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Connectivity


Solving Your Top Four Engineering Challenges

whitepaper In an effort to bring to light the challenges faced by an engineer today, Open Text Connectivity has created their latest whitepaper targeting the engineering industry.

This paper tackles the issues with design management and version confusion caused by geographical dispersion and outsourcing, an increase of design complexity involving overlapping disciplines, tighter deadlines and lack of funding/resources in a shrinking global economy.

In a time when the engineering community is facing unprecedented pressure to produce more complex designs in a shorter time span with fewer resources, we provide an insightful thought leadership view into these challenges and the solutions Open Text can offer.

Read the Whitepaper

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Maintenance Program Entitles Product Upgrade via e-Download Center

Just a reminder that if you are a Volume License Administrator and have a current maintenance contract, your Maintenance Program benefits entitle you to download the latest Connectivity software releases.  To start, please login to
http://support.hummingbird.com/customer/login.asp

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Product Updates
(Customer Support Online Logon Required)

Exceed onDemand 7

• Exceed onDemand Client v7.0.2

• Exceed onDemand Server v7.0.2

Exceed 2008 Xstart.exe v13.0.13.540

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Knowledge Base Articles
(Connectivity Community logon required)

The Knowledge Base Articles below are available on our Connectivity Community. The Connectivity Community on Open Text Online provides customers and partners with a variety of resources on products from usage tips, help files, information on product releases, and best practices.

Register for a Communities Member Account:
http://communities.opentext.com/communities/llisapi.dll?func=llr.loginrequest

Exceed Is there a way to launch an existing HostExplorer Profile via Exceed XSTART?
Exceed onDemand Application Jeppesen took 20 seconds longer to load
HostExplorer Key Icon Does Not Appear In The Web Session Window
NFS Maestro File listing is not case sensitive
Security When printing from Mozilla, how do you secure the xprint data stream via secure shell?
Open Text Integration Center, powered by Genio @RowsAffected value is not being re-initialized after DeleteRow operation and then AddRow operation where empty records are involved.

READ MORE KNOWLEDGE BASE ARTICLES »

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Above and Beyond

Connectivity Customer Support is dedicated to providing excellent customer service. Our customers often provide feedback based on the support provided. Here is one of the testimonials we recently received:

“Laureen provided excellent, professional and courteous service”
Richard Pomplun, IT Manager, Goodrich Aerospace

“I have worked in IT for a long time and have dealt with many tech support people. By far Vicki is one of the best, if not the best tech support person I have worked with. Her knowledge and way of explaining the product and how it interacts with the technology in my environment was amazing. The support was one of the best support calls I've had in a really long time. Thank you.”
Roni Camacho, Sr. Server Administrator, Keystone Helicopter

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In This Issue
October 2009

Solving Your Top Four Engineering Challenges

Maintenance Program Entitles Product Upgrade via e-Download Center

Product Updates

Knowledge Base Articles

Above & Beyond

 

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