Business Whitepaper for Open Text Transactional Content Processing is Now Available

Open Text Transactional Content Processing provides a platform for a range of solutions that require the integration of transactional content with business processes. Its user interface is focused on supporting structured-task, clerk-type workers who deal with and monitor many tasks and need to make quick and accurate decisions within the process chain. Transactional Content Processing scenarios are often customer- or business partner-centric and highly repeatable, such as customer service, order management, or complaint management applications.

A new business whitepaper explains why these solutions are required, even where organizations have already adopted a content management system, and explains the advantages of Transactional Content Management (TCM) over a pure-play Business Process Management (BPM) system in these scenarios. It also demonstrates, through a number of case studies, how Open Text TCM’s product, Open Text Transactional Content Processing, is being used by a variety of organizations in different market sectors to provide real business benefits.

To view the whitepaper, please click here.

Back to top

Make sure that you keep your Transactional Content Management products from Open Text up to date. Download the latest patches from the following links:

• Open Text Transactional Content Processing
• Open Text BPM Server 
• Open Text Production Document Management
• Open Text Shared Document Access for SAP Solutions
  

Back to top