporate Intelligence

Presenter(s):
Neil Wilson, Open Text Corporation

To generate revenue and expand your business, your sales and marketing teams need to be able to work together to support the sales cycle and effectively deal with customer situations. Participate in this roundtable discussion to find out how Livelink-based collaborative intranets and extranets enable your globally dispersed sales and marketing teams to keep on top of the ever-increasing demand for information.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Knowledge Management

Industry Focus: General

PAN1139: Energy Industry Solutions Discussion

Presenter(s):
Glenn Morris, Open Text Corporation

From the management of complex partnerships, to bidding and tendering processes and design projects, Open Text has deployed solutions that have improved operational efficiency, increased communication and improved the competitive positions of industry leaders. Attend this lively discussion about Livelink deployments in the Energy sector.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Energy & Utilities

CAS1140: Selling a Records Management Solution to Your Organization

Presenter(s):
Charles Russell, US Army Reserve Command

When determining how to spend our organization’s IT dollars, we’ve all heard how important it is to sell our proposed projects and solutions to the key decision-makers in our organization. Little, however, is said about how to put records management solutions on a level playing field with competitors. Attend this insightful presentation to gain an understanding of how decisions are made at various organizational levels and how you can convince management of the value-add that a records management solution can bring.

Format: Case Study Presentation

Product Focus: iRIMS

Participant Focus: Executive, General

Application Focus: Records Management

Industry Focus: General

CAS1141: Purchase Order File Management—The Livelink Solution

Presenter(s):
Kevin Eiden, Lawrence Livermore National Laboratory (LLNL)
Michael Fernandez, Lawrence Livermore National Laboratory (LLNL)

The Lawrence Livermore National Laboratory (LLNL) is a U.S. Department of Energy national laboratory who’s mission is to apply science and technology in the national interest, with a focus on global security, global ecology, and bioscience. Attend this presentation to view a live demo that will show you how LLNL’s Procurement Department customized Livelink to manage a large number of purchase order files.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, Developer

Application Focus: Collaborative Applications

Industry Focus: Energy & Utilities, General

PAN1145: New Product Development Solutions

Presenter(s):
Mike Ober, Open Text Corporation

Today more than ever, companies need to leverage all of their resources to bring new products to market faster than the competition. Since the products you develop today will determine your organization’s success tomorrow, effective product development significantly impacts your organization’s bottom line. Come share your thoughts about how to successfully implement ideas and develop new products using Open Text collaborative solutions.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

DEM1146: Introducing Livelink for Records Management

Presenter(s):
Brian MacLeod, Open Text Corporation
Sally Plows, Open Text Corporation

The Records Management division of Open Text will host this compelling session introducing the first release of Livelink Records Management. The convergence of Open Text's best-of-breed technology will be showcased as records management becomes fully Web-based. The ability to classify Livelink objects, to create and apply retention schedules to Livelink objects and to temporarily suspend or

Format: Demo Theatre Presentation

Product Focus: iRIMS

Participant Focus: General

Application Focus: Records Management

Industry Focus: General

PAN1147: Financial Services Industry Solutions—A Continued Discussion

Presenter(s):
Philip Abrams, Open Text Corporation

Many sectors of the financial services industry—including banks, insurance companies and investment firms—rely on Open Text solutions to manage mergers and acquisitions, ensure regulatory compliance, streamline internal processes and improve customer service. Attend this session to continue the compelling discussion about Livelink deployments in the financial services industry.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Financial

PAN1148: Livelink Pharma Solutions Panel—Part 2

Presenter(s):
Martin Sumner-Smith, Open Text Corporation

The mandate of Open Text’s Pharmaceutical Solutions Group (PhSG) is to deploy high-value pharmaceutical and life science specific implementations of Livelink across the entire enterprise. Current pharmaceutical customers are using Livelink to manage such processes as clinical trial data capture, quality assurance, manufacturing S.O.P.’s, target selection, product insert change management, and regulatory submission. In addition to being 21 CFR Part 11 capable, Livelink integrates with various scientific applications and databases. Participate in this panel discussion with customers from various pharmaceutical organizations to find out how they have effectively used Livelink to shorten development cycles, reduce costs, improve efficiencies and develop innovative approaches to business challenges.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, User

Application Focus: Document Management, Collaborative Applications

Industry Focus: Pharma, Biotech & Chemical

PAN1149: Using Livelink for Brand and Media Management

Presenter(s):
Mark Portu, Open Text Corporation

The need for effective Brand and Media Management has received a great deal of attention lately as more and more organizations realize the importance of capturing market share by communicating their company's unique characteristics, culture and philosophies. Join what is sure to be an energetic discussion about one of today's hottest topics!

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: General

PAN1150: Using Livelink for Construction and Facilities Management

Presenter(s):
Chris Vassalotti, Open Text Corporation

To win projects, organizations must strive to accelerate innovation at the individual, group and partner level by streamlining the proposal process, providing timely knowledge transfer to clients and improving internal communication between divisions and business centers of expertise. This is an opportunity to meet with other customers to discuss how they are deploying Livelink solutions for construction and facilities management.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Construction

PAN1151: Using Livelink for Sales & Marketing Solutions (continued)

Presenter(s):
Neil Wilson, Open Text Corporation

To generate revenue and expand your business, your sales and marketing teams need to be able to work together to support the sales cycle and effectively deal with customer situations. Attend this session to continue the dialog on how Livelink-based collaborative intranets and extranets enable your globally dispersed sales and marketing teams to keep on top of the ever-increasing demand for information.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Knowledge Management

Industry Focus: General

PAN1152: Energy Industry Solutions (Continued)

Presenter(s):
Glenn Morris, Open Text Corporation

From the management of complex partnerships, to bidding and tendering processes and design projects, Open Text has deployed solutions that have improved operational efficiency, increased communication and improved the competitive positions of industry leaders. Attend this lively discussion about Livelink deployments in the Energy sector.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Energy & Utilities

PAR1154: Liquid Content: A New Paradigm in Content Reuse and Publishing

Presenter(s):
Michael Juron, Liquent

Companies spend considerable time, effort and money creating content in a variety of formats and styles for very specific purposes. Reusing and publishing that content for a new purpose can be difficult and often results in costly manual processes. This presentation will show you how content, regardless of format, can be transformed in to a more “liquid” form and reused and published at a fraction of the original cost. Learn how this new paradigm can reduce costly manual conversion, assembly, and publishing processes, shorten review, approval, and publishing cycles, dramatically improve time-to-market for your products and services, and extend your content “shelf life”.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: Financial

TEC1155: Tying Together Related Livelink Workspaces Using Livelink Unite

Presenter(s):
Dean Lenzotti, Open Text Corporation
Jim McKenna, Open Text Corporation

Projects and workspaces are sometimes related across multiple Livelink servers, and users often need access to consolidated information in order to work effectively. A user may also want to create a personal "hot projects" page to be able to quickly navigate and drill down into commonly used Livelink workspaces. Don't miss the opportunity to learn how a new Livelink component can 'unite' your multiple instances of Livelink.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, Administrator

Application Focus: Knowledge Management

Industry Focus: General

TEC1156: Upgrading from Livelink 9

Presenter(s):
Philip Beckman, Open Text Corporation

Find out what you need to do to ensure a smooth transition from Livelink 9 to our latest release, Livelink 9.1. This session will include a compelling overview of the latest Liveink enhancements and new features, and customization issues involved in the upgradge.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management, General

Industry Focus: General

CAS1166: Managing Government-Funded Construction Projects with Livelink

Presenter(s):
Janet Russell, KJM & Associates

Join in an enlightening discussion about the issues impacting government-funded construction projects and how Livelink is helping organizations to address these issues. Specific points of interest include document control requirements, claims avoidance methods, public disclosures, routing and tracking of time-sensitive documents, and management tools for construction managers and engineers. Discussion will be supported by specific examples of customers who are already using Livelink to manage multi-billion dollar government construction projects.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications

Industry Focus: Construction

PAR1172: Livelink and Enterprise Security

Presenter(s):
Daniel Schreiber, Alchemedia
Debbie Egbert, DynPort Vaccine Co

Alchemedia is an information security software company protecting enterprise information from unauthorized use. Discover how this partner technology integrates with Livelink to safeguard digital information from unauthorized use by preventing copying, printing, and screen capturing.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

TEC1191: Livelink Workflow Internals

Presenter(s):
Dwayne Cornelius, Open Text Corporation

Discover what goes on behind the scenes in Livelink Workflow and how you can develop extensions and customizations to simplify your application development. Looking for answers to questions like "Has the schema changed?" or "What new subsystems are available?".. Find the answers in this session.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications, General

Industry Focus: General

ASK1202: Java Livelink

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Jason McPeak, Open Text Corporation

This Q&A session is your chance to meet with the team who will be migrating Livelink to a Java application framework.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

DEM1208: Livelink 9.1 New Feature Demo

Presenter(s):
Neil Wilson, Open Text Corporation
Simon Harvey, Open Text Corporation
Claudia Massing, Open Text Corporation

Check out the exciting new features in the latest Livelink release, version 9.1! Livelink's new release delivers significant benefits as the only product available with fully integrated records management, XML import, advanced search and intelligent classification, and real-time collaboration and wireless access.

