Livelink 9.0 and the Future:
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M10 Livelink in a Hosted Environment (ASP) |
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Livelink Manager 10: b2bScene—Livelink in a Hosted Environment (ASP) |
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b2bScene has built the first e-Business Community Platform for delivering business-to-business solutions on a hosted infrastructure. A combination of collaboration, content and commerce services, including Livelink, are integrated within an XML framework that is designed for rapid deployment of custom hosted solutions, from online marketplaces and industry portals to enterprise intranets and extranets. b2bScene is joined in this session by a global leader in hosting infrastructure, Exodus Communications.
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Livelink Manager 11: Sprint—Improving Productivity and Knowledge Transfer |
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In this breakout session, Sprint Paranet will demonstrate how it uses its current database with the Livelink application as a simple user input and generation mechanism to "dynamically" present information to the corporation via its enterprise intranet Web service. A detailed explanation of the process will be provided, from input and generation to output and results. Sprint Paranet will demonstrate that the ability to transform employees into happy, productive and self-sufficient customers is key to the success of a true knowledge building and transferring company.
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Livelink Manager 12: Using Livelink for the Cost Effective Maintenance and Management of Business Transactions |
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Enron, one of the world's largest integrated natural gas and electricity companies, will explain how they deployed Livelink to automate confirmation receipt and workflow, access contractual documents on the desktop and create a centralized document repository. Discover how Livelink provided Enron with a document management system for electronic records storage, imaged file storage, document indexing, OCR capabilities, full text retrieval, and records management. Enron's business objective was to create an effective records/document management system to support the cost effective maintenance and management of business transactions, setting a standard for the implementation of these systems across all divisions of Enron around the globe.
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Livelink Manager 13: KM and ROI—A Practical Application |
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How do you ensure the success of your global knowledge management efforts? Encourage users to contribute knowledge? Allocate the people necessary to make your initiative go? Measure your initiative's effectiveness? In this breakout session, Dina Douglass separates theory from practical application by sharing real-world insights gained from six years leading global knowledge initiatives for Big 5 and start-up companies. A spin-off of SRI International, AtomicTangerine offers a visionary approach to Venture Consulting that combines the disciplines of quantum leap strategy, emerging technology, information security, human performance and branding to create category killers for clients in the Global Communications, Digital Enterprises, Financial Services and Product Value Chain sectors.
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Livelink Manager 14: Markets are Conversations |
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The Web's enabling a new conversation among buyers and sellers, partners, customers and employees—we're talking about what we're passionate about, in our own voices, with frankness and humor. We're connecting through e-mail, discussions, forums, chat rooms, and collaborative software. It's how we make buying decisions and it's how we get our work done. This is a tremendous challenge to companies. They can either learn to enter the conversation as humans or ignore it at their peril. Attend this lively and enlightening session hosted by David Weinberger, Ph.D. and co-author of one of the year's most compelling business books, The Cluetrain Manifesto, which InformationWeek called "the most important book since [Tom Peters'] 'In Search of Excellence."
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Livelink Manager 15: ASP—Powered by Livelink |
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Attend this session to discover the meaning of the term "hosted applications" and to develop an awareness of Open Text's ASP Program Partners. Learn how different organizations around the world are benefiting from the use of Open Text products, which are often integrated with other specialized applications in a hosted environment.
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Livelink Manager 16: Defining, Developing, and Delivering Livelink Training: A Systems Approach |
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Discover the "systems" approach to defining, developing, and delivering Livelink training. This approach addresses such key issues as:
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Livelink Manager 17: Content Management using XML within Livelink |
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Find out how Public Works and Government Services Canada has applied Livelink and XML programming to create an integrated Content Management and Publishing solution. This solution has been used to manage the Supply Policy Manual which describes how the Canadian Federal Government handles procurement from office supplies to submarines and Supply Acquisition Clauses and Conditions outlining the terms and conditions used in government contracting.
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Livelink Manager 18: Integrating EDMS & Records Management in a Paper/Digital World: A Phased Approach |
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Conoco Inc. is an integrated, international energy company with operations in more than 40 countries, approximately 16,700 employees and 1999 revenues at $27 billion. The Conoco Records Management Program was established in 1994 and serves our upstream, downstream and new businesses. Similar to other energy companies we have large legacy collections of paper records to manage as well as growing electronic records management needs. This presentation will review Conoco Corporate Records Management experiences using iRIMS and Livelink, highlighting significant records management issues and stimulating dialog among Open Text developers and customers to help address the crucial challenges of managing both paper and electronic records. This session will detail the challenges, learning and benefits of a phases iRIMS implementation for both paper and electronic records management.
