Latest News: April 2012
- The Globe and Mail Success Story
- North American Content Days are Here!
- OpenText Enhances Online Marketing Solution for Today's Always-On World
- OpenText Brings Security and Compliance to Digital Content Exchange
- April is Roadmap Month!
- Congratulations to our Partner Spotlight Winners for March
The Globe and Mail Success Story
OpenText ECM Suite enables centralized and consolidated access to information
OpenText Semantic Navigation helps The Globe and Mail create an engaging and compelling online content consumption experience
"Being able to surface relevant content is critical to help our audience understand the news that affects them on a daily basis. From a business perspective, it helps further that engagement where you've got users consuming more pages that are more relevant to them on a more regular basis. So the faster we can surface that information to them via search or through automatic triggers through Semantic Navigation, the better it is for us as a business."
— Craig Saila, Director, Digital Products, The Globe and Mail
Watch Craig Saila and Kevin Schlueter talk about how OpenText Semantic Navigation helps The Globe and Mail drive online engagement by delivering relevant content to satisfy user information needs.
If you would like to see your successful OpenText deployment featured in NewsLink, please send a note to Michele Stevenson at mstevens@opentext.com
North American Content Days are Here!
We kicked off the first of four North American sessions in Calgary, Alberta on March 22nd with well over 200 customers, partners, and OpenText experts.
Content Days provide the opportunity to connect with customers, partners, and thought leaders to focus on the convergence of content, process and experience. Through executive keynotes, sharing of ideas, digital showcase, and informative breakout sessions you'll see how you can maximize your investment to realize significant gains in operational efficiency, employee productivity, and customer satisfaction.
Upcoming Dates
Why attend?
- Network with OpenText thought leaders, product experts, partners, and your peers.
- Expand your product and industry knowledge.
- Learn about what's coming ahead with comprehensive presentations, and insights about the OpenText product roadmap.
- Prepare yourself for a future that is mobile, social and in the cloud.
Content Days: Where Content, Experience, and Process Converge.
For more information, and to register, visit the Content Days web site or contact the Content Days North America Team.
Email: contentdays@opentext.com
Telephone: 1-800-499-6544
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OpenText Enhances Online Marketing Solution for Today's Always-On World
Helps marketers transform ordinary web sites into exceptional customer experiences with measurable ROI
On March 8, 2012, OpenText announced announced enhancements to the OpenText Online Marketing solution that helps marketing organizations transform ordinary Web sites into dynamic, exceptional customer experiences across Web, social, mobile, print and more. The new capabilities in OpenText Web Experience Management pave the road to new customers, boost loyalty among existing customers, and demonstrate the value of digital marketing efforts.
The days are long gone when marketers could count on an email campaign, and a basic corporate website to drive results. Today's media campaigns must deal with the complexity of an engaged, always on, always connected society with an ever-cautious eye on customer experience, brand consistency and governance.
"Increasingly, companies are making it an imperative to not only understand expectations that customers have of their brand, but also deliver on those brand expectations through all of the different channels," said Forrester Research, Inc.* "Customers are on the empowerment side: They have lots of choices, it has become easier to switch, they have a powerful voice, and they demand more. Companies are on the engagement side; the smart ones realize that new interaction channels open up new opportunities to deliver value in the context in which customers use their products or services."
Read the complete press release.
OpenText Brings Security and Compliance to Digital Content Exchange
New managed file transfer solution offers advanced audit capabilities, integration with Microsoft Outlook, patent-pending large-file transfer acceleration
On March 13, 2012, OpenText announced a new solution for managing the fast and secure exchange of large files inside and outside enterprises. Easy-to-use and deploy, OpenText Managed File Transfer (MFT) integrates with Microsoft Outlook, helps reduce file attachment size concerns and provides a powerful platform for the secure and auditable exchange of rich digital content including sensitive intellectual property among employees, partners and customers.
Organizations are increasingly looking to move beyond legacy file transfer technologies such as FTP to solutions that can handle the exchange of growing volumes of digital content, address increased challenges to protect information and help address regulatory compliance. At the same time, end-users demand that the solution be convenient and easy to use. OpenText MFT offers the ideal platform for these requirements. Key features include:
- Ultra-fast content delivery based on patent-pending file acceleration technology
- Intuitive user experience through Microsoft Outlook or a Web browser
- Encryption of content-in-transit and authentication against the enterprise directory
- End-to-end audit trail
- File delivery with auto-resume, QoS support and network conditions adaptability
"We heard loud and clear from customers that their current solutions for exchanging digital content were limited in file size, not secure enough, too slow or too hard to use. We developed OpenText Managed File Transfer to fully address these challenges," said Eugene Cherny, General Manager for Connectivity at OpenText. "Our deep expertise in developing enterprise connectivity and content management solutions puts us in the position to offer a dramatically improved approach to enterprise file transfer."
Read the complete press release.
April is Roadmap Month!

Our customers have told us many times that product roadmaps are important to them. They want to know what's coming with their OpenText products, and we don't blame them. Therefore, the Content World 365 webinar series makes product roadmaps its priority every April and September.
This month, we've released our latest rendition of a product roadmap month. Check out the sessions below to find out what's on the horizon for your OpenText products and solutions.
| OpenText Auto-Classification Product Overview and Roadmap Tuesday, April 3, 2012 at 11:00 a.m. EDT |
| OpenText Business Process Management Product Overview and Roadmap Wednesday, April 4, 2012 at 11:00 a.m. EDT |
| OpenText Media Management 7.1 Product Overview and Roadmap Tuesday, April 10, 2012 at 11:00 a.m. EDT |
| OpenText Web Experience Management Product Overview and Roadmap Wednesday, April 11, 2012 at 11:00 a.m. EDT |
| OpenText Document Management, eDOCS Edition (eDOCS DM) Product Overview and Roadmap Tuesday, April 17, 2012 at 11:00 a.m. EDT |
| OpenText Archive Server Product Overview and Roadmap Wednesday, April 18, 2012 at 11:00 a.m. EDT |
| OpenText Content Server 10.0.0 Update 6 Overview and Roadmap Tuesday, April 24, 2012 at 11:00 a.m. EDT |
| OpenText Web Site Management Product Overview and Roadmap Wednesday, April 25, 2012 at 11:00 a.m. EDT |
| Fax Continues to Thrive: The Continued Improvement of RightFax Thursday, April 26, 2012 at 11:00 a.m. EDT |
Additionally, OpenText's Joyce Hostyn will be giving an interesting talk on The Psychology of Adoption: Why Most Change Programs Fail. Tune in on Thursday, April 19, 2012 at 11:00 a.m. EDT to find out more.
Interested in still more Content World 365 content? There are plenty of ways for you to stay up-to-date with everything we're doing:
- Subscribe to the Content World 365 blog (Knowledge Center login required)
- Keep an eye on events posted to OpenText.com
- Watch our calendar of events
- Follow @OTCC on Twitter
For more information, or suggestions for future sessions, contact Content World 365 at contentworld365@opentext.com.
Congratulations to our Partner Spotlight Winners for March
Congratulations to our March 2012 Partner Spotlight winners:
- Avelon (EMEA)
- Axient (APJ)
- KOM Networks (Americas)
Want to learn more about our winners?