Format: Demo Theatre Presentation

Product Focus: UNITE/myLivelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

PAR1210: Context Navigation and Search for Livelink

Presenter(s):
David Forbes, Formark Consulting Ltd

Learn all about the contextual interface option designed to help Livelink users understand the relationship between various Livelink objects. The result of a strategic partnership between TheBrain Technologies and Formark, the dynamic interface identifies the relationship between an object and its parent, siblings and children. This session will demonstrate how the interface enables rapid context-based search, navigation and view/check-out capabilities. Taking context navigation a step further, we'll show you how to integrate Livelink with a relational database using TheBrain interface option, presenting the Livelink user with many new possibilities.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Content Management

Industry Focus: General

PRO1212: Intelligent Classification with Livelink

Presenter(s):
Paul O'Hagan, Open Text Corporation
Brian MacLeod, Open Text Corporation

Regardless of your industry vertical, you may find that you're constantly inundated with structured and unstructured data. Learn how Livelink’s Intelligent Classification module can help makes sense of everything by allowing you to create and manage taxonomies both manually or automatically.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

PRO1214: Linkit!—The power of the Self-Organizing Corporation

Presenter(s):
Doug Cohen, Open Text Corporation

Learn how Linkit! can drastically improve the way you manage and share knowledge across your organization. Linkit! is a tool for creating social networks and communities of practice that allow employees to learn faster, adapt quicker, and work smarter than the competition. Using sophisticated data mining and statistical analysis techniques, Linkit! uncovers insightful patterns and trends that relate people and information throughout your corporate network and facilitates navigation across the sea of information in corporate intranets. This session focuses on the anthropological factors and social implications affecting how information is captured, shared, and leveraged within and across corporations. A demo will provide you with a sneak preview of the Linkit! software.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

PRO1215: Enabling the Extended Enterprise with Livelink Wireless

Presenter(s):
Dylan Barrell, Open Text Corporation

This is your opportunity to learn about the Livelink Wireless technology that enables one-click access to Livelink's dynamic content and collaboration. In this session, Open Text developers will show you how Livelink Wireless can help your organization take advantage of the wireless infrastructure, highlight the module's out-of-the box functionality, and answer any questions you might have about this innovative new technology.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Mobile Applications

Industry Focus: General

CAS1217: eForms and Document Capture using Cardiff's Modules for Livelink

Presenter(s):
Mark Seamans, Cardiff Software

In an effort to reduce the large amounts of paper generated within organizations, many processes are being moved from their traditional paper media to digital media. Cardiff's Chief Technology Officer, Mark Seamans, will present overviews of Two Cardiff Modules for Livelink that significantly ease the burden of these conversions and simplify corresponding digital processes as your organization moves forward. The PDF Forms Professional Module and Cardiff's Document Capture Module for Livelink include solutions for scanning and faxing documents into Livelink, extracting data from paper forms and creating intelligent PDF forms for use within Livelink and Livelink Workflows. The discussion will address database integrations, image archiving options and dynamic digital forms for Livelink.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

PRO1219: Open Text Packaged Service Offerings and Packaged Components

Presenter(s):
Beau Radloff, Open Text Corporation
Christian Jaekl, Open Text Corporation

Open Text has introduced the new Field Services program to provide the methodology, tools, techniques, and implementation accelerators that will enable successful enterprise-level business solutions based on Open Text technology. Meet with Field Services representatives to learn about their latest packaged service, utility, and field support offerings.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager

Application Focus: Collaborative Applications

Industry Focus: Other

CAS1220: Livelink as an Intranet Hosting Environment

Presenter(s):
Kelley Cosper, Sprint

Find out how a leading telecommunications company like Sprint manages an ever expanding Livelink hosted intranet. This session will detail Sprint’s specific business challenges and how Livelink is addressing these issues. Other topics of interest include Hardware, Load Balancing, Redundancy, and Storage Area Networks.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications, General

TEC1221: What's New in LAPI?

Presenter(s):
Jim McKenna, Open Text Corporation
Ann Minton, Open Text Corporation

Open Text developers will share the new features included in LAPI for Livelink 9.1, and answer any questions you may have regarding use of the Software Development Kit (SDK).

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

ASK1223: myLivelink/Livelink Unite

Presenter(s):
Chris Morley, Open Text Corporation
Ben Beaber, Open Text Corporation

Livelink Unite, the exciting new module for Livelink, filters Livelink content for relevant use, federates Livelink servers through a single interface, and funnels Livelink access and information into third-party portal frameworks via a portal bridge. Attend this session to find out more detailed information about how this module can help you streamline your access to information and improve personal productivity.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Executive, Manager, Administrator, Developer

Application Focus: Knowledge Management, Collaborative Applications

ASK1224: MeetingZone

Presenter(s):
Fred Song, Open Text Corporation
Jermaine Trice, Open Text Corporation
Ed Kriege, Open Text Corporation

Meet the team responsible for Livelink's latest innovation—a real-time meeting server that is tightly integrated with Livelink's collaborative functionality. Livelink MeetingZone is a real-time collaboration tool that integrates seamlessly with Livelink and enables you to coordinate effective meetings with participants, regardless of location.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Collaborative Applications, Real-time Collaboration

Industry Focus: General

PRO1225: A Change of “View” with XML Skins and ePublisher

Presenter(s):
Dean Lenzotti, Open Text Corporation
Greg Mullins, Open Text Corporation

Once a Livelink workspace has been customized, you may want to go a step further and control the way in which users view selected documents. Learn how a killer combination of XML Skins and ePublisher can allow you to alter the look and feel of the Livelink user interface, as well as the rendition into HTML of viewed documents.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Content Management

Industry Focus: General

CAS1227: What Happened to All the Paper?

Presenter(s):
Stuart Dalgleish, Assessment Business Unit - The City of Calgary
Martin Wong, Assessment Business Unit - The City of Calgary

Find out how the City of Calgary moved three municipal government operations: Assessment, Tax, and the Assessment Review Board, from a paper-based system to an online environment, enabling users to share documents, adapt to a corporate-wide records management program, and adhere to stringent information access and privacy regulations. Focus will be on business and customer service enhancements, early returns on investment, performance improvements, and future plans at the City of Calgary.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: Executive, Manager

Application Focus: Document Management, Content Management, Records Management, Knowledge Management, Collaborative Applications

Industry Focus: Government

TEC1228: Livelink Directory Services

Presenter(s):
Rosalind Lee, Open Text Corporation

Do you want to know how to keep Livelink users and groups synchronized with your central directory of users and groups maintained in LDAP or the Microsoft Active Directory? This presention will provide an overview of the Livelink Directory Services module, as well as new feature highlights for current and upcoming releases of Livelink.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications, General

Industry Focus: General

ASK1230: Livelink Workflow and Livelink Forms

Presenter(s):
Dwayne Cornelius, Open Text Corporation

Livelink's Workflow and Forms components enable you to create collaborative business processes that require structured data. Don't miss this opportunity to ask the technical experts questions about Livelink Workflow, Livelink Forms, including the Livelink WebForms and Livelink PDF Forms modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Collaborative Applications

Industry Focus: General

TEC1232: XML and Content Management with Livelink

Presenter(s):
Lee Kennedy, Open Text Corporation

A practical tutorial on Content Management, this session will demonstrate how to use Livelink with XML for approval, search, presentation and publishing processes.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Content Management

Industry Focus: General

CAS1233: Integrating iRIMS and Livelink—A Look at the Challenges and Rewards

Presenter(s):
Carolyn Gilley, Enron NetWorks

As one of the first truly integrated products for Document and Records Management, Open Text’s iRIMS delivers complete lifecycle management for all of your corporate records and information holdings. However, the integration of Livelink and iRIMS does not come without challenges. Join this session for a look at the difficulties encountered when bringing two very distinct applications together, the solutions to these problems, and the best practices recommended. There will also be a discussion on the Enterprise Model that was developed for current and future instances of Livelink.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: General

Application Focus: Content Management, Records Management

Industry Focus: Energy & Utilities

ASK1235: Brokered Search—One-Stop Searching for the Enterprise

Presenter(s):
Doug Cohen, Open Text Corporation

The new Brokered Search feature in myLivelink allows users to search multiple information sources simultaneously using a single query. Come and meet the people behind the brokered search technology and get the answers to any questions you might have about this exciting technology.

