First-ever Use of Secure Social Networking Software from Open Text by World Leaders Delivers Enhanced Collaboration for G-20 Summit
For the first time in the history of G-20 Summits, policy makers from around the world were able to collaborate over secure social networking software in advance of and during the G-20 Toronto Summit and the collaboration continues. A confidential and secure social networking application was created by Open Text to enhance the sharing of government leaders stance on important world financial issues.
Providing the secure, hosted social networking platform to G-8 and G-20 participants was in itself a collaboration between Open Text, the Canadian Digital Media Network (CDMN) -- the organization that attracted high-tech companies to the event -- and the Canadian Department of Foreign Affairs and International Trade (DFAIT). In addition to secure Web access from anywhere in the world in real time, delegates were also able to access the application from their BlackBerrys, iPhones and iPads. The application supported multiple languages to enhance the ability of delegates to network productively.
"Senior diplomats and other officials representing G-20 countries used the social networking platform to collaborate in the months prior to the June 26-27 event so that when the Summit got under way, issues and perspectives were shared over a secure network," said Tom Jenkins, Executive Chairman and Chief Strategy Officer at Open Text. "Access to social networking enables critical issues to be addressed in real time and be inclusive of multiple opinions."
Given the heightened focus on security and privacy around the world, G-20 organizers avoided use of consumer grade social media tools which lack enterprise-strength security controls. At the same time, social media offers a more productive environment for networking and collaboration than email, so a solution that combines the benefits without risk was needed. G-8 and G-20 Summit participants who used the Open Text social networking application report that it required minimal training and provided an intuitive Web browser experience tailored to their needs.
Read the full press release
Open Text Secure Social Networking Software in Action at the G20
Open Text's Social Workplace software -- based on Open Text's ECM Suite of products -- was used to provide a social networking platform for Summit participants including news outlets and businesses, in conjunction with Open Text Everywhere mobile software which enabled application downloads to Summit participants' BlackBerrys, iPhones and iPads. Participants were able to connect with expert sources including hundreds of librarians and other content matter experts on-call to provide prompt answers to questions. The participant social networking site can be found at: http://www.g20net.org.
Open Text also used its Digital Experience Management software and its Content Server software to create a virtual environment to share high-tech displays from the Experience Canada Marketing Pavilion -- housing the International Media Center -- with the rest of the world over the Internet. The Digital Experience Management software digitizes and virtualizes images to be portrayed in a 3D format. The link to the virtual site is: http://www.vg20net.org.
Interested in More Information?
Check out the blog Social Media and the G20…How Canada Modernized International Meetings
Register for the upcoming webinar G-20: The World’s Most Significant Social Media Project Ever Undertaken which will be held Tuesday, October 5th at 11:00AM EDT.
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Melbourne Water Turns to Open Text for Enhanced Information Management
Melbourne Water is owned by the Victorian Government in Australia. It manages $8.4 billion in assets, looks after Melbourne's water supply catchments, and treats and supplies drinking water. This organization required easy access to their information, with an emphasis on managing it electronically and securely, in order to help them meet regulatory requirements or requests for information.
Using Open Text Content Lifecycle Management, Melbourne Water provides their users with the ability to interact and collaborate easily with one another, helping their business to efficiently share and locate information, improving the services they provide to the public.
All areas of the business use Open Text technology ranging from corporate governance departments like policy development and business services, all the way through to maintenance and operations team and civil works. It touches each part of the business.
Click here to view a video testimonial from Belinda Toniolo, Team Leader for Information Management at Melbourne Water.
If you would like to see your successful ECM deployment featured in NewsLink, please send a note to Michele Stevenson at mstevens@opentext.com.
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Detailed Breakout Session Descriptions Are Now Online
Want to see the value that this year's program offers you?
This year, the conference has 5 tracks. View the track descriptions to get a feel for the focus of the 2010 program and the areas of specific interest to you. Then check out the breakouts—over 60% have detailed descriptions with more being added daily. You are not restricted to one particular track. Pick and choose your breakouts from across the entire program offering.
Content World Training
Training at Content World is a great opportunity for Open Text customers to gain valuable knowledge and interact with other content experts—fellow users and Open Text educators.
You’ll be able to select from a diverse offering of 3-, 2- or 1-day courses and workshops scheduled pre- and post-conference: November 7 – 9 and November 12. The training agenda includes standard courses, some new sessions and specialty workshops only available at Content World.
Here is a sampling of the offerings:
The full agenda and course descriptions can be found by downloading the full course brochure or on the Content World Web site!
Registration Savings Continue
Advance Rate is $1,695 – Register before September 30 to obtain this 15% discount.
Enterprise Group Rate is $1,495 – A total saving of $5,000 for a group of ten or more.
Special Discounts – If you attended any 2010 Content Day, Virtual Content World or if your organization has previously sent an Enterprise Group to Content World, you may receive an additional $200 off the Advance Rate by registering before September 30. Contact us at contentworld@opentext.com to find out if you qualify and obtain your promotional code.
Engage
For up to the minute news around the conference, to add your voice and contribute, or to network with Content World attendees and Open Text staff, connect online:
 Join the Content World Community
 Follow @OTContentWorld on Twitter
 Participate in a discussion on LinkedIn
 Become a fan of Content World on Facebook
Questions?
Contact contentworld@opentext.com for general registration or conference information.
Email training.contentworld@opentext.com for any questions relating to the pre- or post-conference workshops and courses.
You can also call the Content World hotline at +1 866 821 8808 (8:30am - 5:00pm ET, Monday to Friday).
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The Content World 2010 Sponsorship Prospectus is now available!
Content World provides a forum for Open Text customers to learn about the latest product innovations and solutions from Open Text and its partners.
Use this opportunity to gain the attention of an engaged and qualified audience—loyal attendees that are committed to the investment they have made in the Open Text ECM Suite, and in the solutions and services our partners offer them. Don’t miss out on this opportunity!
You can download the Sponsorship Prospectus here (Solutions Central login credentials required). Or email us at partners.contentworld@opentext.com to receive it today!
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Virtual Classroom Courses and Distance Learning
Customers have asked and Learning Services has responded! Many of our training classes are now available through Virtual Classroom. The Virtual Classroom enables students to attend an instructor-led, hands-on training session at a specified date and time—all from the convenience of their desks. Students connect to the training environment through WebEx and spend their day—or days depending on the length of the course—listening to lectures, working through the manual, and doing exercises under the watchful eye of the instructor.
There are a number of Virtual Classroom courses available and we will be adding more in the near future. Be sure to check our training schedule on a regular basis for our latest Virtual Classroom courses.
Learning Services is also offering the option of taking the 101 Knowledge Fundamentals class through Distance Learning. This core offering will enable students to learn key business functionality while working at their own pace, in their own work environment, and with the key benefits of an instructor-moderated forum, a course manual, and a sandbox to complete exercises. For more information, please visit the link below.
dL101 Livelink ECM - Enterprise Server Knowledge Fundamentals
These new Learning options maximize the benefits and maintain the quality of Open Text training, while eliminating the hassle and expense of travel—so training requirements can be met while adhering to company budgets!
Follow Open Text Learning Services on Twitter for the latest news, offerings and features!
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Content World 2010
November 7 – 12, 2010
Washington, DC
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