Open Text Builds out its Leadership in Global Enterprise Fax Software Market
New independent report by Davidson Consulting names Open Text as the market leader in enterprise fax server shipments in 2009
Waterloo, ON - 2010-07-14 - With significant investments in product development and customer support, Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, is further extending its lead in enterprise fax server software and achieving rapid growth in fax over IP (FoIP) solutions, according to a just-published report from Davidson Consulting, a fax industry analyst firm.
Over the past year, Open Text saw gains across the board in areas most critical to enterprise fax customers including fax server, production fax, multifunction peripherals (MFP) integration and FoIP. Despite challenging economic conditions, the overall fax server market experienced year-over-year growth, with Open Text further solidifying its market leadership.
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Podcast: Migrating Fax to a Converged IP Network
Barry Alpart with Diem Technologies discusses why fax technology is still a very important part of business communications, and why failure to include the technology within the IP environment can cause higher costs later.
Listen to the Podcast
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In the News: Recent Articles
Enterprise Fax Over IP Feature: Open Text Fax Server, RightFax Edition returns ROI of 90 percent
Manual processes for handling documents have been in place ever since the invention of paper. It’s easy to assume that manually handling documents is less expensive than investing in the technology to handle them automatically. However, it is important to take a closer look to really understand the true costs.
To better understand the handling costs associated with one document you have to consider all the costs, including the cost of the paper, the time to prepare and send the document, postage, and long distance costs if the document is to be faxed to someone outside of your local calling area.
All things considered, it often costs more than $1.00 per document to properly handle them through your back office processes.
If you multiply that by the hundreds or even thousands of documents your company handles on any given day, you can start to see the true costs of these manual processes. If these costs are staggering, it might be time to consider Open Text Fax Server, RightFax Edition.
Read the full article.
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Diem Technologies Highlights the Far-Reaching Benefits of Enterprise Fax Over IP
As companies increasingly implement “all-IP” environments, one easily overlooked application is the fax machine. Fax technology is still a very important part of business communications at many workplaces. Failure to include the technology within an organizations IP environment can result in higher costs later.
In a recent interview, TMCnet's Erin Harrison spoke with Barry Alpart, Vice President, Sales at Diem Technologies, an Open Text partner, on the benefits of fax over Internet Protocol (FoIP) and why it’s important for a company to include FoIP in their infrastructure and network planning.
Read the article.
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Free Administrator Training for Open Text Fax Server, RightFax Edition
The Open Text Fax and Document Distribution Group invites new customers to take advantage of complimentary administrator training. This free four-hour online course ensures customers get the most out of their investment while getting the administrator up to speed on Fax Server basics.
This scenario-based training will teach administrators how to:
- Create and understand User and Group properties
- Design cover sheets and work with various cover sheet types
- Configure Fax Server for automatic printing
- View reports from Enterprise Fax Reporter
The next scheduled training dates are:
Date: August 2, 2010
Time: 8:30 a.m. to 12:30 a.m. MST (GMT -7)
Register Now |
Date: September 6, 2010
Time: 7:30 a.m. to 11:30 a.m. MST (GMT -7)
Register Now |
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Find the latest product updates and information
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Visit the Fax Solutions Blog
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If you haven’t had the chance to visit, come take a look. We have a whole new look to our blog including a new video and podcast library. Our blog is now located on our faxsolutions.opentext.com Web site. It’s easier to search and find the content that interests you. Meet our authors and join the discussion. We’d love to hear from you. |
VISIT OUR BLOG »
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Knowledge Base Customer Poll—Tell Us What You Think
Open Text is requesting your feedback on the Customer Support Knowledge Base(s) in an effort to improve our online Support to include more Customer input and interaction. If you haven’t taken the survey yet, do it now! Go here to take the survey! |
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SAUG Summit
August 3-5, 2010
Sydney Australia
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Content World 2010
November 7 – 12, 2010
Washington, DC
REGISTER » |
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