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Connectivity
Connectivity


Customer Success Stories with Exceed onDemand

Renesas Technology Corp enables remote engineering.
This leading semiconductor manufacturer in Japan relies on Exceed onDemand to provide remote engineers access to consolidated server resources.

Click here to read the full story.

Fairchild Semiconductor empowered to work faster and smarter. Exceed onDemand shaves crucial time off of design cycles, giving Fairchild Semiconductor the edge on the competition.

Click here to read the full story.

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Get Windows 7 Ready and Migrate your Connectivity products Seamlessly

Our products have been tested and are compliant with Microsoft Windows 7. As you are getting ready to launch Windows 7 out to your users, make sure you have the proper products installed on them.

The following products and versions have received the Compatible with Windows 7 status;

X Window

Open Text Exceed 14
Open Text Exceed onDemand 7

Network File System

Open Text NFS Solo 14
Open Text NFS Server 14

Terminal Emulation

Open Text HostExplorer 14

Security

Open Text Secure Shell 14
Open Text SOCKS Client 14

In the testing stage

We advise our customers to upgrade to the Windows 7 supported product version. If you are in need of this version, please download the evaluation here. Otherwise, speak to a support representative for further assistance.

Read more about our Windows 7 Compliancy policy

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Subscribe to the Open Text SecureLink Newsletter

Open Text SecureLink, a security focused newsletter for exchanging information about security news, trends, tips, and tricks for business professionals and Open Text Connectivity customers. 

Subscribe to SecureLink

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Video FAQs from our PC to Yours!

"Where are you?"
"Unable to connect to host using specified start method"
"X connection to localhost:10.0 broken". 

These are some of the messages returned by various UNIX daemons when they connect with Exceed Xstart. 
  
In this Video FAQ series, we examine Xstart. Xstart is the simple and sleek startup and client launching application for Exceed.
 

After watching these videos, you will:

  • Understand the connection process with Xstart and the various startup methods
  • See common connection problems and troubleshooting tips
  • Learn to utilize and connect with SSH key pairs
  • Manage the X authority utility and the DISPLAY variable over SSH

Follow these convenient links to learn more from the Connectivity specialists:

Let our experts guide you and help to improve your experience with Exceed.
Stay tuned for more Video FAQ's as we continue to share our knowledge with you.

In order to improve your Connectivity experience we need your feedback on topics you would like to see in future video FAQ’s. Email us with your suggestions for future topics.

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Webinar on Demand

Upcoming Webinar

Our Exceed onDemand Product Manager has completed another successful live webinar:

Take Exceed To Go with Exceed onDemand 7

In this webinar, we’ll show you how we make X window brand new again for the 21st century. Exceed onDemand 7 unchains X window application users from their desks and gives them freedom!

You will discover how Exceed onDemand enables hundreds of thousands of users to connect, and stay connected, with mission critical X window applications from their offices and remotely.

Found out here how to give users high speed, reliable and secure access over any network connection.

Many more webinars are available on demand.  Here is a small sampling of a few of our recorded technical sessions:

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Customer Community—Start the Conversation

The Customer Community on Open Text Online provides customers and partners with a variety of resources like usage tips, help files, product releases and best practices. As a member, you can visit user groups and special interest places, and participate in forums to find information and talk to peer experts.

To participate in this discussion and others, sign-up for your FREE community account!

discussions

Access Connectivity Community  
Access Inegration Center (Genio) Community

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Product Updates

new!

A Connectivity Community logon is required to view the product update description. A valid WebSupport account is required to download any updates.


Open Text Exceed 3D 14

Hclglxsv.dll v14.0.3.442

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Knowledge Base Articles

KB

A Connectivity Community or Integration Center (Genio) Communitylogon is required to view the following links . The Customer Community on Open Text Online provides customers and partners with a variety of resources on productsincluding usage tips, product update information, help files, discussion forums, and best practices.

Exceed

How to specify environment variables in Sconfig

Is there a flag in Sconfig that will not preserve user files during upgrade?

Accessing Exceed menus on Windows 7

What is the Connectivity Cleanup Utility?

Fonts and drop down list doesn't fit into display window

Exceed onDemand

Unable to see any text inside an xterm window on a particular machine.

How to run ecsinfo in daemon-mode?  

How to tell what version of the Exceed onDemand client is being deployed?

Don’t close the browser after deployment

Deploy Exceed onDemand client without shortcuts

HostExplorer

How to change the default macro directory when saving or running macros?

How do you enable FIPS 140-2 SSL encryption from a HostExplorer Basic script?

To use the Web-to-Host Wizard, you must install HostExplorer

Keypads Feature

Open Text NFS

How to monitor and control the users and clients accessing the Gateway shares

NFS connections are no longer working after upgrading to Open Text NFS Client/Solo 14

Can the Default File and Directory Permissions be set without using the GUI?

"File not found" error when using wildcard in directory listing

Open Text Security

• Configure Open Text Secure Shell and Open Text Exceed to create and use Public/Private keypair.

Using Public/Private keypair with the Open Text Secure Server.

Authentication fails when using user keys generated from Linux

How to migrate socks.cfg from Hummingbird SOCKS 8 to Open Text SOCKS Client 14?

How to SFTP from Unix to Connectivity Secure Server using Windows domain account?

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Above and Beyond

Star Connectivity Customer Support is dedicated to providing excellent customer service. Often, our customers provide feedback based on the support they have received. Here are some of the recent testimonials we have received:

"I just want to let you know that Elaine is a valuable employee to your company.  Elaine  was very courteous, helpful and very knowledgeable about the product. Her analysis skill was admirable and helped solve the problem logically. I was very impressed with her patience and her best effort for trying to help customers. I greatly appreciate her excellent service." Tracy Tu, DBA, True Value Co.

"Great service from both the Customer Support Rep. and the telephone router."
Amie Villiard, System Administrator, Jacobs Technologies

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In This Issue
September 2010

Semiconductor Success Stories with Exceed onDemand

Get Windows 7 Ready and Migrate your Connectivity products Seamlessly

Join Open Text SecureLink Newsletter

Video FAQ’s from our PC to Yours

Webinar on Demand

Customer Community - Start the Conversation

Product Updates

Knowledge Base Articles

Above & Beyond

 

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