Format: Ask The Expert

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: Developer

Application Focus: Knowledge Management

Industry Focus: General

PRO1238: Personal Knowledge Discovery with Livelink Spider and Prospector

Presenter(s):
Paul O'Hagan, Open Text Corporation
Raymond Tsui, Open Text Corporation

Web sites, news feeds, and newsgroups are all good sources of information, but the amount of information they contain can often be overwhelming. Learn how you can employ Personal Knowledge Discovery to sort through a wealth of information and find exactly what you’re looking for on a consistent basis.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

Industry Focus: General

TEC1243: Wireless SDK Presentation

Presenter(s):
Marcel Neuhäusler, Open Text Corporation

Discover how the Wireless SDK (Software Development Kit) can be used to write wireless enabled enterprise applications that meet your organization’s unique, evolving requirements.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications

Industry Focus: General

PAN1245: Developing a Comprehensive Knowledge Strategy

Presenter(s):
Anik Ganguly, Open Text Corporation
Hubert Saint-Onge, Clarica

As the knowledge economy continues to alter business dynamics, an increasing number of leaders have become convinced they can deliver value by leveraging the collective knowledge of their organization. In this session, we will discuss how to develop a systematic approach to knowledge value creation based on marketplace and organizational culture. We will address the considerations that must be taken when developing a business rationale and vision, as well as the key components of such a strategy.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Knowledge Management, Collaborative Applications

Industry Focus: General

DEM1246: Livelink MeetingZone Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation
Douglas Varley, Open Text Corporation

Livelink's collaborative functionality has been extended to support dynamic collaboration. Livelink MeetingZone, a real-time collaboration tool that integrates seamlessly with Livelink, enables you to coordinate effective meetings with participants regardless of location. This demonstration will cover MeetingZone's fully integrated set of real-time meeting services, including collaborative text editing, application sharing, whiteboard, chat and instant messaging. We'll show you how easy it is to create agenda items, tasks, notes and share URLs with other meeting attendees, and then transfer this information to a knowledge repository for storage and later use.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

CAS1247: The Canadian Federal Government—Creating a Standard for Document and Records Management

Presenter(s):
Jeff Lamirande, CGI Inc.

The Canadian Federal Government has implemented a shared systems initiative called the Records, Document, Information Management System (RDIMS) which brings together a diverse number of departments to create a standard for the management of unstructured information and records. Hear how Open Text and CGI have helped establish testing and certification processes to bring different document and records management technologies into one system.

Format: Case Study Presentation

Product Focus: iRIMS

Participant Focus: Executive

Application Focus: Document Management, Records Management

Industry Focus: Government

ROU1251: BRS Future Direction Round Table I

Presenter(s):
Christine Sheridan, Open Text Corporation
Dave Schubmehl, Open Text Corporation
Andrew Chillrud, Open Text Corporation

If you are curious about the results of the 2001 Product Planning Survey, this session will provide you with the opportunity to discuss the future of the BRS/Search product with some key people on the BRS/Search team.

Format: Round Table Discussion

Product Focus: BRS/Search

Participant Focus: General

Application Focus: General

Industry Focus: General

ASK1256: Customizing BASIS Webtop

Presenter(s):
Sam Bilbrey, Open Text Corporation

An informal session where you can engage Open Text developers and product support specialists in a highly interactive and technical conversation focused on BASIS Webtop customization. The group size is limited to ensure a productive discussion so please pre-register for this session.

Format: Ask The Expert

Product Focus: BASIS/Techlib

Participant Focus: Developer

Application Focus: General

Industry Focus: General

ASK1257: BASIS HVU

Presenter(s):
Al Fish, Open Text Corporation

An informal session where you can engage Open Text developers and product support specialists in a highly interactive and technical conversation focused on the BASIS High Volume Update utility. The group size is limited to ensure a productive discussion so please pre-register for this session.

Format: Ask The Expert

Product Focus: BASIS/Techlib

Participant Focus: Developer

Application Focus: General

Industry Focus: General

ASK1259: BASIS System Administration

Presenter(s):
Al Fish, Open Text Corporation

An informal session where you can engage Open Text developers and product support specialists in a highly interactive and technical conversation focused on best practices in system administration. The group size is limited to ensure a productive discussion so please pre-register for this session.

Format: Ask The Expert

Product Focus: BASIS/Techlib

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

PAN1260: Advanced Search Technology—What's Under the Skin?

Presenter(s):
Anupam Srivastava, Open Text Corporation
Dave Schubmehl, Open Text Corporation
Paul O'Hagan, Open Text Corporation

Open Text's legacy is in Search technology, and through acquisitions, we continue to expand our expertise in search and related information retrieval tools. This panel will examine the best and most appropriate searching capabilities for specific applications, and how these solutions can evolve within the organization--painlessly taking you from full-text searching to collaborative functionality. We will also cover the many ways in which technology can be used to improve access to information, including: categorization, natural language, navigation, meta-search, full text and relational full text retrieval. Discover the possibilities for enhancing access to your knowledge assets by deploying the right search tool for both your content and communities.

Format: Panel Discussion

Product Focus: Livelink, BASIS/Techlib, iRIMS, BRS/Search

Participant Focus: General

Industry Focus: General

PRO1261: Open Image Product Update

Presenter(s):
Rick Kolloff, Open Text Corporation
Kevin Brighton, Open Text Corporation

This is your opportunity to understand the ways in which Open Image compliments the Open Text product family. The session also will review the product development, marketing and sales activities for the last year and highlight the product strategy and roadmap for the coming year.

Format: Product Presentation

Product Focus: Open Image

Participant Focus: General

Industry Focus: Financial

CAS1262: Pairing Ascent Capture and Livelink at Campbell Ewald

Presenter(s):
Dee Dee Prince, Universal Solutions

This presentation will showcase the Ascent Capture/Livelink solution deployed at Campbell Ewald and how Universal Solutions Inc. and Kofax Imaging products work together to address real business challenges.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

TEC1263: It's Not Just About Menus—BASIS Proc SIG

Presenter(s):
Maureen Forgrave, Open Text Corporation
Lori Hunter, Caliber Associates

Did you know that BASIS command procedures can be used for data manipulation, batch procedures, current awareness or selective dissemination of information, report writing, creating XML output, and more? This session will focus on customer presentations and a discussion around the interesting and effective ways to apply BASIS command procedures.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: User, Administrator, Developer

Application Focus: General

Industry Focus: General

TEC1264: Designing a BASIS Application to Manage High Transaction Volumes

Presenter(s):
Dorel Berger, Open Text Corporation

How do you configure a BASIS application to support thousands of concurrent Web users? Attend this session and find out how. By choosing the right configuration and optimizing efficiencies, Open Text Professional Services (Paris) designed an application that is expected to grow without limit. A leading European bank demanded a scalable system, with fast response time under a heavy transaction load, with good recovery in case of hardware or software failure, and with tools to predict the configuration reaction. Learn from the bank’s experiences and gain insight into the design of a highly scalable BASIS Intranet solution.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Developer

Application Focus: General

Industry Focus: Financial

TEC1265: Managing and Storing XML Content in BASIS

Presenter(s):
Noah Fike, Open Text Corporation

Do you need to manage XML data formats in your BASIS database? Do you want to build new applications to accommodate new data sources in XML. Join us to learn about the many alternatives for handling XML content in BASIS applications. Participants in the recent Beta Program using XML in BASIS and the new DMDTD module will share their experiences. Repeat of Thursday's session.

Format: Technical Presentation

Product Focus: BASIS/Techlib

Participant Focus: Developer

Application Focus: General

Industry Focus: General

PRO1266: BASIS Webtop Modules (TM & OPAC)

Presenter(s):
Carol Knoblauch, Open Text Corporation

We'll introduce you to two new BASIS Webtop modules—BASIS Webtop Thesaurus Manager(TM)and BASIS Webtop OPAC. Webtop TM is a new interface for managing thesaurus terms and relations. Webtop OPAC is the second generation Web-OPAC for Techlib. Detailed demonstrations will be given for both products.

Format: Product Presentation

Product Focus: BASIS/Techlib

Participant Focus: Manager, User

Application Focus: General

Industry Focus: General

DEM1269: Livelink for Knowledge Management Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation

Livelink delivers the most powerful Knowledge Management software in the world. As a Web-based KM application, Livelink unites isolated islands of information across the enterprise. Witness the new KM features that have been added to Livelink 9.1 in an exciting live product demonstration. We'll cover the Polling Object, Task Lists, Workflow enhancements, and much more!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

DEM1270: Livelink Wireless Demonstration

Presenter(s):
Simon Harvey, Open Text Corporation
Douglas Varley, Open Text Corporation
Claudia Massing, Open Text Corporation

Don't miss this chance to see the latest development in mobile collaboration—Livelink Wireless! Whether you need to e-mail a large document directly from your server, access critical files on the road—even if you simply forgot to synchronize your wireless device—Livelink Wireless can help you become more responsive. In this demo, we'll show you how Livelink Wireless provides access to Livelink features, including document management, content searching, group scheduling, tasks and assignments, and discussions.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Mobile Applications

Industry Focus: General

DEM1271: Livelink MeetingZone Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation
Douglas Varley, Open Text Corporation

Livelink's collaborative functionality has been extended to support dynamic collaboration. Livelink MeetingZone, a real-time collaboration tool that integrates seamlessly with Livelink, enables you to coordinate effective meetings with participants regardless of location. This demonstration will cover MeetingZone's fully integrated set of real-time meeting services, including collaborative text editing, application sharing, whiteboard, chat and instant messaging. We'll show you how easy it is to create agenda items, tasks, notes and share URLs with other meeting attendees, and then transfer this information to a knowledge repository for storage and later use.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

DEM1272: Livelink for Knowledge Management Demonstration

Presenter(s):
Neil Wilson, Open Text Corporation

Livelink delivers the most powerful Knowledge Management software in the world. As a Web-based KM application, Livelink unites isolated islands of information across the enterprise. Witness the new KM features that have been added to our latest release of Livelink in an exciting live product demonstration. We'll cover the Polling Object, Task Lists, Workflow enhancements, and much more!