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Livelink Manager 19: Reducing Manufacturing Costs and Improving Product Quality |
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Managing information is the first step in gaining and maintaining competitive advantage in today's manufacturing environments characterized by shorter product lifecycles, falling prices and increased demands for quality. Formark's manufacturing applications enable users to leverage their Livelink installation by consolidating their document-based manufacturing information, automating manufacturing processes (engineering changes and corrective action) and applying business-critical information. Discover how manufacturing solutions built on Livelink can help customers to reduce document management and key manufacturing process costs and improve product quality.
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Livelink Manager 20: Doculabs Knowledge Management (KM) Benchmark Study |
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This session presents the major findings and trends derived from Doculabs' 3rd Annual KM Benchmark Study. The presentation will identify a variety of new trends, including features and functions within the KM space, along with the vendors who are spearheading these improvements. Some of the major trends that will be discussed include portal applications, time and expertise management, auto-categorization and e-mail integration. Time will also be spent comparing vendors with traditional KM capabilities, such as search, document management (DM) and workflow, as well as with emerging capabilities. The vendors discussed in this presentation include such companies as Dataware Technologies, Inc., Documentum, Inc., Microsoft Corporation, and Open Text Corporation. Doculabs will also respond to questions about other KM vendors who opted not to participate in the Benchmark, along with their product strengths and challenges.
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Livelink Manager 21: Technical and Organizational Issues Involved in the Implementation of an ASP Service |
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KPN ESN is setting up a hosted Livelink service with Morningstar Systems, a Livelink Affinity Partner. This service will offer an extended Livelink product on a monthly subscription basis and will be directed at smaller and medium sized companies (from one to 150 Livelink users) who cannot afford to install a Livelink environment themselves. For larger companies, a dedicated and cost-efficient hosting environment offering is available. This lecture will address the technical and organizational issues involved in the implementation of an ASP service.
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Livelink Manager 23: Establishing Records Management Consistency to Meet Contractual, Regulatory and Business Requirements |
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Lockheed Martin Aeronautics Company is a leader in the design, development, systems integration, production and support of advanced military aircraft and related technologies. Headquartered in Fort Worth, Texas, its customers include the military services of the United States and allied countries throughout the world. Challenged by the need to restructure and consolidate its organization while ensuring compliance with a growing number of contractual and regulatory record keeping requirements, Lockheed Martin needed a flexible, secure, electronic records management tool to centralize and standardize record retention processes and rules. This presentation will focus on the selection process, planning, preparation and set up necessary for a successful conversion to an iRIMS record management solution. Attendees will also learn how to develop a process map to communicate end user requirements and ensure more thorough preparation for installation of iRIMS at each end user workstation.
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Livelink Manager 24: Driving the Strategic Use of Knowledge to Become a Learning Organization |
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Discover how a not-for-profit organization is using Livelink to deliver a shared technology platform to its principal user groups, drive the strategic use of knowledge, and become a learning organization. This session will describe AICPA's reasons for selecting Livelink, main user groups, the implementation process, measures of success, and modules for consideration.
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Livelink Manager 25: Maximizing the Return on Your Livelink Investment |
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Companies deploying Livelink quickly find a wide range of uses for this flexible, collaborative environment. Choosing the best use means examining the potential benefits from internally developed and third party applications. The breadth and repeatability of an application, that is the number of users it reaches and the frequency of that contact, has a significant impact on the magnitude of the return. This session will explore the types and characteristics of applications that can provide a high return on investment when built on Livelink. Attendees will learn how to recognize any technology project with a potential for high ROI and how to properly evaluate and modify projects that may not provide adequate ROI.
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Livelink Manager 26: Livelink—Integrating the Front Office and Back Office |
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Van den Bergh, a Unilever-owned company, is using Livelink as the platform on which they build strategically critical solutions both for internal use (back office) and e-commerce (the front office). Livelink provides both internal and external Van den Bergh users with a single point of access—an essential knowledge portal.
