Content Server Champion Toolkit Top 10 List

There have been so many popular Content Server Champion Toolkit documents that we decided to give them their own list. Below are the 10 most popular documents as of June 2010.

1. Content Server Architecture Overview
2. Deploying Content Server on Windows 2008 64 bit and IE 8
3. Working through Search Issues
4. Content Server 9.7.1 Performance on VMware ESXi
5. Scaling Search: Adding Admin Servers and Index Partitions
6. Estimating Hardware Requirements for Scaling Search
7. Content Server Users And Groups Explained with Best Practices
8. Content Server Schema Companion Reference Guide
9. Case Study: Migrating from SQL 2005 to SQL 2008
10. Best Practices for Upgrading Categories

For more information, visit the Content Server (Enterprise Server) Champion Toolkit.

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We're putting your Content Server concerns front and center! In each issue of NewsLink, Open Text Customer Support will highlight the two most commonly asked questions from your CSS tickets, with answers from our team of experts.

Your most recent commonly asked questions are as follows: (Click on the question for the answer.  Knowledge Center log-in required)

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Knowledge Base Customer Poll—Tell Us What You Think

Open Text is requesting your feedback on the Customer Support Knowledge Base(s) in an effort to improve our online Support to include more Customer input and interaction. If you haven’t taken the survey yet, do it now! Go here to take the survey!

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Patches for Content Server Products

Make sure that you keep your Content Server products from Open Text up to date. Find out about the latest patches by checking out the Content Server Patch News Channel on the Knowledge Center. Be sure to Set Notification to stay informed of important updates.

May 2010 cumulative patch
Open Text has identified a scenario where the Document Conversion Service (DCS) in Content Server 9.7.1 times out after applying the May 2010 cumulative patch. The tracking number for this issue is LPAD-22670. For more information on this issue, please refer to Technical Alert 10662010.

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Learning Services Summer Sale
Register for training in August and save 10% off the standard fee

There are still a few weeks left to take advantage of the Learning Services summer sale! The special promotional discount saves you 10% off of all scheduled training courses in North America during the month of August.

Take one of our comprehensive education programs and develop both the technical know-how and the creative vision it takes to meet your most demanding business challenges. All Open Text courses are taught by highly experienced Open Text experts.

How it works
Register for any public classroom training course* delivered in North America during the month of August 2010 and save 10% off the standard fee. Your discount will get automatically applied when you check-out.

*Discount applies to virtual classroom and in-class training

Some of our offerings in August include: 

• 100 Business User Course
• 101 Knowledge Fundamentals
• 209 Advanced Schema and LiveReports
• 215 System & Search Administration
• 229 Records Management and Physical Objects
• 230 Troubleshooting Workshop
• 431 OTLSA- System Administrator Certification Bootcamp
• 730 Content Lifecycle Management Services for SharePoint
• 740 Email Archiving and Management Administration for MS Exchange
• 760 Document Archiving for SAP Solutions
• 770 DocuLink for SAP Solutions: Customizing
• 790 Transactional Content Processing Baseline

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