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

DEM1273: Livelink Wireless Demonstration

Presenter(s):
Simon Harvey, Open Text Corporation
Douglas Varley, Open Text Corporation
Claudia Massing, Open Text Corporation

Don't miss this chance to see the latest development in mobile collaboration—Livelink Wireless! Whether you need to e-mail a large document directly from your server, access critical files on the road—even if you simply forgot to synchronize your wireless device—Livelink Wireless can help you become more responsive. In this demo, we'll show you how Livelink Wireless provides access to Livelink features, including document management, content searching, group scheduling, tasks and assignments, and discussions.

Format: Demo Theatre Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Mobile Applications

Industry Focus: General

ASK1274: Livelink Performance

Presenter(s):
Philip Beckman, Open Text Corporation
Tom Lilly, Open Text Corporation

Discover how to make the most out of your Livelink experience by getting the answers to any questions you may have about the performance of your Livelink system.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Collaborative Applications

Industry Focus: General

CAS1278: Enterprise Workflows Part 1 - Creating and Implementing Workflows

Presenter(s):
David Rush, Edwards Air Force Base (TYBRIN Corporation)
Jennifer Schumacher, Edwards Air Force Base (TYBRIN Corporation)

This session will provide you with valuable information on analyzing and automating business processes using Livelink workflows, and applying task naming conventions, functional group identification and deployment strategies. Edwards Air Force Base uses over 100 workflows enterprise-wide and will share their lessons learned when trying to promote user acceptance of the Livelink workflow tool.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Collaborative Applications

Industry Focus: Government, General

ASK1284: Livelink Search

Presenter(s):
Paul O'Hagan, Open Text Corporation
David Templeton, Open Text Corporation
Mei Dent, Open Text Corporation

Using Search tools in Livelink is inherently complex. Talk to some of the most knowledgeable people from Open Text to find out how to use the tools to your best advantage in this informal and educational session.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Knowledge Management

Industry Focus: General

ASK1285: Records Management—Ask the Expert Session

Presenter(s):
Brian MacLeod, Open Text Corporation
James Lloyd, Conoco
Mary White-Dollmann, CRM, Conoco Inc.

This session will introduce the concept of Hold Management and how it is supported by Livelink Records Management. Learn all about the ability to suspend the destruction of records due to litigation/discovery processes or regulatory audit processes. Whether short term or long term, the selective application of

Format: Ask The Expert

Product Focus: iRIMS

Participant Focus: Administrator, Developer

Application Focus: Records Management

Industry Focus: Government, General

TEC1289: Advanced Security Case Study

Presenter(s):
David Kinchlea, Open Text Corporation
Paul McNabb, Argus Systems Group, Inc.

When establishing a Livelink system for a supply chain initiative or secure business-to-business collaboration, there are numerous issues surrounding the security of data and defense against attacks. b2bScene, a division of Open Text Corporation specializing in hosting B2B systems, will share their accomplishments and best practices on building a security infrastructure to address this concern. Argus Systems, a security technology partner of b2bScene, will provide insight into techniques for prevention of A&P.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

ASK1291: Livelink Server Administration

Presenter(s):
Philip Beckman, Open Text Corporation
Brian Whitlock, Open Text Corporation

Meet with Livelink developers to discuss the technical details involved in effectively administering and managing a Livelink system.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Collaborative Applications, General

Industry Focus: General

PAR1292: Face-to-Face, PVA's Livelink Video-Conferencing Integration

Presenter(s):
Frank Chafee, PVA, Inc.

PVA has integrated Livelink with AVAYA's iCosm video-conferencing product to deliver an add-on module that allows Livelink users to either schedule or initiate on-demand audio and video conference calls. Attend this session to learn how this exciting module makes use of whiteboarding and other standard video conferencing capabilities.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Collaborative Applications, Real-time Collaboration

Industry Focus: General

PRO1297: Integrating Livelink with SAP

Presenter(s):
Bill Morton, Open Text Corporation

Livelink provides many options for integrating your enterprise data and processes. Attend this session to find out about Open Text's strategy for integrating Livelink with SAP, and catch a preview of some of the product offerings in this area.

Format: Product Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Collaborative Applications, General

Industry Focus: General

CAS1299: Livelink in Times of Change

Presenter(s):
Judith Niederberger, Winterthur Life & Pensions

After successfully deploying Livelink as the intranet for their Business Unit in 1999, Winterthur Life & Pensions has since needed to give their intranet a new look and extend the reach of their document management system to adapt to such changes as a Company reorganization, new design guidelines, acquisitions, and employee feedback. Attend this session to find out how Livelink is providing Winterthur with effective change management.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, Administrator

Application Focus: Document Management

Industry Focus: Insurance

CAS1300: How to Launch a Successful Knowledge Initiative

Presenter(s):
Clint Moore, Asera, Inc.

This compelling session will introduce a methodology for launching a successful KM initiative, share lessons learned, and explain how to achieve increased return on investment. This is a session you won’t want to miss.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User

Application Focus: Knowledge Management

Industry Focus: General

TEC1301: DoD 5015.2-STD, the Design Criteria Standard for Records Management Software Applications

Presenter(s):
Stephen Matsuura, The Joint Interoperability Test Command

This session focuses on the 5015.2 standard, including its purpose, how it was developed, the participants involved in the project, initial findings, and its scope and limitations. You will also learn about the development of a new version of the Standard, the new areas it covers, and how certain requirements have changed, as well as the certification testing program that is an integral part of implementing DoD 5015.2-STD.

Format: Technical Presentation

Product Focus: iRIMS

Participant Focus: Executive, Manager, Administrator, General

Application Focus: Records Management

Industry Focus: Government, General

CAS1304: UNHCR—A Case Study

Presenter(s):
Pam Jones, Open Text Corporation
Jim Mayer, UNHCR Geneva

Find out how Open Text provided UNHCR with an effective Document and Records Management solution, an integrated e-mail system, and desktop customizations. This session will detail the customer’s requirements, the implementation process, the challenges experienced, and the resulting benefits.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Records Management, Collaborative Applications

Industry Focus: Government, Not for Profit, General

TEC1307: Livelink MeetingZone Administration

Presenter(s):
Philip Beckman, Open Text Corporation
Fred Song, Open Text Corporation
Jermaine Trice, Open Text Corporation

This presentation will provide insight into the adminstration of Livelink MeetingZone, a real-time collaboration tool that integrates seamlessly with Livelink and enables you to coordinate effective meetings with participants, regardless of location.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Real-time Collaboration

Industry Focus: General

PAN1308: Livelink Pharma Solutions Panel—Part 1

Presenter(s):
Martin Sumner-Smith, Open Text Corporation

The mandate of Open Text’s Pharmaceutical Solutions Group (PhSG) is to deploy high-value pharmaceutical and life science specific implementations of Livelink across the entire enterprise. Current pharmaceutical customers are using Livelink to manage such processes as clinical trial data capture, quality assurance, manufacturing S.O.P.’s, target selection, product insert change management, and regulatory submission. In addition to being 21 CFR Part 11 capable, Livelink integrates with various scientific applications and databases. Participate in this panel discussion with customers from various pharmaceutical organizations to find out how they have effectively used Livelink to shorten development cycles, reduce costs, improve efficiencies and develop innovative approaches to business challenges.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, User

Application Focus: Document Management, Collaborative Applications

Industry Focus: Pharma, Biotech & Chemical

ASK1310: What's new in LAPI

Presenter(s):
Jim McKenna, Open Text Corporation
Ann Minton, Open Text Corporation

Open Text developers will share the new features included in LAPI for Livelink 9.1, and take any questions you may have regarding use of the SDK.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: General

Industry Focus: General

CAS1317: A Livelink Story from Shell

Presenter(s):
Tim Marshall, Open Text Corporation
Lou van Anholt, Shell Services International

Attend this presentation hosted by Shell to find out how the organization deployed Livelink to 80,000 users. Emphasis will be on the size of the deployment, roll-out timelines, departments involved, the challenges experienced, and how these challenges were addressed and overcome.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Collaborative Applications, General