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Livelink Manager 27: Using Livelink e-Publisher to Improve Web Publishing |
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Vision Service Plan, the nation's leading provider of eye care insurance coverage, is using Livelink Transit Central e-Publisher to publish critical information about its national network of doctors and its products and services to both internal and external audiences. This session will review the challenges presented by the legacy approach, the efforts required to migrate to e-Publisher, the significant benefits offered by this new solution, and a demonstration of what was accomplished.
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Livelink Manager 28: iRIMS—Improving the Management of Paper and Electronic Documents |
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Lyondell-Citgo Refining (LCR) is a Private Joint Venture established to refine heavy Venezuela crude into gasoline, jet and diesel fuels and lubricants for distribution through Citgo Petroleum and Lyondell Petrochemical. LCR is the tenth largest U.S. refinery and it is based in Houston, TX. The refinery has 1,300 employees and 1,100 desktops. Lyondell-Citgo Refining required an integrated system for the application of records retention schedules to thousands of electronic and paper records, as well as a system that could easily integrate with three other systems (PCDocs, Retention Manager and MS Outlook). Discover how iRIMS allowed Lyondell-Citgo to:
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Livelink Manager 29: Facilitating Development Using Turnkey Knowledge Management Environments |
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Nortel Networks has implemented Livelink to help development teams focus more on their core design competence and less on ramping up application infrastructure early in the project lifecycle. Emphasis in this session will be placed on the TTM/ Quality tradeoff, cross function/region project teaming, and leveraging development experience via the Web.
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Livelink Manager 30: ASP Industry Consortium—Building Communities with b2bScene and Livelink |
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The ASP Industry Consortium is an international advocacy group of 645 companies in 25 countries, formed to promote the industry by sponsoring research, promoting best practices, and articulating the measurable benefits of this evolving delivery model. In this breakout session, the ASP Industry Consortium will discuss the b2bScene hosted Livelink solution they deployed for their own organization to deliver the benefits of collaboration to their geographically distributed membership, committees and staff. Mr. John Frazier, Regional Vice Chairman of the Americas, will also provide his insights on the innovations and adoption of the ASP model from a global perspective.
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Livelink Manager 31: Livelink and Collaborative Commerce |
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Increasingly, our customers are extending the Livelink application beyond their corporate intranets to support their trading partners and suppliers as part of an integrated e-business framework. In this model, collaboration connects an organization's entire supply chain. This presentation will focus on our strategy for supporting collaborative commerce applications. We will expand on the emerging collaborative commerce market in the context of specific use cases. Specifically, we will outline the components of our product plans to support collaborative commerce applications, with particular reference to the Open Interchange Architecture™.
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Livelink Manager 32: Spreading PEARLs in the Shell Group Companies: Using Livelink to Share Best Practices |
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Shell Services International (SSI) provides world class information technology (IT) services and IT-enabled business solutions to customers around the world. By applying proven consulting, information management and technology, SSI enables customers to focus on their own core businesses to improve performance, decrease costs, increase revenues, and gain competitive advantage. SSI operates in over one hundred countries with thousands of employees and a range of strategic relationships. SSI's end-to-end services portfolio includes Management Consulting, Information Management, eBusiness, Enterprise Resource Planning (ERP), Supply Chain Management, and Infrastructure Services and Solutions. Don't miss the opportunity to learn how SSI integrates innovative solutions to foster new and advanced technologies.
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Livelink Manager 33: Matching Organizational Needs to Document Management Expectations: A Case for Classification and Indexing |
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Based on the Livelink implementation at Conoco, this session will focus on the critical analysis and planning steps that should precede roll-out to user groups. Attend this session and you'll learn how to:
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Livelink Manager 34: Promoting Best Practices with Livelink |
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Blue Circle, one of the UK's top 100 companies, is a global cement producer with 20,000 employees throughout the world. Attend this session to learn how Blue Circle deployed Livelink to 5,000 users within just four months, and is using it to collect, share and manage knowledge. With Livelink, Blue Circle has fostered a new learning culture within the company, breaking down barriers to promote best practices globally.
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Livelink Manager 35: Achieving Big Results with Livelink |
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When deploying a document management system like Livelink, there are always technical, cultural, and organizational considerations. Find out how Winterhur Insurance deployed Livelink to a small group of users to achieve big results.
