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Fax and Document Distribution


Visit Our New Future of Fax Microsite

The Open Text Fax and Document Distribution Group is pleased to introduce you to the new Future of Fax microsite. Our new microsite complements our existing site and serves as a destination for the latest information about fax.

Watch the Future of Fax video, take our poll, and find out how Fax Server, RightFax Edition can help you reduce, integrate, secure, automate and virtualize your fax communications.

VIEW THE FUTURE OF FAX VIDEO »

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Fax and Document Distribution Group on YouTube
Two new videos are now on the Fax and Document Distribution channel on YouTube.

  • Lubor Ptacek, VP, Product Marketing, Open Text discusses why Open Text acquired Captaris. 
    VIEW VIDEO
  • Matthew Williams, Technical Instructor, Open Text talks about how to configure Open Text Fax Gateway 2100.
    VIEW VIDEO

Subscribe to the YouTube Fax and Document Distribution channel today!  

SUBSCRIBE NOW » 

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Customer Spotlight

CSC is a Fortune 500 company and global provider of IT solutions. Headquartered in the U.S. with major offices around the world, CSC employs close to 94,000 professionals who serve more than 90 countries. For more than 50 years, CSC has developed technology-enabled solutions to solve clients' business challenges. Often, problem-solving by linking and expanding systems for efficiency and consistency; CSC Germany used the same strategy when it sought to revamp its own fax system.

In 2002, the company installed an electronic fax solution linked to its Lotus Notes and SAP systems. Employees managed faxes within the email system and delivered financial documents directly from the ERP system. However, just a few years later CSC was hindered by product limitations with no support for a redundancy mechanism or expanded use, risking fax failure while less than half of the employees could access the system.

CSC Germany replaced its outdated fax system with integrated, reliable, and convenient faxing for all employees across the country, using Open Text Fax Server, Right Fax Edition. CSC Germany now uses two enterprise Fax Servers, Fax Server Connector for Lotus Notes, Fax Server Connector for SAP, and shared services for redundancy. Unlike the previous fax product, Fax Server scales to meet communication needs across the country.

"Within a very short period of time Open Text Fax Server was accepted as a service and users find it very useful. The costs and flexibility as well as scalability of the software confirm the product chosen was a good choice.” – Walter Stein, Chief Information Officer

Read the Full Case Study

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In the News: Recent Articles

Enterprise Fax Over IP Technology Provides Efficiency and Security for Yaphank

Yaphank, New York’s ECCT sells credit union technology, specifically IT services and systems integration, and provides full-time IT management for many financial institutions, typically ranging from 20 to 200 users.

Faxing, according to ECCT officials, is “the ideal method for handling business-critical and potentially sensitive information common in the financial industry.” 

Yes, faxing—it’s still around. In fact ECCT uses Open Text Fax Appliance, FaxPress Edition with its clients.

Read the full article »

Enterprise Fax Over IP Drives Greater Efficiency in an All-IP Environment

Just how important is fax technology for your business processes? Are you contemplating the implementation of an all-IP environment? Have you taken into consideration the importance of making sure the two technologies merge effectively to drive productive communications and business processes in-house?

Read the article »

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Free Administrator Training for Open Text Fax Server, RightFax Edition

The Open Text Fax and Document Distribution Group invites new customers to take advantage of complimentary administrator training. This free four-hour online course ensures customers get the most out of their investment while getting the administrator up to speed on Fax Server basics.

This scenario-based training will teach administrators how to

  • Create and understand User and Group properties
  • Design cover sheets and work with various cover sheet types
  • Configure Fax Server for automatic printing
  • View reports from Enterprise Fax Reporter

The next scheduled training dates are

Date: September 8, 2010
Time: 7:30 a.m. to 11:30 a.m. MST (GMT -7)
Register Now

Date: October 4, 2010
Time: 8:30 a.m. to 12:30 a.m. MST (GMT -7)
Register Now

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KnowledgeBase

Find the latest product updates and information

Fax Server: Configuring Exchange 2010 to Enable Faxing Using SMTP

Fax Server: EFM Displays Available Disk Space for Fax Server Database as Zero or as a Negative Value

Fax Server: Resolving "ALM Attempt to marked entry ID = 0" Errors in the Application Log

Fax Appliance: Fax Appliance Beeps after Powering On

Fax Server: Using Fax Server with Microsoft SharePoint Server

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Visit the Fax Solutions Blog

blog If you haven’t had the chance to visit, come take a look. We have a whole new look to our blog including a new video and podcast library. Our blog is now located on our faxsolutions.opentext.com Web site. It’s easier to search and find the content that interests you. Meet our authors and join the discussion.  We’d love to hear from you. 

VISIT OUR BLOG »

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Mark Your Calendar

InSight InSight 2010 Annual Conference          
September 14-17 
Denver, Colorado
REGISTER »
gitex

Exhibiting Partners:

Solutions Middle East
Square One Technologies

GITEX Technology Week
October 17-21, 2010
United Arab Emirates
REGISTER »

Content World 2009

Content World 2010
November 7-12, 2010
Washington, DC
REGISTER »

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In This Issue
September 2010

New Future of Fax Microsite

Fax & Document Distribution on YouTube

Customer Spotlight

In the News: Recent Articles

Free Administrator Training for Open Text Fax Server, RightFax Edition

Knowledge Base Articles

Visit the Fax Solutions Blog

Mark Your Calendar

 

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