Industry Focus: Energy & Utilities, General

CAS1322: Lockheed Martin Global Telecom (LMGT)—Promoting CM Practices with Livelink

Presenter(s):
Cliff Antion, Lockheed Martin Global Telecommunications
Terry Masterson, Lockheed Martin Global Telecommunications

In this interactive session, Lockheed Martin Global Telecom’s (LMGT) Configuration Management Team will share best practices and lessons learned as they discuss how to successfully maintain control in an evolving business environment. Topics for discussion will include developing a CM architecture, training curriculum development and deployment, and data protection schemas.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User

Application Focus: Document Management

Industry Focus: Manufacturing - High-Tech, General

CAS1323: Establishing Business Rules, User Groups, Permissions, and Training Across Organizations

Presenter(s):
Don Amidon, Edwards Air Force Base (TYBRIN Corporation)
Patti Reinhold, Edwards Air Force Base (TYBRIN Corporation)

This session will provide you with the knowledge to establish business rules, user types, group naming conventions and administrator settings/reports to assist you with enterprise implementations of Livelink. Discover how Edwards Air Force Base, home of the Air Force Flight Test Center, has deployed Livelink to over 1,000 users and the lessons learned in training users across several different organizations. This session will focus on basic knowledge manager and organizational manager outlines as well as training outlines developed for the use of Livelink Workflows and Projects.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Collaborative Applications

Industry Focus: Government, General

DEM1325: Introducing Query Server

Presenter(s):
Paul Gonthier, Open Text Corporation

Open Text Query Server is a powerful award-winning meta-search solution that unifies access to multiple Internet, extranet, and intranet information sources and automatically analyses documents for more understandable search results. Cross-repository searching includes Web sites, news feed systems, document management systems and much more. Learn how you can create customized meta-search portals for your organization to enable simultaneous retrieval of requested information.

Format: Demo Theatre Presentation

Product Focus: Livelink, UNITE/myLivelink, BASIS/Techlib, iRIMS, Bluebird ODOC, BRS/Search, Open Image

Participant Focus: General

Application Focus: Content Management, Knowledge Management

Industry Focus: General

ASK1330: All About LiveReports

Presenter(s):
Rhys Jones, Open Text Corporation

Find out what makes LiveReports tick. Meet with the developers responsible for the feature and get the answers to any questions you might have about this important reporting function.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

ROU1331: Livelink Clustering Round Table

Presenter(s):
Brian Whitlock, Open Text Corporation

Come share your expertise in administering a clustered Livelink installation with other customers and Open Text developers who are implementing cluster adminstration features.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

TEC1332: Java Livelink Lab One

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Jason McPeak, Open Text Corporation
Brian Whitlock, Open Text Corporation
Todd Grinnell, Open Text Corporation

This 2-hour session will enable up to 15 developers to acquire hands-on experience working with next generation Java-based Livelink technology. We will provide a PC with the necessary software installed so you can experience the Livelink Enterprise Framework for Java module development and try out the OScript to Java converter.

To benefit from this workshop, it is important that you have Java skills as well as knowledge of Livelink 9. Livelink 9 Builder skills may also be of assistance when working with your Livelink 9 OScript module, or one that we provide.

You must pre-register for the 2-hour Java Livelink labs by e-mailing affinity@opentext.com or by enrolling at LiveLinkUp Registration when you arrive at the Bellagio.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: General

Industry Focus: General

TEC1333: Java Livelink Lab One (continued)

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Jason McPeak, Open Text Corporation
Brian Whitlock, Open Text Corporation
Todd Grinnell, Open Text Corporation

This 2-hour session will enable up to 15 developers to acquire hands-on experience working with next generation Java-based Livelink technology. We will provide a PC with the necessary software installed so you can experience the Livelink Enterprise Framework for Java module development and try out the OScript to Java converter.

To benefit from this workshop, it is important that you have Java skills as well as knowledge of Livelink 9. Livelink 9 Builder skills may also be of assistance when working with your Livelink 9 OScript module, or one that we provide.

You must pre-register for the 2-hour Java Livelink labs by e-mailing affinity@opentext.com or by enrolling at LiveLinkUp Registration when you arrive at the Bellagio.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: General

Industry Focus: General

TEC1334: Java Livelink Lab Two

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Jason McPeak, Open Text Corporation
Brian Whitlock, Open Text Corporation
Todd Grinnell, Open Text Corporation

This 2-hour session will enable up to 15 developers to acquire hands-on experience working with next generation Java-based Livelink technology. We will provide a PC with the necessary software installed so you can experience the Livelink Enterprise Framework for Java module development and try out the OScript to Java converter.

To benefit from this workshop, it is important that you have Java skills as well as knowledge of Livelink 9. Livelink 9 Builder skills may also be of assistance when working with your Livelink 9 OScript module, or one that we provide.

You must pre-register for the 2-hour Java Livelink labs by e-mailing affinity@opentext.com or by enrolling at LiveLinkUp Registration when you arrive at the Bellagio.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: General

Industry Focus: General

TEC1335: Java Livelink Lab Two (continued)

Presenter(s):
Brian Fitzpatrick, Open Text Corporation
Jason McPeak, Open Text Corporation
Todd Grinnell, Open Text Corporation

This 2-hour session will enable up to 15 developers to acquire hands-on experience working with next generation Java-based Livelink technology. We will provide a PC with the necessary software installed so you can experience the Livelink Enterprise Framework for Java module development and try out the OScript to Java converter.

To benefit from this workshop, it is important that you have Java skills as well as knowledge of Livelink 9. Livelink 9 Builder skills may also be of assistance when working with your Livelink 9 OScript module, or one that we provide.

You must pre-register for the 2-hour Java Livelink labs by e-mailing affinity@opentext.com or by enrolling at LiveLinkUp Registration when you arrive at the Bellagio.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: General

Industry Focus: General

ASK1336: Enterprise Solutions Group

Presenter(s):
Deidre Fowler, Open Text Corporation
Golden Hwang, Open Text Corporation

Bring your questions about scaling Livelink, cluster architectures, optimizing and troubleshooting performance, and implementing secure extranets. Consultants in the enterprise solutions groups will be on hand to answer your questions and to share their experiences in helping other enterprise customers. Be sure to join us.

Format: Ask The Expert

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

ASK1337: Enterprise Solutions Group

Presenter(s):
Deidre Fowler, Open Text Corporation
Golden Hwang, Open Text Corporation

Bring your questions about scaling Livelink, cluster architectures, optimizing and troubleshooting performance, and implementing secure extranets. Consultants in the enterprise solutions groups will be on hand to answer your questions and to share their experiences in helping other enterprise customers. Be sure to join us.

Format: Ask The Expert

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: Administrator

Application Focus: General

Industry Focus: General

CAS1339: Livelink for Content Management and e-Commerce

Presenter(s):
Anton Huenermann, Open Text Corporation

Find out how ISO deployed Livelink to manage the content on its corporate Web site. This breakout session will examine the technical details surrounding ISO’s use of Livelink.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: User, Administrator, Developer, General

Application Focus: Document Management, Content Management, Collaborative Applications

Industry Focus: Not for Profit, General

CAS1341: AXA GITO—A Full XML Application

Presenter(s):
Dorel Berger, Open Text Corporation

Moving from an XML static intranet application to Livelink requires the careful design of Livelink screens to ensure user acceptance. Find out how such a move at AXA GITO impacted the overall performance of the organization’s system.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Document Management, Content Management, Knowledge Management

Industry Focus: Financial

ASK1342: WebDAV

Presenter(s):
Matt Timmermans, Open Text Corporation

Ask the developers of the webDAV gateway questions on the implementation, technology and architecture of the Livelink WebDAV implementation.

Format: Ask The Expert

Participant Focus: Developer

Application Focus: Document Management

Industry Focus: General

PRO1344: A Structured Approach to Project Management

Presenter(s):
Pratibha Hay, Open Text Corporation

Open Text Professional Services is committed to managing all aspects of technology deployment. This session will focus on Open Text’s project management framework, benefits reaped by our customers, including improved time-to-market and increased return on investment, a discussion of leading practices and key success factors for successful implementation of technology projects. We will highlight success factors like Executive Sponsorship, Scope Management, Risk Management, Stakeholder Analysis, Customer Expectation Management and more! You will also have the opportunity to participate in a discussion about Open Text’s eMethod Project Management framework, which is followed by all Open Text Professional Services consultants when delivering services to our customers.