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Livelink Manager 36: Livelink 9.0 Beta Customer Presentation |
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This session focuses on the feedback received from Livelink 9 beta customers. Time will be spent on such issues as the application itself, the installation and upgrade process, what was new and/or noticeable about the release, how internal customers reacted to the changes, compatibility issues with customizations and modules, and interactions with Open Text.
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Livelink Manager 37: Using Livelink Workflow to Increase Efficiency and Streamline Processes |
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Before selecting Livelink and rolling it out to 14,500 users, Victoria Insurance conducted a series of extensive tests and product comparisons between Lotus Notes R5, MS Backoffice and Livelink. Find out how Victoria Insurance is using Livelink to manage paperless workflows and internal resources and to enable enterprise-wide virtual team collaboration and knowledge sharing among its employees and external partners.
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Livelink Manager 38: Delivering Accurate Technical Information with Livelink |
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Discover how Mitsubishi Semiconductor uses Livelink as a centralized database to manage the technical data sheets of 6 major Integrated Circuit product groups. This breakout session describes how the World Wide Web exposed an opportunity for Mitsubishi to streamline the review, approval, and publishing of technical data sheets. Find out how Livelink's workflow engine enabled this—and how Mitsubishi will use their new component database to meet future industry needs.
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Livelink Manager 39: Developing a Project Information Network with Livelink |
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Together with the National Institute of Health, Morningstar Systems has built a Livelink-based system call Project Information (PIN) to automate all of their work processes. Discover how PIN has eliminated paper forms from work processes, allowing project managers to easily track project progress and status and enabling the organization to monitor all ongoing projects. This session will describe how integration with several mainframe contracting systems has provided project managers with a project checkbook that details both internal costs and contracted costs versus budgeted figures for each project they manage. PIN is a workflow-based system that makes use of at least 35 separate Livelink workflows.
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Livelink Manager 40: Solving Regulatory Compliance Issues with Livelink: A Real World Example using PHA |
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This session will provide insight into why Shell Services Information Management and Conoco deployed Livelink to ensure the compliance of specialized, time-sensitive knowledge in a consistent manner across their enterprise.
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Livelink Manager 41: Strategies for Training Large User Communities—Customer Panel |
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Customers will present their lessons learned in training large communities of users. A Q&A will follow this session, as well as a summary of the major points covered. Presentations will be made by Livelink customers who have implemented successful internal training programs.
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Livelink Manager 42: Content Management at HP |
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The introduction of the WWW as a means for customers to access product marketing information has been problematic. The problems arose from the absence of content management systems that can handle the hierarchical nature of web sites and separating content from how it is rendered. As a result of the need to get the content on the Web to keep pace with the competition there were no standardized policies. HP realized this and defined a Standard Navigational Framework (SNF) that set the rules for all content being managed and delivered to the WWW. Dru Anderson, a long time HP Manager, was instrumental in the the development of an object oriented XML and roles based Content Management System that is solving HP problems and complying to the SNF policy.
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Livelink Manager 43: Burntsand—Discovering the Advantages of Livelink Workflows |
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Without a system to facilitate project collaboration and document management, it is difficult to re-use and re-purpose proposals and project deliverables, thereby leveraging best practices and lessons learned. Burntsand, a project-oriented organization with offices located across North America, has a number of processes that can benefit from the implementation of automated workflow systems. Attend this session to learn how Burntsand deployed Livelink to enable users across the organization to store documents and collaborate on customer projects, and how Livelink workflows were used to automate such processes as travel requests and new hires. You will also hear a detailed account of how Burntsand used Livelink to automate its UpFront! project methodology.
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Livelink Manager 44: NAVSEA—Building a Foundation for Knowledge Management and Electronic Business |
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The Naval Sea Systems Command (NAVSEA) implemented Livelink for over 5,000 headquarters employees and industry partners in only five months, creating a foundation for knowledge management and electronic business. In this interactive session, the project management team will discuss best practices and share lessons learned regarding how to rapidly deploy Livelink successfully in a large organization. Topics for discussion include a rapid deployment strategy and proven methodology (people, process, and technology) for all steps of successful Livelink deployment. Specific areas to be reviewed include:
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Livelink Manager 45: Livelink 9.0 Beta Customer Presentation II |
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