Format: Product Presentation

Product Focus: Livelink, UNITE/myLivelink, iRIMS

Participant Focus: Executive, Manager, User, General

Application Focus: Document Management, Content Management, Records Management, Knowledge Management, Collaborative Applications, Mobile Applications, General, Real-time Collaboration

Industry Focus: General

CAS1345: Addressing Scalability and Security Issues at NAVSEA

Presenter(s):
Patrick Connor, Naval Sea Systems Command
Russ Newton, RGS Associates

Over the last year, NAVSEA has increased its number of Livelink users fivefold to more than 10,000 users, with over 500,000 documents. This presentation will explore the scalability and security challenges associated with meeting and maintaining such explosive growth while working within the stringent DoD security environment. NAVSEA will discuss such technical and cultural challenges as hardware and software in a cluster environment, user and group creation and management, customer support, backup and recovery, backfile conversion, and day forward imaging.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications

Industry Focus: Government, General

CAS1346: Extending your Enterprise with Livelink

Presenter(s):
Jeff Nesbitt, Mitra Imaging Inc.

This presentation will detail how Open Text has extended Livelink to enhance communication and collaboration with our partners. Session highlights will include the value proposition of a Livelink extranet, the specific Livelink features that add value to the extranet environment, and the opportunities that arose from this initiative.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User

Application Focus: Collaborative Applications, General

Industry Focus: Manufacturing - High-Tech, General

CAS1347: Integrating Records Management and Electronic Document Management

Presenter(s):
James Lloyd, Conoco
Mary White-Dollmann, CRM, Conoco Inc.

This presentation will describe Conoco’s experience bringing records management functionality to Livelink through both the Livelink/iRIMS Integration Module and the new Livelink Records Management Module. Topics of interest include the difference between Document Management and Records Management, functional requirements and implementation challenges, and the relationship between the applications, organizational processes and end-users. In addition, the impact of integration on classification, user roles, and document/record lifecycle management will be addressed. After attending this session you will be able to apply Conoco’s lessons learned when bringing records management functionality to your organization’s electronic documents and have a better understanding of how Document Management and Records Management relate to one another in a working environment.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Records Management

Industry Focus: Energy & Utilities, General

CAS1348: Migrating Legacy Digital and Paper-Based Systems into Livelink

Presenter(s):
Kim Stadsvold, Burke Consortium
Greg Nelson, Burke Consortium, Inc

Many organizations have numerous legacy systems and tons of paper, making information hard to find. Enterprise-wide implementations of Livelink often need to incorporate existing legacy systems and digitize paper files to integrate information, capture knowledge, and provide a collaborative environment for employees, clients, and business partners—regardless of geographical location. This session focuses on successful migrations of legacy applications and hardcopy files into Livelink. We will discuss a proven methodology, review migration and conversion processes, and share lessons learned in successfully migrating legacy systems and converting thousands of hardcopy files into a knowledge-centric Livelink solution.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, General

Application Focus: Document Management

Industry Focus: General

CAS1349: Organon Teknika—Migrating Documents to Livelink 9.0

Presenter(s):
Ted Walsh, Organon Teknika

Migrating documents from one document management system to another can be a challenging endeavor. Find out how Organon Teknika was able to eliminate many of the technical barriers experienced during the document migration process with the use of several tools provided by Open Text, including Livelink 9, DocImport, Acrobat, and Capture 3.0. This presentation will detail how these tools enable Organon Teknika to bulk load documents into Livelink from other sources and include categories, indexing, full text search, and security as part of the end result. You will also learn how the customer deployed the Cardiff Teleforms package as their corporate scanning solution.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User, Administrator

Application Focus: Document Management, Collaborative Applications

Industry Focus: Pharma, Biotech & Chemical, General

CAS1350: UNHCR Records Management Case Study

Presenter(s):
Ineke Deserno, UNHCR

This presentation will describe the United Nations High Commissioner for Refugees’ (UNHCR) experience implementing both a Livelink and iRIMS solution. Session highlights will include the integration of a classification scheme, records scheduling challenges, preservation issues, user acceptance, collaborative work between the Records Department and Technology Department, and other EDMS and ERMS implementation issues.

Format: Case Study Presentation

Product Focus: Livelink, iRIMS

Participant Focus: Executive, Manager, Administrator

Application Focus: Records Management, Collaborative Applications

Industry Focus: Government, General

TEC1351: Livelink Enabled Web (LEW) – A Custom Livelink Module

Presenter(s):
John Buckley, Shell Oil

If your company intranet has established standard guidelines for the "look and feel" of the intranet Web pages, you can create Web pages that leverage Livelink functionality to present content stored in Livelink, yet seamlessly integrate with the rest of your site. This breakout session will demonstrate how the Livelink Enabled Web (LEW) Module allows HTML developers to present Livelink functionality in a standard HTML Web page using a simple "Form" tag and passing parameters via the HTTP "Post" method.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Collaborative Applications, General

Industry Focus: Energy & Utilities, General

ASK1352: Index Backup and Recovery

Presenter(s):
David Templeton, Open Text Corporation

Meet with the lead developer of the Index Backup and Recovery function to learn all about the technology behind this important function.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

Industry Focus: General

ASK1353: Behind the Scenes of Livelink’s Advanced Search Features

Presenter(s):
Mei Dent, Open Text Corporation

Attend this session to learn how the advanced search features (NLQ, Find Similar, Summarize) are implemented and how they can be customized to better meet your needs.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Knowledge Management, General

Industry Focus: General

ASK1354: Customizable XML Thesaurus

Presenter(s):
Raymond Tsui, Open Text Corporation

Find out how the Customizable XML Thesaurus was implemented and how it can be used for more than just basic word relationships.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Knowledge Management, General

Industry Focus: General

ASK1355: Configuring Livelink Search in a Cluster Environment

Presenter(s):
David Templeton, Open Text Corporation
Mei Dent, Open Text Corporation

Talk to the search engine experts regarding how to best configure your index sizes, indexing processes, recommended number of search managers, and the number of search threads required to best utilize your hardware.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

Industry Focus: General

TEC1356: Optimizing Livelink Index and Search Engine Configuration

Presenter(s):
Mei Dent, Open Text Corporation

Discover useful tips and tricks to optimize your indexing and searching configuration.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Document Management, General

Industry Focus: General

TEC1357: Advanced Livelink Search Administration

Presenter(s):
David Templeton, Open Text Corporation

Find out what's new in Livelink 9.1, including full-text index backup, recovery and total resync, and dataflow objects management.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

Industry Focus: General

TEC1358: Configuring Brokered Search for Your Organization

Presenter(s):
Andrew Van Mil, Open Text Corporation
John Schermann, Open Text Corporation

Discover the many useful tips and tricks that will assist you when configuring Brokered Search in your corporate environment.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Knowledge Management, General

Industry Focus: General

TEC1359: Advances in Multi-lingual Support in Livelink 9.1

Presenter(s):
Raymond Tsui, Open Text Corporation

Learn how Livelink 9.1 can help you support multiple languages with UTF-8 dataflow and indexing, a single index and single customizable thesaurus for all languages.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: User, Administrator, Developer

Application Focus: Knowledge Management, General

Industry Focus: General

TEC1360: Livelink Classifications

Presenter(s):
Paul O'Hagan, Open Text Corporation
Brian MacLeod, Open Text Corporation
Mei Dent, Open Text Corporation

Be sure to attend this session to learn why and how Intelligent Classification was implemented, and what the future holds for this Livelink function.

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: User, Administrator, Developer

Application Focus: Records Management, Knowledge Management, Collaborative Applications, General

Industry Focus: General

TEC1361: Information Retrieval Related XML Features

Presenter(s):
Paul O'Hagan, Open Text Corporation

Find out how you can leverage XML to enhance your search efforts in Livelink. This is the perfect opportunity to meet with an Open Text Product Manager to discuss what more you want from XML and Search!

Format: Technical Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, Developer

Application Focus: Document Management, Knowledge Management, Collaborative Applications, General

Industry Focus: General

ASK1362: Livelink XML Activator - Ask the Expert Session

Presenter(s):
Raymond Tsui, Open Text Corporation

Meet the developers who created the XML Adapter for Data Sources. Ask about your applications for this technology in indexing external data sources and/or capturing filtered Livelink content and metadata for consumption by external applications.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: Content Management, Knowledge Management, General

Industry Focus: General

ASK1363: Behind the Scenes of Livelink's Advanced Search Features

Presenter(s):
Mei Dent, Open Text Corporation

Attend this session to learn how the advanced search features (NLQ, Find Similar, Summarize) are implemented and how they can be customized to better meet your needs.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Developer

Application Focus: Knowledge Management, General

Industry Focus: General

ASK1364: Index Backup and Recovery

Presenter(s):
David Templeton, Open Text Corporation

Meet with the lead developer of the Index Backup and Recovery function to learn all about the technology behind this important function.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator

Application Focus: Knowledge Management, General

Industry Focus: General

CAS1369: iRIMS in the Insurance Sector—An Enterprise Solution

Presenter(s):
Susan Whitmire, UnumProvident Corporation

This session will address the implementation of iRIMS as an enterprise solution for Records and Information Management at several merged companies spread across the eastern U.S. The primary focus will be on the use of iRIMS in the insurance environment, with particular emphasis on corporate retention policy and the management of information in a multi-site corporation. UnumProvident, the world leader in protecting income and lifestyles, will discuss how it uses iRIMS in the merged environment and how it plans to use the product in the future.

Format: Case Study Presentation

Product Focus: iRIMS

Participant Focus: Manager, Administrator

Application Focus: Records Management

Industry Focus: Insurance, General

CAS1370: Marriott’s Document Imaging Solution

Presenter(s):
Marc Levy, Marriott Hotels

Marriott International, Inc. is a leading worldwide hospitality company with nearly 2,400 operating units in the United States and 59 other countries and territories. With approximately 154,000 employees, Marriott International reported system-wide sales of $19.8 billion. Marriott found itself faced with the challenge of how to move from their current paper-based process to more efficient electronic-based processes. The Imaging Solution offered by Bluebird Systems helped Marriott to make this change. Learn how Marriott implemented the Imaging Solution, how they currently use it, and future plans.

Format: Case Study Presentation

Product Focus: Bluebird ODOC

Participant Focus: General

Application Focus: Document Management, Collaborative Applications

Industry Focus: Other

PRO1371: Receipt Imaging for PeopleSoft Travel & Expense

Presenter(s):
John Pfannenstiel, Bluebird Systems

Controlling travel expenses is a big challenge without the added frustrations of dealing with countless paper receipts. The mailing, review, approval, filing, searching and re-filing all adds up to valuable time lost. Bluebird Systems offers a valuable solution: Expense Receipt Imaging. Eliminate paper processing by capturing receipts as they come in. Learn how Bluebird Systems can bring this benefit to your organization.

Format: Product Presentation

Product Focus: Bluebird ODOC

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

PRO1372: Document Imaging Solutions for PeopleSoft Accounts Payable

Presenter(s):
John Pfannenstiel, Bluebird Systems

Bluebird's Imaging Solutions for Accounts Payable maximizes the use of companies utilizing PeopleSoft financial modules. As a PeopleSoft certified Software Alliance partner, Bluebird offers a unique integration for PeopleSoft users. Expedite voucher processing, improve customer service, and have the most current AP information available to approved users. Learn how Bluebird’s Document Imaging Solutions can benefit your company and allow you to move from paper-based to electronic-based processes.

Format: Product Presentation

Product Focus: Bluebird ODOC

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

PRO1373: Document Imaging Solutions for Human Resources

Presenter(s):
John Pfannenstiel, Bluebird Systems

Human Resources is a department filled with required paper – resumes, hiring papers, medical information, payroll and other documents related to an employee file. Bluebird System offers Imaging Solutions designed to move these paper-intensive processes to electronic-based processes. Learn how this solution can benefit your company by offering increased document control and security, as well as eliminating lost or misfiled documents.

Format: Product Presentation

Product Focus: Bluebird ODOC

Participant Focus: General

Application Focus: Document Management

Industry Focus: General

ASK1374: Livelink Explorer and Livelink Offline

Presenter(s):
Keith Rhodes, Open Text Corporation

Meet with the developers of Livelink Explorer v4 and Livelink Offline v2 to ask them questions regarding the implementation, scalabililty and customization of the modules.

Format: Ask The Expert

Product Focus: Livelink

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: Other

CAS1375: Delivering Measurable Business Benefit through Project-centric Collaborative Commerce

Presenter(s):
Philip Brown, Causeway Technologies, Inc.

Causeway Technologies is a leading provider of collaborative commerce and e-business software and services to the construction sector and has extensive experience in the design, development and delivery of collaborative solutions and services to large-scale construction project communities. This presentation will focus on managing the multiple relationships that exist between partners, suppliers, customers etc. on multi billion dollar construction and engineering projects and will highlight the benefits that have been realized from adopting a collaborative approach to information sharing and the effective management of project processes.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management, Collaborative Applications, General

Industry Focus: Construction

CAS1376: Applying Process Automation to Collaborative Commerce

Presenter(s):
David Forbes, Formark Consulting Ltd

This session will focus on using Livelink Process Automation tools in both an intranet and extranet environment to support collaborative business processes. Using an e-form submitted from an external Web site, attendees will observe the creation of Project workspaces, and how they are shared between external and internal users. Dynamic content is extracted from the e-form, and applied to create valuable project documents. Discover how Formark technology enables organizations to leverage their corporate knowledge and “best practices” to facilitate collaboration between companies.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, Developer

Application Focus: Collaborative Applications

Industry Focus: General

ASK1377: Performance Tuning BASIS Applications

Presenter(s):
Chris Clinton, Open Text Corporation
Dorel Berger, Open Text Corporation

Meet with Open Text developers and product support specialists to discuss techniques for designing high performance databases and improving the performance of your BASIS application. Be sure to pre-register for this session as the group size is limited to ensure a productive discussion.

Format: Ask The Expert

Product Focus: BASIS/Techlib

Participant Focus: Administrator, Developer

Application Focus: General

Industry Focus: General

CAS1379: eManual—Radically Improving the Loan Application Process at Zurich Kantonal Bank

Presenter(s):
Ron Hyams, Open Connect AG

eManual is a Livelink-based online manual that provides Swiss Bank loan officers with instant, easy access to relevant data. Attend this session to learn how eManual allows employees at Zurich Kantonal Bank (ZKB), the only Swiss bank with triple AAA, to draw up their own reference material, including personal notes, to ensure that loan applications are processed both efficiently and accurately. Livelink significantly reduces the amount of work involved in updating, printing and disseminating the voluminous manual, consisting of 140 documents, 1,800 pages, and 5 standing files, as well as its amendments and accompanying instructions.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, User

Application Focus: Document Management, Knowledge Management

Industry Focus: Financial

CAS1381: Knowledge Sharing within the Food Manufacturing Industry

Presenter(s):
Walter van Ruijven, Commit Information Systems bv

This session will provide an overview of best practices based on Livelink implementations at major international food manufacturers. The solution deployed at Commit Information Systems addresses Consulting & Training, Communication Services, and Support and Maintenance based upon Service Level Agreements. Hear about other organizations’ experiences, their lessons learned, and the benefits of sharing knowledge to realize significant business advantage.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

Industry Focus: Manufacturing - Other

CAS1383: Make it Your Own: Building the Digital Brand Experience

Presenter(s):
Robert Barlow-Busch, Quarry Integrated Communications
Glen Drummond, Quarry Integrated Communications

What’s the connection between your brand in the marketplace, and your brand inside the organization? How do digital contact points, such as Livelink-based interfaces interact with this brand? And how can you manage the design and development of digital interfaces in line with brand strategy? This talk will address these challenging connections, and will reveal some interesting models, methodologies, and resources Quarry is using to design the digital brand experience on behalf of its clients.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications

Industry Focus: General

CAS1384: Overcoming Integration Challenges at Siemens Financial Services

Presenter(s):
Philip Schneider, KPMG
Alexander Beyer, Siemens Financial Services GmbH

This presentation describes the organizational and technical challenges that led Siemens Financial Services (SFS) to deploy a Livelink-based solution. Learn how KPMG and SFS integrated Livelink with intelligent classification and information retrieval technology and what add-on modules resulted in system enhancements and changes to the graphical user interface. KPMG will also discuss the process integration and cultural issues that played a role in this knowledge management project.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Knowledge Management

Industry Focus: Financial, General

PAN1385: Human Dimensions of Online Collaboration

Presenter(s):
Clint Moore, Asera, Inc.
Deakin Wooten, William M. Mercer, Inc.
David Ancel, Interplay Learning Corporation
Dee Keyser, Open Text Corporation

When organizational decision-makers select tools for online collaboration, they aren't just dealing with a new software solution. The whole way in which people interact with each other to achieve results is affected. Getting staff to adapt and use online collaboration tools is a major challenge. Join us as panel members explore the transition from face-to-face collaboration to online collaboration. We'll discuss key distinctions between traditional and online collaboration, appoaches to change management, and lessons learned along the way.

Format: Panel Discussion

CAS1390: Global Livelink on a Budget

Presenter(s):
Peter Nevin, Sinclair Knight Merz

Bandwidth costs and the distributed nature of Sinclair Knight Merz, a multinational professional services organization, has made implementing a global Livelink solution challenging. For Sinclair Knight Merz, the key to success lies in the development of a partial replication solution that allows staff in various worldwide locations to participate in projects through a single portal with minimal impact on performance. Discover how the organization has eliminated the need for massive data storage at each of its sites while still enabling staff to access all project related information at each location through the portal. The customer will also explain how they are using Livelink to conduct enterprise-wide searches and provide customers with access to projects via a secure extranet.

Format: Case Study Presentation

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: General

Application Focus: Document Management, Collaborative Applications, General

Industry Focus: Construction

CAS1391: Using Livelink Categories and Attributes for High-Level Business Objects

Presenter(s):
Jeff Bartell, Covansys
Sean Barnum, Covansys

The release of Livelink 9.0 heralded the arrival of flexible and powerful categories and attributes to manage structured data. Attend this lively customer session to hear how Covansys is using cats and atts combined with standard Livelink folder structures, unstructured documents, forms, workflows and custom automations for increased usability to model and manage the information and knowledge of key strategic high-level business objects. In this presentation, Covansys will share the strategic significance of this approach, specific examples of how they are using the approach and the implementation methods and key success factors they have developed and identified.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Knowledge Management

Industry Focus: Consulting, General

PAN1392: Wireless in the Enterprise

Presenter(s):
Anik Ganguly, Open Text Corporation
Patrick Connor, Naval Sea Systems Command
Dylan Barrell, Open Text Corporation
Andrew MacLeod, Research in Motion

Panel participants will discuss the opportunities that lie in wireless applications for the enterprise, how this differs from the consumer market and what effect the recession will have on the uptake of wireless applications. Panel members will include representatives from wireless device makers, user organisations and Open Text.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications, Mobile Applications, Real-time Collaboration

Industry Focus: General

PAN1393: Real-Time Collaboration

Presenter(s):
Hubert Saint-Onge, Clarica
Bruce Pfannenstiel, PVA, Inc.
Kimi Rocha, Veridian
Alan Monier, Open Text Corporation

Real-time collaborative (RTC) applications consist of data-conferencing tools such as document sharing, whiteboarding, and videoconferencing. As organizations begin to take advantage of RTC tools, they have discovered the need to extend collaboration beyond actual "meetings". Tracking the peripheral documents, scheduling, action items, tasks, group notes and discussions are essential to the effective delivery of real-time collaboration. This panel will focus on LivelinkMeetingZone and other RTC modules that integrate with Livelink to provide organizations with a highly effective collaborative environment.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: Collaborative Applications, Real-time Collaboration

Industry Focus: General

PRO1394: Livelink and ODOC Integration Solution

Presenter(s):
Mary Owings, Bluebird Systems

Learn how Bluebird Systems' core product family of imaging solutions, ODOC, integrates with Livelink to merge its collaborative commerce solutions with SCM (Supply Chain Management) and CRM (Customer Relationship Management) applications. Discover how this exciting integration will enable you to extend your Livelink system with Bluebirds' imaging solution.

Format: Product Presentation

Product Focus: Livelink, Bluebird ODOC

Participant Focus: Manager, User

Application Focus: Document Management

Industry Focus: General

PRO1395: Using Livelink to Access Documentum Content

Presenter(s):
Jennifer Goldsmith, DMR Consulting
John Lacey, Vizdom Software Inc.

This session will focus on the features and functions of the Livelink Documentum Activator and outline the many business benefits that organizations in multiple industries, including pharmaceutical and financial services, are realizing with the Activator. This presentation will also provide insight into how organizations can leverage their existing investment in Documentum repositories while enabling their end users to capitalize on Livelink’s collaborative capabilities.

Format: Product Presentation

Participant Focus: General

Application Focus: Document Management

Industry Focus: Pharma, Biotech & Chemical, General

PAN1396: Collaboration, Knowledge Management and Values

Presenter(s):
Hubert Saint-Onge, Clarica
Brian Hall, Values Technology
Jan Walle, Values Technology

The key to increased learning and generative knowledge management, essential components of any company's intellectual capital, is the quality of human relationships within the organization. Quality relationships are what make teams and collaborative partnerships work. And all relationships are underpinned by values—values that we are now able to measure. Values not only enhance relationships when they become explicit, but they also leverage individual, team and organizational learning. This panel will discuss a new measurable values-based technology designed to develop virtual communities to promote collaboration and innovation.

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

ROU1397: Executive Round Table (Invitation Only)

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

ROU1398: Executive Round Table (Invitation Only)

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

ROU1399: Executive Round Table (Invitation Only)

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

ROU1400: Executive Round Table (Invitation Only)

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

ROU1401: Executive Round Table (Invitation Only)

This session is offered to guests who are attending the conference through the Enterprise Package program.

Format: Round Table Discussion

Product Focus: Livelink

Participant Focus: Executive

Application Focus: General

Industry Focus: General

CAS1402: e-Enabling Processes with Livelink Team Spaces and Hyperknowledge

Presenter(s):
Snehal Patel, Royal Dutch Shell

Attend this session to discover how Shell Chemical is using Livelink as part of a five-step process to replicate best practices across the enterprise. This insightful presentation will both discuss the process, including how Shell is using Livelink’s collaborative capabilities to create “Team Spaces” where groups of people can collaborate in a virtual forum and the methodology developed by Hyperknowledge to capture current processes, as well as illustrate the process via a case study.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Executive, Manager, General

Application Focus: Knowledge Management, General

Industry Focus: Energy & Utilities, General

PAN1403: Application Service Provider Models for Livelink

Presenter(s):
Timothy Campos, Portera Systems
Kirk Roberts, Open Text Corporation
Ron Reed, Fullscope
Steven Eng, Veridian

Find out why organizations are using Livelink as an ASP. A panel of Open Text Application Service Providers will explain how you can:

• Include your customers and partners outside the firewall by having an internal ASP area for them to rent
• Use the ASP model as an internal proof of concept while funding is being secured for an enterprise wide deployment
• Let Open Text experts help you with ideas on how to use Livelink in an ASP test bed, then purchase your seats more judiciously
• Embed Livelink into your current solution and join the ASP community by offering it to small and midsize companies

Format: Panel Discussion

Product Focus: Livelink

Participant Focus: Executive, Manager, Administrator

Application Focus: General

Industry Focus: General

PAR1414: Livelink for Portals

Presenter(s):
Patrick Houle, Burntsand, Inc.

Don’t miss the opportunity to see how Livelink is being used for portals. Patrick Houle, director of Burntsand’s (BRT) KM practice will profile BRT client solutions for three types of portals: a project automation portal for the transportation industry, a self-service portal for the financial services industry, and an extranet for an international professional sports organization.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: General

Application Focus: Collaborative Applications, General

Industry Focus: Financial, Manufacturing - Transportation, Consulting, General

CAS1415: Knowledge Management Beyond the Firewall

Presenter(s):
Stephanie Barnes, Hewlett-Packard (Canada) Ltd.

This session discusses Hewlett Packard Operations' (HPO) experience implementing a Knowledge Management strategy and piloting an external collaborative Web site as part of that strategy. Learn about HPO's KM strategy and goals, as well as the execution and lessons learned from the initial pilot and implementation phases. The final part of the presentation will look at some of the technology HP is currently using for Knowledge Management.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Knowledge Management

Industry Focus: Manufacturing - High-Tech, General

PAR1416: Integrating Engineering Content with Enterprise Collaboration

Presenter(s):
Jerry King, Bentley Systems, Incorporated

Bentley, developers of leading engineering IT solutions, is working together with Open Text and key users to unlock the potential of engineering content for the enterprise. Bentley is dedicated to improving the process of designing, building and operating permanent assets such as buildings, roadways, manufacturing facilities, and utility and telecommunications networks. Combining Bentley's engineering content management solutions for MicroStation and AutoCAD with Open Text's enterprise collaboration technology allows users to leverage their engineering content throughout the enterprise. Discover how Bentley and Open Text are helping organizations to manage engineering information, improve time-to-market, and reduce costs by integrating back office engineering applications and information workflow into the lifecycle of an asset.

Format: Partner Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Collaborative Applications

Industry Focus: Construction, Manufacturing - Transportation, Telecommunication, Energy & Utilities, Manufacturing - High-Tech, Consulting, Manufacturing - Other

CAS1417: Using Livelink to Solve Strategic Business Problems within a Distributed Company

Presenter(s):
Maria Smith, Open Text Corporation

A discussion of how Open Text successfully uses Livelink to disseminate corporate communications across a distributed company base and how we solve business issues that require the participation of staff across many disciplines.

Format: Case Study Presentation

Product Focus: Livelink, UNITE/myLivelink

Participant Focus: Manager, User, Administrator

Application Focus: Document Management, Content Management, Knowledge Management, Collaborative Applications

Industry Focus: General

CAS1418: webMethods: Extending the Enterprise with Livelink

Presenter(s):
Scott Herman, webMethods, Inc.

webMethods has successfully integrated Livelink into many facets of its information systems architecture. Livelink is used not only for internal collaboration across the company, but is a key component of webMethods' extranet infrastructure for customers and partners. Scott Herman, Director of Knowledge Management at webMethods, will explain how Livelink has evolved at webMethods during the past 18 months, with a special focus on the challenges and benefits of using Livelink as part of an extended enterprise. Mr. Herman will also describe "lessons learned" from integrating Livelink with other enterprise applications, such as webMethods, BroadVision, Vignette, Plumtree, and webLogic.

Format: Case Study Presentation

Product Focus: Livelink

Participant Focus: Manager, User, Administrator, General

Application Focus: Knowledge Management, Collaborative Applications

Industry Focus: Manufacturing - High-Tech, General

Questions about the conference? E-mail us at livelinkup@opentext.com 

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